Several machines to chose from especially for a small town laundry mat. Was clean inside establishment and not to overly priced for machines

Laundromat is clean and has good machines. But the owner forces customers to use proprietary cards. To buy one costs $1. Then after use you are stuck with a card balance that is only useable at THIS facility. The only reason I'm here is because the laundromat I usually use for dog beds (the business on Martin just north of Kinwood -- they take credit cards right at the washing machines) lost power last night. So now I'm stuck with a "credit" at a store I never want to return to. Total ripoff operation. read more

Save your move don't come here First of prices are ridiculous I come from San Diego and I've never paid so much for such a small amount of cloth second it took me a whole hour to some what dry and it didn't even dry up the whole way I'm surprise this place even has customers just go somewhere else if you don't want to get ripped off read more

Spin City Laundry - This is what took me and hour to dry ‍ - Laundromat Near Me - Lacey, Washington

$10 for a single load of laundry is absolutely insane. On top of that you cannot use the dryers without washing your clothes in their facility. Will not come back read more

They say last laundry is at 7:30 but you can get there at 7:20 PM and they will turn you away. So they need to update their policies and signage on their doors. The lady working was an b!t€h to me and had horrid customer service skills when I pointed to the signage on door that stated 7:30 pm last wash. Funny thing was I only had a small load to do so it would've taken less than 30 minutes for me to wash everything and they close at nine. Most of my items didn't need to go in a dryer. Don't waste your time here. Also, the only way you get the bonus money is by using cash. You also can't use cash/coins in machines anymore. read more

Spin City Laundry - HOURS LAST WASH 7:30 - Laundromat Near Me - Lacey, Washington

Nice clean laundromat with friendly staff. Excellent choice of reading material to keep you occupied.

Horrible experience! the clothes smelled worse after I washed it and the back room smells like raw sewage I bet you the water they use is not clean! We will definitely not be back, horrible customer service from "Ella" would not refund us or credit another load on their stupid scam cards, you have to buy a plastic card and then never be able to use all the money on the card because you can't add a specific amount. Also the 3 crappy arcade machines they have they never disinfect. The candy in the old beat up machine never gets changed or cleaned it actually has a sign that says "eat at your own risk" this candy machine is intended for children and it's sickening they don't care about their customers just the numbers they bring in. They hire all these young girls to underpay them and treat them horribly. read more

if I could give this place a 0 I would ever since it was sold it is a shit show always stinks and dirty not enough carts stuff is not nice time to find a new place to go read more

I live in Spokane but I was working on JBLM. No time to do my laundry. I found Spin City and took it there. They did a good job Washing and Folding and friendly. I highly recommend them. read more

I've been coming to this place for a few years now and always appreciated the cleanliness and friendly staff they had but, now I'm done with it. I use to see the water level in the washer windows giving me reassurance that my clothes are getting adequate water for cleaning. Now you don't see the water level anymore at all. They brought in new machines at a much higher cost then before and I'm sure they're more efficient but, maybe for only the laundromat expense on energy and water usage. The dryers use to take only between eighteen to twenty-four minutes to dry. Still very warm/hot to the touch when you felt your clothes getting them out. Now, I've ran my first drying cycle for twenty-four minutes and clothes are cold and still wet. Ran them again another eight minutes (eight min. cycle minimum, marketing strategy) clothes are still wet. Third time I ran them again another eight minutes I opened the door half way through and the clothes and air in the dryer wasn't even warm. At this time forty minutes has gone by and t-shirts still wet. I understand inflation and things have to go up but, when it gets to the point of ripping people off then it's time to go somewhere else. This is not an isolated occurrence, it happened to me on my last three visits on different machines. This unfair practice isn't just costing money, it's costing me my time. This place has stretched their profit margin so for out that it's cost them a loyal customer. I'll be going to the other laundromats in town. And yes I left with simple T-shirts still damp after forty minutes of drying on "high" level. If you have money and time to waste then this is the place for you! read more

I recommend you coming in the mornings because afternoon shift lady is not all that pleasant I asked her if I could possibly get her to empty the lint trap for me . Not only did she make me feel like I was being an annoyance to her she was simply talking with her mouth full and being very rude and disrespectful like I felt like I was less than , and in all honesty I wasn't very pleased Mary I believe her name was. On the upside of it the lady named Karen was very sweet and generous with her time had a delightful time chatting with her , she never once made me feel like I was being annoying or like I was bothering her and also I feel like the other work seems to be on some type of drugs or medication with how she moved and slurring her words as she slowly talk to me read more

I used to like doing my laundry here but now since it changed hands the people are rude you can't use quarters you have to buy there card and I liked it better before it's not a happy place to go anymore and price raises I went here cause it was a fair place to go not it's not even enjoyable I can't wait to leave If you need anything people are rude ,you go ask for the bathroom key and the woman sighs like whyvare you bothering me and rolls their eyes they mess with your clothes Karen was so nice and made your experience happy I think I will go to the Korean laundry matt I don't like being forced to buy they're stupid card that is a pain to use read more

I went to the laundry to get some king size comforters cleaned. They have self service and will also do special items for you. The laundromat was in a nice area, felt safe compared to some! Was very clean, and had really nice people working there. My order was done very quickly! I would go there again. read more

Everything was real nice and Karen was very nice and helpful our first time going relaxed atmosphere clean lots of space I recommend

I did some dusting over the weekend, including the top part of my upholstered bed frame.. too bad I didn't think to undress and move the mattress because my poor boyfriend has had a hard time sleeping and waking up with mega scratchy eyes from the dust! I live in an apartment and the laundromat on site is too small, so i looked up Spin City and called to ask about their comforter and bedding services. The attendant Karen (or maybe Caren, I should have asked her how she spelled her name!) was awesome to talk to. Very knowledgeable about the products she uses and was very attentive to my requests of using non-scented products. I dropped off two big bags of bedding and paid $35 plus a $5 tip (which I now regret not giving her a bigger tip! Next time!) and that's an awesome price in my opinion to get your bedding professionally laundered, bleached and disinfected! I dropped it off around 9am and picked it up at 12:30. She folded everything beautifully and my white comforter and mattress cover are sparkling white and I swear all of the bedding is softer than before even though I know she didn't use fabric softener. Karen was very pleasant to talk to, very helpful with tips and I will 100% go back and recommend this place for the quality service and final results! read more

We needed a laundromat and this place came through! It's clean, affordable, and the staff are very helpful with any questions you have. I would highly recommend this place! read more

Talking to one of the other people doing her laundry , she told me that the prices have increased in the last mnoth. She goes in because it is close o to her house and this way she gets all her stuff done at once, but the price setting is abit much . I went in because I need my 8 pairs of pants at once instead of smaller loads like at home. The machine I used stopped half way through so I had to hit button again to get to finish. read more

Rude Mary is rude she trys to steal my clothes out of my drier I am gonna stop coming here is she doesnt stop working here I will go else where then they messed up the system you cany get bags anymore you can't use quarters your forced to get a card so your money gets stolen off your card each time I can't use all the funds money is missing I really wouldn't be back again if I didn't have money still on my card and no one is here used to be packed not anymore they ruined it read more

I had them launder my quilt and was very impressed with the rapid service. The had it cleaned and dried within 3 1/2 hours

Was here on a Thursday morning. I was helping my brother in law move and thought it would be best to wash his clothes all at once. There is something about a laundromat that I love, getting it all done at once, watching it spin, I don't know but... I love it! I was so excited to see that they had the ability to use the debit cards directly on the machines. The machines did their job of washing and drying well. It is super clean! They have video games that my husband enjoyed. I forgot to empty his pockets and ended up making a paper mess on the floor. The attendant, Karen was so kind to help with a broom. Oh, KAREN! Talk about a wonderful human being. We had a wonderful conversation that actually ended with a hug. If ever I am back in Lacey and have the need to do laundry, this is where I will go. Safe, clean and great customer service!! read more

This review is long overdue, but I feel like it is an obligation for others out there like me, who needs a laundromat every now & then & for people who are new in town. I just happened to try this place because Southgate Cleaners was so crowded that day. Most likely because only the big machines are working. And boy! What a blessing in disguise!! I got to Spin City around 9 am on a Sunday. This was the 1st one I checked out because of the good reviews. There were only 2 people doing their wash. The place was so clean and has so many machines!! Everything was working!! You can say that it could be a little expensive that the compared to Southgate, but it is so worth it. The lady working there (I didn't catch her name), but she is friendly, inviting and she kept cleaning the place the whole time I was there. She was constantly cleaning. I'm pretty sure I brought in at least 6 weeks of laundry. I used the big machines, one for colored & one for my dark. Next time I come back, I will be using the smaller machines because they can hold a huge load. I honestly think I could've used those for my 6 weeks' worth of laundry, using 2 machines. I think the big machines would be great for comforters & sheets, all at once. They even have fluff & fold & a bathroom for customers; You can use debit or credit cards. There's a tv, Pin ball & Pacman machine, in case you get bored. And parking is pretty wide open too. Around 10:30 to 11am is when I probably got done & at this time the place was poppin'. There were still enough machines for everyone & more. I also noticed that families are mostly the clientele. One of the groups were these sisters (just an observation from the way they interacted). I think it's brilliant that the big sister is teaching her siblings to do their own chores in fun way. I'm definitely coming back here if I ever accumulate mountains of laundry again. read more

i have used Spin City Laundry every other week for over a year. I USED TO LOVE IT AND RECOMMEND IT. It was clean, comfortable, and was so easy to swipe my debit card. I used two washer loads and one large dryer load. it cost me $10 each time. NO MORE. Today they have new machines. You have to purchase a "user card" to use them. No personal card usage. No options for quarters. The user card is $1 each time you load it. Of course they don't tell you this until you've already loaded your laundry in the machine and can't make it work. There's no signage whatsoever. The increments on the washers are not the same increments on the card - you have to put more money than you use on it. The new machines have higher prices and each option on the new machines now have a charge associated with them. Using my same typical method, doing today's laundry would cost me $18. When I asked how to get reimbursed for the extra money on the card, I was told "You can't." Perhaps Spin City Laundry is seeking to become the high-end laundromat offering in town -- getting rid of the less desirable customers and drawing in the vacationers who don't mind losing a few bucks leaving it behind on their cards. If so, then Spin City needs to do a bit of upkeep to the condition to the rest of the business, and hire more experienced customer service people. And add signage indicating there is now money changing required (fee to change your money into the currency their machines accept). read more

Very helpful especially when we had problems paying in one of the washing machines. Dryers worked well too. Had clean restrooms; snacks for purchase on site. Great place to do a lot of laundry in a short amount of time especially when you are on vacation. read more

It was a bit pricey ($6 to wash, 25 cents every 4 mins to dry) but overall pretty clean and easy to use.

I actually really enjoy coming to either of the Spin City laundromats in Lacey. This location is always very clean in outside and inside appearance but also there is an abundance of machines and hardly ever busy so you can get in & get out. The dryers are pricey @ 5-6 mins per quarter. read more

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Open late, clean and they have a pool table!!! They also take debit cards that's a plus!!!

Many machines, lots of room to maneuver and awesome attendants! Karen was amazing -- her and her son were so wonderful. They did my laundry for me faster than I expected and they really take good care of this place. The facility is quite large with many machines, lots of rolling baskets, a tv, soda machine, change machine and some video games. Karen's son was cleaning all the lint traps and wiping down the machines. Very nice family who made my trip a delight. Will be back in the future. read more

If I could give 0 stars I would. This place is now operated by new owners who can't even honor their washing machines. I had a broken washer that was not marked out of service. Spent $10.50 on a wash that never happened. Complained to the staff working who informed me that they cannot do anything about honoring the washing machines when they are clearly broken. The new owners refuse to warranty their machines and are not available during business hours to solve issues like this. Even the attendant cannot wash their cleaning rags without owner permission, who again are not available during business hours. I will be disputing these payments for broken machines with my bank as I paid for services that were never rendered and ended up paying again with another machine that was $17.50 just to wash. Horrible place. Machines smell like mold as well as being broken. There were 2 other customers that had the same issue I had with their machines while I was in this place. Go to Tumwater. Save your money. read more

I mean... it's big enough, but a couple of the machines ripped me off, which was a bummer, because they were expensive. There were also cigarette butts on the floor and counters... gross! read more

Excellent customer service when dropping items off to be washed. Absolutely recommend!

The business itself is nice. Big machines, clean and not too expensive. However, masks are supposed to be mandatory and the workers and several patrons were not wearing them. The attendant got right up in my face on purpose after I asked her to pull up her mask. I may go back after the pandemic. read more

A laundry mat with clean restrooms and clean functioning facilities - plenty of machines in various sizes AND a great selection of kiddie vending machines WITH a pool table ?!? Well what else could they do but maybe have some stand up comedy acts and a popcorn machine on hand? The giant TV was stuck on some super creepy reality TV crime series - by golly I'm docking a star for THAT gross negligence - but otherwise no complaints! We actually had a great time there! We even forgave the Jack Russell responsible for the excursion ! read more

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We are in the midst of moving and needed a place to wash heavy blankets and other large items. Clean, quiet, and a friendly lady that works here. Lots of machines, prices seem ok to me but I couldn't tell you the last time I've used a laundromat... $2.75-small front load washer $5.50-medium " " $7.00- large " " $.25-6 minutes dryer read more

Spacious, clean, and well-equipped with a multitude of large dryers -- these are things I like in a Laundromat. However, I'm really just there for the pinball: Funhouse (1990) Twilight Zone (1993) Regrettably, I couldn't test the machines' condition -- although I wasn't technically "penniless", a small pouch of pennies will buy neither a game of pinball or a ride in a large-capacity dryer. read more

It was everything I expected after reading the reviews. A very helpful young lady helped me figure out how everything worked. The machines are very efficient and you could get two loads washed and dried in one hour. The large drier cost $.25 for 4 minutes, but I only needed 32 minutes, i.e. $2 to dry the two loads of wash. It was not particularly easy to find because it is in a strip mall back from the street. read more

Super clean and not sketchy like some laundromats can be. There is an attendant on hand who is friendly and helpful. Machines accept cards and there are a variety of sizes. read more

Spin City is a great place to go for laundry. The facility has recently been renovated with new paint, floors, and machines. I usually bring my dog bed, mats, and rugs to Spin City. The staff is really nice and helpful. I always have a good conversation with them. I sometimes bring my dogs to the laundromat so they can get some love and attention. read more

Clean and spacious attended laundromat. Coin change on-site and soap available for purchase. Located near food and convenience store/pharmacy if you like to walk while the 30 wash is going :) Video games to entertain and a picnic bench table if you need to grab some space. My go to laundry place :) read more

Clean facility. It is a bit on the high side of cost. $2.75-$6.00 a wash. I would go back if in the area. read more

Spin City Laundry - High capacity washers. - Laundromat Near Me - Lacey, Washington

This facility is great!! I get my laundry done by them, dropping off and picking up in the same day if I need. They work on the spots that I first treat, and always my clothes are clean, folded, and hung the way that I like. It's like my wish is the way they return it to me. The facility has always been clean, even the machines, I don't like to use a machine that someone has used way to much detergent in so that mine and theirs are mixed that does not happen at this laundry facility; and that was before I started having them do it for me! They have recently renovated the facility and it is still very clean and a welcoming experience. If you haven't been you need to stop in!! And if you have been but it's just been a while since you were there, stop by and see the place, it's like homey and personable!! Thanks to the team that helps me regularly!! read more