I visit this Spencer's often, as this is the closest location to me. Anytime I go to North Point, I always check-in with Spencer's to see what cool stuff they have.
Anytime I need Christmas gear, I always go to Spencer's as the Christmas stuff in here are a bit more adult than you would find anywhere else. I guarantee you won't find a Christmas sweater with two reindeer or gingerbread men having sex anywhere but here. But that goes for most of their merch. A lot of their items contain adult language or content, which is why I like this store.
Speaking of adult, in the back corner, there's an adult section with sex toys, games, outfits, etc. (if you're into that).
Customer Service: I'd like to discuss my most recent visit to Spencer's. As I stated, I usually come here for Christmas items. At the top of December, I visited for a Christmas sweater to wear to a party. Eventually, I went to another store and found a different sweater that I liked more and wanted to return the sweater. I originally went to the Cumberland location to return it since I was in that area; however, an associate told me that it was too late to return Christmas items as the last day was 12/14 and this particular day it was 12/20. This made me upset at first, because no one mentioned this when I purchased the sweater. Even though it's on the receipt, it was damn near small to read. I then traveled to this North Point Spencer's and was told that if I wanted to exchange, that I can only exchange for other Christmas items. No complaints from me. Policy is policy. Eventually, once they realized that nothing was in my size, they told me that I can just exchange for any items in the store. The ladies at this location were very helpful and took time to help resolve my situation.
Overall, this Spencer's location is on point. Very friendly. read more