I requested hemming services for a formal gown dress. I received a quick response upon inquiring…read moreabout this service and my dress was ready within the week.

They can be trusted with precious things. We have had them do linens, silks, sweaters, suiting you…read morename it. everything has been well done. Just be sure to let them know exactly how you like your starch on shirts. Better than the cleaners we had in Seattle and fairly priced.

I've been coming to this place for years now, probably close to a decade, and my dress shirts and…read moresuits always come back pristine. I've tried out several different dry cleaners in Thurston County and they were all disappointments. Come here and have Caroline take care of all your dry cleaning needs. She and her team consistently provide top notch service.

Have had a few pairs of pants hemmed, and a couple things dry cleaned. Good work, fair prices…read more Quality

Found this excellent place to do laundry in Lacey while in the area working. Machines will take…read moreboth credit/debit cards and even Apple and Android pay. 4 loads machine costs $7 up to $8 depending on your load setting. 2 loads starts at $3.75. Smaller Dryers cost 0.25 for six minutes while the larger machines are $0.25 for four minutes. They do offer drop off service as well. Lacey Laundry is conveniently located in a shopping complex so there is plenty of parking. Also, there is a front and a rear entrance, so very easy access.

Huge laundry. Probably wouldn't feel that in a Saturday morning but there were tons of empty…read moremachines on a Tuesday afternoon. Lots of tables for folding and space so that you're not bumping into others. There's an attendant with a snack bar so you can have a treat while you wait. I only saw four 8-load machines for $12, so you might have to wait if you have something large to wash. The machines take credit cards so no worries if you don't have quarters but they also still have a change machine if you need it. They also have a restroom, so ask the attendant for the door code. Lots of salon, Asian grocery, restaurant businesses here so you'll have something to do if you don't want to sit around and wait for your load to process. I went to the Korean bbq place next door, then put those clothes in the laundry to get the Smokey smell off too, so the convenience is awesome.

Read the reviews and do not bring anything valuable here !! I chose this place based solely on the…read morelocation bc it's where I do most of my shopping and it was convenient. I should have read reviews first before letting this place ruin an $800 down comforter. I brought in a $800 100% Hungarian goose down comforter for a dry clean. The lady was on the phone while I handed her my comforter in its branded storage bag that I paid an additional $40 for from the comforter company when I first bought it. I handed over my comforter in its bag on Tuesday and they told me to pick it up on Saturday. Today is Saturday. I go to pick up my comforter and it's in a cheap static to the touch plastic bag. I ask for the original bag I brought it in with and the guy who I assume is an owner goes to look for it. I show him a picture of what the bag looks like and he says they probably threw it away. WHATTT?!? Who throws away someone else's property?! He said people usually don't care about it, they throw bags away all the time, and that I'm the first person in 40 years who has ever been upset by it. I was so angry! I have never had a dry cleaner throw away my BRANDED garment bag before EVER! The most annoying part is the guy thinks it's funny and shrugs it off like it's just how they choose to do business. He had such a shitty personality and attitude and showed zero empathy for throwing away my personal property. No apology, no emotion just a straight up shrug of his shoulders and says it's normal. Y'all ! I had so many words for this man and I wanted to cuss him out so bad but remarkably the most absurd word I used was "bananas" and told him it's ridiculous that they just toss peoples property away. After that he told me to just take the comforter and I sure did and walked out. Then I get home and take my duvet out the bag and shake it out and let it rest for a few hours and half the squares are COMPLETELY flat where the feathers have shifted and the tags that were originally white have PINK DYE on them!! They never dry cleaned this, they clearly threw this in a regular washer and dryer and called it good. I attached photos of what half the empty squares look like compared to what they're supposed to look like. It's one thing if my storage bag was ratty and nasty but it was still brand new and high quality. If they truly just throw away people's garment bags then they should tell them at the counter to remove the item from the garment bag otherwise it will be tossed. I have been using dry cleaning services for years and I've been asked a few times if I wanted to keep the bag it was being dropped off in or if I would like a new bag but they always gave me the option. The other cleaners who have never asked have ALWAYS put my cleaned items back in the original bag it came in. I don't know why this place decides for you but it's a terrible way of doing business. May Jesus never take the wheel for this POS owner.

I dropped off a sleeping bag on 23 September and was supposed to get it back on 27th September. I…read morecalled repeatedly, but there was no answer and their mailbox was full. Full. I had to buy another sleeping bag for my camping trip because the cleaner was closed on Sunday. No communication and failure to deliver my item on time cost me $140. I do not recommend this business.

Outrageous cost.... Took in 11 items: 3 long sweaters, 3 regular rayon/polyester, 5 pullover…read moresweaters $258.00.... Over charged and said they were all long sweaters so that is our cost. Be cautious, ask before you drop off......

These guys do a fantastic job and always have your item done as promised. Reasonable prices and…read morefriendly service.

I took a 300 dollar silk Duvet in to have it cleaned. Label on it said dry clean only. I got it…read morehome opened it to find they had washed it. It was wrinkled and the silk was bunched up along the edges. I went back to talk to them and they argued that it had been dry cleaned not washed and then their only option was they would dry clean it now, it was already ruined. I have had this cleaned before and It looked new as when I purchased it not wrinkled and puckered. I worked in a cleaners when I was younger and know what I dry cleaned item should look like. I don't know if this has changed hands or what but service is not what it was when I have used them in the past. Will not be going back.

Couldn't be better. I am disabled and the kind gentleman (owner?) came outside to help me over the…read morecurb. One of my items I needed right away and they went out of their way to get it to me in time for my trip. They did miracles in getting permanent wrinkles out of a polyester summer topper.

Southgate Cleaners is located in the same plaza as Dollar Tree, Auto Zone and Jack In The Box,…read morespecifically next door to Fluffy & Floyd Pet Supply with plenty of parking. My husband and I came by here to do some laundry while we are visiting since the Airbnb we are staying at does not have that offered for us. We came in at 12:40 pm and it wasn't busy. We ended up doing one load of laundry in the washer and then separated our load into 2 dryers to get our laundry to dry faster. Washers here (the brand Speed Queen) cost $6 and some cost $7. Our washer (that we paid $6) took 23 minutes. The dryer cost $0.25 for 5 minutes. We ended up doing one load for 25 minutes and another for 30 minutes. While we waited for our laundry to be dine, we just sat at this laundromat. There is one folding table and 3 plastic chairs. The restroom was closed during our visit with a note for patrons to try to use the restroom at the other businesses in the plaza. The place was clean and the washer and 2 dryers we used worked. Overall, we had a positive experience.

I've been using this business for at least 5 years their efficient only one I'll use staff friendlyread more

While Jessi is a supportive owner, my experience with her employee was distressing. Despite doing a…read moregood job initially, the cleaner became belligerent and "hateful" when I suggested basic tool maintenance. After she began yelling and packing up early, I had to escort her out. Once outside, she falsely claimed to the owner that I pushed her down--an accusation my doorbell camera refutes. Jessi apologized but offered no refund for the unfinished time. Be cautious, as the employee claimed high staff turnover, and I found her behavior unprofessional and aggressive.

I was disappointed with the woman who came to clean but the owner was amazing about making things…read moreright with me. I really appreciate his response.

I have been going to this cleaners for 10 years and I see the owners regularly. They are always…read moresmiling and give me a warm friendly greeting. I have had many alterations for my jeans, my husband, and my children's jeans and it comes out perfect every time. I take the shoes I plan to wear, change, and they pin them, and it's perfect. I always explain how I like my jeans, and they are great. They've removed many stains (wine) flawlessly and they use high quality organic products which I like (being in Olympia and all). I've tried other cleaners in the area and this one is close to my work and I go to the west side location for close to my home. It's hard to find good help and people who know what they are doing. FYI, they don't take AMEX.