I've learned that every new rv comes with many little issues the first couple years of ownership,…read morein the beginning it was very upsetting espically knowing I was buying a good product. I learn that it's part of rv ownership after some times and research. Open road rv has been exceptionally accommodating, helping, supporting, with a lot of patience and always made things rights. Dimitiry in service is the nicest guy to work with and Jim, the service manager is very helpful and hop in to trouble shoot anything that came along the way. Stan the head technician is a master and very knowledgeable, there is nothing he can't figure out. Thank you team, you made me my journey as good as it can be. Highly recommended to anyone who interested in rv and know he will go through issues as part of the game. Open road rv right on!

We recently bought an East to West Alta trailer from this dealer and things went pretty smooth…read more Shout out to the following people that made this happen: - Wes for showing us around the RVs and answering all the questions my kids had. He was super friendly and easy to work with. - Kevin for doing the walkthrough with us and being very helpful in explaining how things work. Kevin also resolved the issue with the spare tire and exterior gas grill on the same day as our pick up. - Jim for resolving a miscommunication issue with the hitch we brought. He set us up with a hitch head that we could use to take the RV back home instead of having to wait until next week (didn't have an issue driving 35mph on the backroads to our home). Do note to let them know if you are bringing a ProPride hitch though. Now for the bad part - the RV does use fittings intended for PEX lines with flexible vinyl hoses, which will eventually end up in leaks. It's 2025 and just because others do the same is no excuse for doing things wrong (actually both alliance and jayco were using pex line with pex fittings on the ones I saw). It's not hard to change, just annoying. Do me a favor - send Forest River a complaint about this and I'll give you the star back... they are probably losing more in sales and goodwill than saving by doing the wrong thing mixing PEX and vinyl like that!

These guys care and they try hard. I've had problems with pick up truck slide on campers, trailers,…read moreand now my van. This is the Quality outfit.

The most honest and trustworthy RV dealer you will ever experience. My fourth Rv and the best one I…read moreever owned. Lance.

We were having a problem with the trailer lights connecting with the truck. Tim came right out and…read moreimmediately found the problem. He said no charge and have a great trip. Yes we would use them again and recommend them

Took my trailer in to get a new tack room cover. They put it on right away. Service was great…read more Going back to get some more work done. They only charged me for the parts. Very nice people. Tim the mechanic is very knowledgeable and very helpful.

Morgan was outstanding ! Squeezed us in during his lunch break and troubleshot our DC circuit…read morepuzzle. Got us back on the road ! Thanks for outstanding service!

I purchased an Outdoors 280KVS and although the overall quality control (like other manufacturers)…read morehad dropped since COVID, Apache has been there to make repairs and modifications as needed. Good pricing and service.

Easy, zero pressure and did more than promised. We have already sent two folks to their website to…read moreshop. GOOD people. The tech Steve even spent 1.5 hours explaining all the features.

We found an RV at Kirkland RV That we liked And they gave us a fair price for our trade in. It was…read morean easy deal. The people were very helpful, and answered all our questions. We would definitely deal with them again.

I found myself at the Everett location of Poulsbo RV after an online search for a specific trailer…read moreI was looking to purchase. I worked with Mike Zimmerman, who met me the same day I called and helped me do a thorough evaluation of the trailer I came to see. Making the actual purchase was a fair and easy process - with no pressure. Our discussions about price and terms felt relaxed and comfortable - and they made a lot of adjustments to help it work out for me. Bill, the Manager, generously (and unexpectedly} included some repairs as well as a needed part that was missing at no extra cost to me. They just surprised me when I picked it up! Truly it was one of the best buying experiences I've had at a dealership. After it was detailed and safety checked, my license and forms were all ready to go - so even the paperwork was a breeze. The service crew did a fantastic job of resealing a window gasket as well as making the older trailer I purchased look in top form. Everyone at Everett Poulsbo RV showed genuine customer care, and made sure that everything went well with my purchase - from initial visit through rolling it off the lot! I highly recommend doing business here!

Just purchased a 2024 Foreat River Rainier 25rx from the Kent location. Absolutely fantastic…read moreexperience. Alex and Andrew made the process super easy and the finance team was great. I've see a lot of the negative reviews and I have no idea where they is coming from. These guys are awesome.

These people are absolute crooks!! We bought a travel trailer from them and in the contract they…read moreadded a bunch of extra fees. They lied to us more than once, we should have walked away! They speak their native language when they don't want you to know what they say, totally RUDE!!!!!

From the owner: We buy used RVs cars trucks top dollar paid Buy sell trade and consign RVs and auto sales Travel…read moretrailers fifth wheel motorhome trucks and cars Give us a call today and tell us what you have we come over and take a look at what you have running or not running good condition or fair condition even if it needs a little bit of work that we could handle

This was a terrible experience. We picked up an RV and upon arriving to our campsite we noticed a…read morerip in the awning. We immediately called five star and reported the damage and they said they would note it and take care of it. We now just got our security deposit back with $250 less because of awning damage. I would rent an rv from somewhere else, Justin the service manager cursed at me on the phone and hung up after I asked him for the protocol for damage transactions. There are many different places to rent RVs from and I would highly advise that you choose a different place. This is some of the worst customer service and disrespect I have ever received.

Dear Friends, Run....run the other way as fast as you can. I…read morerefuse to write a long diatribe of a Yelp review as I am a small business owner myself, but trust me when I say that I have had an out of the box horrible experience with this company; and I am usually beyond patient with these types of things -Broken down RV including busted kitchen extenders (that you had to physically push out and pull in), light fixtures falling out, broken power steering, water pump not being set correctly, charging plug out, radio didn't work, mattress was too long for bed, so rear hatch wouldn't shut correctly, on and on and on (I'm sure I'm forgetting things). All of this was after being told that we had a "premium" RV. -Super shady up front costs on initial rental (went from $1500 to almost $3000) - Guy tried run an insurance claim on a flat tire. Guy also tried to run an $8000 claim on light damage to rear bumper from a motorist that tagged the back while we were away from vehicle. I'm not a body guy, but I've done enough car repair to know that this was clearly fraudulent. -When I tried to call to see where my refund was for $300 deductible on claim, I had to leave three separate messages with the guy who could barely speak English at the front desk, before finally had to call and demand to speak with the owner. This was over three weeks time. Again, I do not write Yelp reviews lightly and being a fellow business owner it took me a lot to get pushed over the edge enough to write this, but seriously an all around awful experience. Run

Highly recommend! Fast, friendly and knowledgeable service. Was able to find and fix a propane leak…read morequickly:) Everything RV is now our 'go to' place. Thank you!

Timothy Helland seems to run the place and do most of the work. He is old school excellent. He was…read morevery proffesional, listened to what I needed done, got the work done fairly fast, and clearly explained what he had done. The place isn't fancy, but I will definatley make the drive for all service I need done on our little teardrop camper.

I want to tell everyone, with an RV, about the great experience I had with a mobile RV repair…read morecompany. The owner is Ryan, the company is Top Tech RV Service. Txt/cell 206-693-8586 toptechrvservice@gmail.com. We lost the use of all our high pressure gas appliances on our rig. After telling him the symptoms, he gathered the parts he thought he'd need. He drove out to our RV site. He was polite, professional and delivered excellent service. If you need a mobile RV repair company, call Top Tech RV Service 206-693-8586 toptechrvservice@gmail.com

We had an Aqua Hot system that another company in downtown Port Orchard Wa had been trying to fix…read morefor 4 months and Ryan fixed in 4 hours. He had to pick through someone else's mess of a repair, didn't talk any trash, fixed it up and fired perfect the first try. He showed up on time and got right to work plus he is very nice and goes the extra mile. Had questions about other rv stuff and had a direction for me to go for every question. Great experience. Definitely recommend and will call first from here on out.