I've been going to see Dr. Wendy since I was in high school, and that makes for over 20 years by now (where has the time gone???).
I'm fairly lucky, I think, with good teeth that don't need much more than the regular cleaning and the occasional bit of extra work. But my husband is another case, and despite his constant preventative care, his teeth are soft & crumbly, and have needed a lot of help over the years. And the other day we were talking, and the comment was made that he probably wouldn't HAVE any teeth left at this point (ie, be stuck with dentures) if it hadn't been for Dr. Wendy's work. Which is what is motivating me to share our experience here. After all, Yelp's not just for restaurant reviews, right?
Anyway, here's what we appreciate about the care that Dr. Wendy has provided to both of us over the past two decades:
*Very comfortable customer environment/experience. Hey, major dental work is NOT fun - a customer friendly office helps you to relax.
*Knowledgeable & competent employees. Employees who listen to you throughout your appointment to make sure you are never uncomfortable, and that everything is done right for you.
*Clear explanations of what our options are, the various price points, the pros & cons, and what the procedure involves. Not such a big deal for cleaning; a very big deal when you're doing reconstructive work on your teeth!
*Working with us to be able to afford / get financing for the major dental work we've needed, even though at periods we have been uninsured (Dr. Wendy has access to special financing programs for this).
*Comprehensive services - it's not just about cleaning your teeth; it's about your overall oral health (for example, an exam doesn't just look for cavities, but also for other health issues - such as cancers - that could be connected with your mouth/face).
*Last, but most definitely not least: HIGH QUALITY CARE. Dr. Wendy is at the top of her field, and isn't afraid to consult with/bring in other specialists as well if your situation requires it. She also makes sure her office is equipped with the latest equipment & technology, so you get the best care possible.
Well, I could go on & on, but I think those are the main points that really stand out to us.
Oh (I guess I will go on a little more), Dr. Wendy also respects our decisions. For example, when my husband opted not to go for the more thorough reconstructive work (price point was higher than we could take on), she did her very best using bonds to create a temporary fix. The projected 'lifetime' for this temp fix was 2-3 years. Well, it's been four now, and the work is still holding up good as new. Very happy about this!
And finally, I have to mention that our loyalty to Dr. Wendy and her staff isn't just because of the consistently excellent service we've received over the years. It's also a reflection of the fact that Dr. Wendy treats her patients not simply as customers, but as friends. She remembers us as individuals, and never fails to ask about how things are going with ABC or XYZ - whatever it was that was on our minds 6 months before at our previous check-up.
Okay, done for real this time. :) To sum up, I'd say if you're looking for a dentist who provides top-notch service in a great environment and who cares not just about your teeth, but about you, too, then Dr. Wendy would be a good dentist for you.
(Oh - and PS - they provide complimentary lattes/espresso, too. So Seattle!) read more