They COMPLETELY RUINED my beautiful thick cashmere sweater. When I took it in to be dry cleaned, it…read morewas in near-new condition and just smelled kind of like sweat. When I got it back, they had shrunk it so badly it was a CHILD'S SIZE and the fabric was FELTED!!! It was damaged beyond repair, 5 sizes smaller and looked horrible! I was shocked by the lack of care and attention to detail! In the decades I've gone to other dry cleaners to get cashmere cleaned, this has never happened before. When I complained to the owner, she was very rude and made it seem like it was normal for a sweater to come back different. I agreed to let her stretch it out to try to make it better, and it came back deformed and felted. I asked for a replacement sweater and she refused, agreeing only to pay 1/5 of the total price. I will never come back. Don't bring any cashmere or anything nice here! They don't pay attention to what they're doing!

Lived up to the reviews. Took in two puffers. 1 vest and 1 jacket. About $25 each and she got out…read moreall the mystery oily stains and I SWEAR the fabric was extra soft when I picked them up. So glad to have a new go to!

Only dry cleaner I go to. Never had any issues and they are always nice. Yelp requires me to add…read morewords to post the review.

I have been getting dresses hemmed here for around 3-4 years and they always do an amazing job,…read morewith a very reasonable price!! The staff are super friendly as well!

I've been coming to this place for years now, probably close to a decade, and my dress shirts and…read moresuits always come back pristine. I've tried out several different dry cleaners in Thurston County and they were all disappointments. Come here and have Caroline take care of all your dry cleaning needs. She and her team consistently provide top notch service.

Have had a few pairs of pants hemmed, and a couple things dry cleaned. Good work, fair prices…read more Quality

Read the reviews and do not bring anything valuable here !! I chose this place based solely on the…read morelocation bc it's where I do most of my shopping and it was convenient. I should have read reviews first before letting this place ruin an $800 down comforter. I brought in a $800 100% Hungarian goose down comforter for a dry clean. The lady was on the phone while I handed her my comforter in its branded storage bag that I paid an additional $40 for from the comforter company when I first bought it. I handed over my comforter in its bag on Tuesday and they told me to pick it up on Saturday. Today is Saturday. I go to pick up my comforter and it's in a cheap static to the touch plastic bag. I ask for the original bag I brought it in with and the guy who I assume is an owner goes to look for it. I show him a picture of what the bag looks like and he says they probably threw it away. WHATTT?!? Who throws away someone else's property?! He said people usually don't care about it, they throw bags away all the time, and that I'm the first person in 40 years who has ever been upset by it. I was so angry! I have never had a dry cleaner throw away my BRANDED garment bag before EVER! The most annoying part is the guy thinks it's funny and shrugs it off like it's just how they choose to do business. He had such a shitty personality and attitude and showed zero empathy for throwing away my personal property. No apology, no emotion just a straight up shrug of his shoulders and says it's normal. Y'all ! I had so many words for this man and I wanted to cuss him out so bad but remarkably the most absurd word I used was "bananas" and told him it's ridiculous that they just toss peoples property away. After that he told me to just take the comforter and I sure did and walked out. Then I get home and take my duvet out the bag and shake it out and let it rest for a few hours and half the squares are COMPLETELY flat where the feathers have shifted and the tags that were originally white have PINK DYE on them!! They never dry cleaned this, they clearly threw this in a regular washer and dryer and called it good. I attached photos of what half the empty squares look like compared to what they're supposed to look like. It's one thing if my storage bag was ratty and nasty but it was still brand new and high quality. If they truly just throw away people's garment bags then they should tell them at the counter to remove the item from the garment bag otherwise it will be tossed. I have been using dry cleaning services for years and I've been asked a few times if I wanted to keep the bag it was being dropped off in or if I would like a new bag but they always gave me the option. The other cleaners who have never asked have ALWAYS put my cleaned items back in the original bag it came in. I don't know why this place decides for you but it's a terrible way of doing business. May Jesus never take the wheel for this POS owner.

I dropped off a sleeping bag on 23 September and was supposed to get it back on 27th September. I…read morecalled repeatedly, but there was no answer and their mailbox was full. Full. I had to buy another sleeping bag for my camping trip because the cleaner was closed on Sunday. No communication and failure to deliver my item on time cost me $140. I do not recommend this business.

Never thought to review my cleaner's before which is too bad as they are wonderful! We have used…read morethis cleaner's for about 10 years now and have been very happy. Are items are always well done, no chemical smell and well cared for. We have also had tailoring done here and have been very happy. We have had jeans and tee shirts hemmed, waists taken in and hems restored. Always excellent customer service and results. Two musts since dry cleaning and tailoring can be pricey at times.

Excellent cleaning service. This is the best in Lakewood! Always great service and clean clothing…read morehere. Owners are friendly and helpful. Fair prices.

Found this excellent place to do laundry in Lacey while in the area working. Machines will take…read moreboth credit/debit cards and even Apple and Android pay. 4 loads machine costs $7 up to $8 depending on your load setting. 2 loads starts at $3.75. Smaller Dryers cost 0.25 for six minutes while the larger machines are $0.25 for four minutes. They do offer drop off service as well. Lacey Laundry is conveniently located in a shopping complex so there is plenty of parking. Also, there is a front and a rear entrance, so very easy access.

Huge laundry. Probably wouldn't feel that in a Saturday morning but there were tons of empty…read moremachines on a Tuesday afternoon. Lots of tables for folding and space so that you're not bumping into others. There's an attendant with a snack bar so you can have a treat while you wait. I only saw four 8-load machines for $12, so you might have to wait if you have something large to wash. The machines take credit cards so no worries if you don't have quarters but they also still have a change machine if you need it. They also have a restroom, so ask the attendant for the door code. Lots of salon, Asian grocery, restaurant businesses here so you'll have something to do if you don't want to sit around and wait for your load to process. I went to the Korean bbq place next door, then put those clothes in the laundry to get the Smokey smell off too, so the convenience is awesome.

I brought in a VERY dirty baseball cap that has a lot of personal significance to me…read more The cap is well over two decades old, and irreplicable. I did not expect the cap to be restored to new condition, or to even get fully cleaned. I was absolutely amazed by the results. The cap was something that only the owner could love, but it was so dirty you couldn't actually read any writing on it. Two days later I went back and they had it looking almost brand new. That they treat even a minor item with that kind of care and attention shows their commitment to top quality output. I was very pleasantly surprised. Their price was very reasonable. Well Done to them, and very much appreciated.

Very friendly and rofessional service. I needed an alteration done to a Pair of slacks. We took…read morecare of it quickly and did a very nice job. It was a reasonable price up it more than I expect, But think there was value in the price. I'll be back when I need some dry cleaning done or other alterations.

Extremely clean with a very pleasant staff. $22 for two big loads, plus one game of Ms Pac-Man, was…read morea value.

fast, clean, and nice. on our RV boondocking adventure we needed to find a place to wash our…read morelaundry. not exactly a glamorous thing to do, but very necessary. my wife and son got it done and we were back with fresh and clean clothing :)