First off, the destination is absolutely beautiful, hands down. What truly made our trip incredibly…read moresmooth and enjoyable was the hospitality and care we received from Emerald Isle Realty during our stay. They made us feel like family. When we arrived, we were greeted by their welcoming staff and promptly gained access to our rental where we had crisp bedding, a super clean home and a nice welcome bag with everything we need to plan out our days. The property was beautiful and had all the space we needed. The views we had we're so nice too! We've rented from a few other companies in the past in other destinations, but we'll definitely keep using Emerald Isle Realty when we come back to Emerald Isle, NC. The value, hospitality and experience was great, and we're so thankful our trip was as good as it was. Thank you, Emerald Isle Realty!

"As long-time vacationers to this beautiful island, we have always been more than satisfied with…read morethe services that Emerald Isle Realty provided to make our stay the best possible beach vacation. One year, we tried other agencies because of time constraints and availability. However, we returned to E.I. Realty due to the consistency and excellent customer service provided by all the staff. This year, we stayed at Annie's Place for the third summer and have scheduled our next visit. We have never had any issues, and the owners make small improvements yearly. Throughout the years, we've noticed that all of their staff go above and beyond when we've had an issue or general inquiry. EIR has a fabulous website, and the staff is fantastic to work with. It's reassuring to know that some things don't change!"

Extremely poor service - no response to multiple calls and messages regarding the serious health…read moresituation and negative environmental conditions their 24x7 burning green woods for 2-wks was causing adjourning and neighboring residents. Fortunately, the state fire agency aided residents.

I would not recommend using this realty company. The customer service was terrible and there was a…read morelack of communication

We have been renting from Bluewater for five years now and never had issues like the trip we just…read morereturned from. We knew as soon as we opened the door that this house had issues. It looks dirty, the beds are old, blinds were broken, the kitchen floor was like a fun-house floor, the ceiling fan in the living room couldn't be shut off, the dining room light was ridiculously dim, the vent in the kitchen ceiling blew cold air directly from the outside the entire time, the neighbors could see directly into the bathroom because those blinds were broken too, and there were roaches. Lots of large roaches. On top of that, one of the bathrooms was so tiny that you could barely sit on the toilet and the shower was a joke. We're not particularly large people, but we couldn't use that bathroom. We arrived Saturday at 4:00, and I emailed Bluewater that night at 7:00 because I was so disappointed in the house. I listed half of those issues because that's all we'd noticed at that point. It got worse as the week went on. We've rented multiple other houses on Ocean Drive and this one was the worst. I received a quick response and someone showed up on Sunday (let themselves in even though we were sitting right there which I thought was incredibly rude) and changed a lightbulb, took pictures, and then I never heard anything again for the rest of our stay. I'm sorry, but at 3K for a week, someone could have come and hung $10 blinds in the bathroom. The entire house looked dirty and dated and was poorly stocked. Stay away from this place. I'll be sharing this review everywhere so no one else has to have this kind of experience.

We've rented from Bluewater for years. Unfortunately, the last 3 rental homes have been…read moredisgusting! Carousel was the first disaster! Great price and fabulous location-should have known it was too good to be true. Huge hole in decking-like big enough for a person to fall through. Leaking appliances and roof. House is absolutely disgusting. A neighbor stopped by when we were leaving. He said the home is completely neglected yet still rents. Don't waste your money! We've stayed at two additional homes since then. Both meh. The latest, 6/2021, had half smoked cigarette butts on the dresser and under the bed...is that actually considered Covid 19 level clean??? How do you miss cleaning those as well as addressing the smoke smell in a non smoking home. Also this rental was in June when you would expect the homes to be in pretty good shape-not lots of wear and tear. This home had dirty blankets, broken appliances(which were fixed while we were there), hair in the shower...too much to dismiss as a random miss. Bluewater's attention to detail in their rentals has declined exponentially over the years. We love renting in EI but Bluewater will not be our go to rental company moving forward.

We just bought our second home with Ellen and couldn't be happier. She made the whole process easy…read moreand stress-free from start to finish. She always made time for our questions and walked us through every step so we felt confident the whole way through. She is very experienced and she made sure everything was taken care of before closing. Ellen truly cares about her clients and goes above and beyond. We're so thankful we found her and would recommend her to anyone looking to buy or sell. She's the best!

As a loan officer it's always so nice to deal with conscientious & collegial agents, like those in…read morethe Brass Lantern office. Most recently, I've had the pleasure of working with Dicky Scearce, a true Southern Gentleman. It's been such a smooth transaction that I happily endorse Dicky if you're looking for a great local agent! His savvy negotiating skills paid off for our mutual client and I can't wait to work with him again! Highly recommend!

Per your response... You're trying to use family matters as…read morean opt. out. I am coming to you in a professional matter stating We're coming to you as the issues of the house. (Not Family matter). The pictures are the same as the day we signed the lease to less than 6 months moving to another location. While we followed the lease agreement and paid our dues. Do you handle all your rental agreements this way? Seems that you do if anyone was to read your reviews. The facts are the facts. Let's not make it personal Beth. Furthermore. Seeing that you keep referencing the "deposit money". The money we clearly told you at the end of our term when you said where would we like our deposit back? My husband and I clearly responded back keep the deposit. Per reading your reviews we knew we would not receive that money back regardless. We respectfully made that clear. Twice. I'm referencing to the text seen displayed in the image here you sent me last Friday. Which we did try to call you immediately after to discuss where is this said extra money of fees due? My husband talked to your receptionist because you wouldn't talk to him... My husband was inquiring about the extra $1,400.00 you were telling us you were taking us to collections for if we didn't pay. Your receptionist responded that was to cover damages previously done before we signed the lease with you. Which IS NOT YOUR CONCERN. Another reference you keep referring to. I lived in this home for almost 5yrs. before I signed on with you. The only itemized bill we received was from a professional cleaner for over $500. There was not communication attached with an invoice. Moving forward our Lawyer has advised us. If you do so decide in pursuing using our social security number to file a claim against us for being delinquent on this text. This is me responding. We'll respectfully Elizabeth see you in small claims court. Warmly, Christina

Outstanding service. Jeff Price and his staff are on point for serving their customers from buying…read morea house to using a rental. We rented a house from them. Every work order was promptly processed. Ashley is very kind and responsive to our requests. Good people. I trust them.

Read between the lines when renting a Spectrum property!! They told me, after we arrived at the…read moreproperty, that their policy is NOT to provide any basic supplies like dish soap, hand soap, sponge for cleaning the kitchen, more than one kitchen towel, and no extra trash bags (in our case, we only had one trash bag for seven people for four days!). At the high price point we were at, that is completely unheard of and very unprofessional. We have stayed in many similar homes across the country and have never seen such a cheap policy. So be aware - either plan a trip to the store when you get to a Spectrum rental, or bring all your own supplies from home! I'd rather be on the beach than running to the store for basic supplies - that is why we pay the higher prices! And it is not clear on their property descriptions, at least the ones that we saw, that you need to bring all your basic supplies from home. They did come out and fix a repair that needed to be made so we appreciated their efficiency in that area, and thus the reason for the added star.

216 East Boardwalk location. The locality of this beach house was great. Very close and easy access…read moreto the beach. The house itself needs some TLC. Make sure you have enough Data because wifi connection is awful. The furniture is uncomfortable. Broken couches and all. The doors of the different rooms didn't shut well. Air conditioning worked well downstairs but upstairs was pretty warm.Had two remodeled bathrooms which were nice. Needs new refrigerator. Washer and dryer were brand new and worked well. Needs comfortable outside furniture. Parking could be a problem if you have more than two cars. I don't recommend this place unless they make such changes.

We used Hope Mazzeo to help us find our perfect first home and she was phenomenal. She fought for…read moreus to get the best from the sellers and the realty company we were buying through. Hope was extremely thorough when we were looking at houses, pointing out potential problems and really making sure we knew exactly what we were buying. If you need a realtor, Hope is your woman. She will make sure things move along in a timely manner and make sure you get everything you deserve in a home.

Very beautiful home, lots of stairs so make sure you enjoy cardio. It's on the beach with a private…read morewalk way which we LOVED. The only issue is there's a musty smell in the upstairs spare room so we didn't end up using it. The master bath had a bunch of silverfish come out when we turned it on so we decided not to use it. There were ants in the kitchen but after I mopped the first day I tried to keep them at bay. This didn't ruin the vacation I just think the storm did its number and that was a few of them for this home.

This is a Mold House! Due to negligent and deferred…read moremaintenance of this beautiful rental, mold grows abundantly. When we checked in I noticed the musty smell throughout but especially the top floor and lower level. During our stay, the air conditioning malfunctioned that supplied the top floor. Waited on maintenance for a long while to arrive for repair. Repairman arrived, said a line was clogged, said he cleared the line and left. Hours later, we noticed water coming from the ceiling on the top floor bathroom. Draining from the sheetrock, vent and lighting, running down the hallway sheetrock into the middle floor. The same repairman arrived again, said the sump pump malfunctioned, repaired it and left. Without notice, another repairman arrived who was actually an HVAC certified technician, who without his shirt on went into the house to check on the HVAC system. He said he made the necessary repairs and all was well with the system. While he was in the attic space working, I stayed nearby as he was working. So I got a birds eye view of the great amounts of black mold in the attic space. Mold on every surface within the attic space. It made me quite anxious and nervous for my adult children and grandchildren to sleep on the top floor, breathing the mycotoxins mold produces. No offer was made by Bluewater to relocate us, much less any sort of mold abatement done. No dehumidifiers, no fans. NOTHING! Furthermore, the kitchen cabinets are falling apart, the kitchen faucet is broken and leaks, the middle floor queen bath faucet is broken and the cabinet under the sink was very wet inside. The gutters are full, even have vegetation growing from them, a gutter was loose and beat against the house during wind, and raised nails on the decking are a danger for bare feet. Also, the rugs and carpeting are covered in pet urine stains. We paid nearly 15k for our family to vacation here for a week. It was no vacation. I spent many hours of my valuable family time dealing with the terrible maintenance of this house and awaiting maintenance to arrive, countless hours concerned for my families safety and the countless others who would stay in this hose after us. Bluewater Rental made no concessions to our family, Bluewater made no efforts towards mold remediation, nor did they even take note of all the issues I signaled regarding this rental property. I asked would they notify the owners and future quests. I got no response. Bluewater Realty is very poorly managed. Sea No Evil will make your family sick. Sure made my grandchildren sick. Sure caused me to have the worst vacation I've experienced in my 53 years. Oh! Also mold in the garage that's used as a rec/play room. Avoid Sea No Evil at all cost!