Simply fantastic. Kind, communicative, helpful service. Comfortable and clean waiting area. Go here!read more

Request was to get Apple CarPlay installed in my 2019 truck…read more Positives: work was completed quickly Negatives: Sony unit that had Apple Carplay also had a button for satellite radio, so I tried to use my subscription, didn't work. I asked why it wouldn't work and Miller told me I didn't request the receiver as part of the installation so it would cost an additional $200. Didn't make sense As I got a unit but that Button costs an additional $200. More communication was needed. After installation, I also noticed when I received text msgs and tried to respond using my voice, the unit cutoff. no reply text msg is able to be used. And still can't! Work was done quickly, but I didnt get the functionality I should have gotten with text function and satellite radio.

I chose this place because of the great reviews. But they messed up 3 out of 4 windows they worked…read moreon. It's not the closest drive so im gonna find a more local shop. im disappointed and will have to spend more money to correct it. Found bad air bubbles and a hair inside the cured tint. Does not look professional. Update: owner responded (probably his receptionist) apologizing for the quality of work but has not offered to fix it? Also, many reviews speak on how friendly Moe was with them. With me, he was stoic and did not give off the same friendly, warm vibes I read of in the comments. When I left, he kind of just gave a half wave and didn't bother asking how I liked the work, if everything was fine ... Nothing. (However, Moe's assistant was such a nice person. She even took the time to show me how a product looked on her vehicle before I decided if I wanted it on mine or not.) I will also mention, I am clearly not Caucasian. And his shop was papered with Trump banners and signs. Not sure if political views affected the quality of his work towards me or not. But Buyer Beware.

I had an appointment for a Saturday, which I thought was weird since it said they were closed…read moreusually but a receptionist called and confirmed my appt the day before. I then showed up to a closed shop on Saturday, with no answer to knocks or calls. Unorganized / unprofessional.

My first review was about getting the owner to actually inspect and troubleshoot my van. That…read moredidn't happen until The owner was aware that the problem was the alarm system that was causing my van not to start. They took care the the problem and the technician did a great job at last in removing the old alarm and remote start and install a new system. Good work, and I am thankful because I have put a lot of repair money into my 1994 Plymouth Grand Voyage mini van. Five stars...

I give this business a 1000 out of 100%. They are very professional yet down to Earth and VERY…read moreAFFORDABLE. I needed a lot of patience and tutorials with the staff and it was STELLAR. They have top of line products and technicians yet they have throwback items too. My speakers, music, wifi, car starter, and alarm make me feel good I made this tranaction. Thank you so much. -Nichole

Friendly, quick service. Years of experience. Will definitely recommend paul for all your…read moreautomobile installations.

They installed a dash cam system in my Ram and did a very nice job, I was in and out in an hour,…read morethey also had done some stereo work on my other car years ago and did an amazing job.

I bought 4 car starters for my family and had Unexpected Creations install them. We were fit right…read moreinto their schedule so we could get them done right away. They worked hard and didn't give up to get the job done to our satisfaction. Communication was awesome through the entire process. The waiting area is so incredibly comfortable! Don even mentioned how sometimes people will fall asleep watching TV on the couch because they are so comfortable! You can rest and relax, watch TV and also charge your phone while you wait. I could not say enough great things about them. Our car floors were even vacuumed! Very pleasant to speak with them over the phone, texting, email, and in person! I will definitely be recommending anyone looking to install anything to them!

Unprofessional. Dangerous installation. Tapped in Airbag…read morefuse. Tons of issues. Owner is beyond hostile. Blames and insults customer. Owner was screaming and throwing stuff. Definitely mentally unhinged. The owner was more worried about fighting and arguing that they did "nothing wrong." Instead of just fixing what they got paid to do. Even after multiple times saying, i just want it fixed. Thats it. I want everything to work right. Like I paid for it to be done. Didnt argue or question pricing.

has a remote start installed. dropped it off in AM , picked it up in afternoon. Good service.read more

Great customer service. I went in for a $120 replacement car key and I was downsold to a $5 key…read more Customer for life.

We were very pleased at how quickly we were able to get an appointment. The installers were…read moreengaging , friendly and efficient . They explained the process all along . The work they did was excellent . I would highly recommend Arrow Locksmith .

If I could rate higher stars, I would. I needed key fob for older model car plus programming fob to…read moremy car. Dealer wanted over $200 for fob and programming. Arrow did the job for a fraction of the cost and even found refurbished fob to save me money. Very professional and courteous staff on phone and at shop -- I highly recommend.