David took care of us that is up with a flat tow for the Buick envision 2020 in an Air Force One…read morebraking system aux Blue ox towing bar.

On August 12, 2024, I contacted Via RV and requested a quote to replace an oil pump. At which…read moretime, they advised that they did not have the correct tools. On April 14, 2025, I followed up with Via RV to see if they would now be able to replace my oil pump. On April 30, 2025, I have my Motorhome towed into Via RV to replace the Oil Pump. Per David at Via RV, after a diagnoses of my motorhome, David advised that it did not need an oil pump and there was just an electrical issue, which he stated he fixed. We drove home approximately 2 miles and all was fine. On May 24, my husband attempted to go out of town and while on the freeway, the same thing happened the motorhome lost all oil pressure and the engine stopped. Due to this being a holiday weekend, on May 27, 2025, I reached out to David at Via RV to advise what happened and we scheduled a mobile mechanic service to come out on 6/13. David states that the charge for the mobile mechanic would be $150.00 unless it fell under the 90-day warranty. Unfortunately, Via RV missed this appointment, with no notice to me and after I reached out to them, they scheduled a mechanic to come out on 6/14. After the mechanic did a diagnosis of our motorhome, he advised that the engine seized, the mechanic contacted David and told us that he would reach out to us on Monday 6/16. Furthermore, it must have fallen under the 90-day warranty as they did not charge me for the appointment. After not hearing from David on 6/16, I followed up via text asking for an update. Davis responded on 6/17 advising I needed to check with other shops as they fix "starting issues" not anything to do with the oil issues that the RV was having. I have my receipt from 4/30 which stating they did replace the oil pump but text messages advising that oil pump did not need to be replaced and it was just an "electrical issue" and they were unable/unwilling to help.

Got a last minute Memorial Day weekend rental from John. Beautiful airstream, well appointed and…read morecomfortable. Service was perfect and he was really knowledgeable. Would use them again in a heartbeat.

Worst place to rent an rv. These rv's die in the middle of your rental and they also have ants in…read morethem

Paul does great quality work! He upgraded my travel trailer from 30amp to 50amp, cut a hole in the…read morewall for a CoolCat heat pump, installed an electric 8 gallon point of use water heater, MaxxAir fan, a new sink and electric cooktop. My trailer is now 100% electric, no propane. He's very knowledgeable, has tools and has access to parts. I highly recommend him if you need any RV repairs.

Not only is this guy Paul good, he undercharges. I hope raises his prices so he stays in business…read more I had to talk him into charging me more. I know what it takes a small business to stay open. I know some will think I'm stupid for this but, good repair guys that are straight are getting harder to find.

If you want promises unfulfilled, no call backs as promised, wait weeks for your estimate, this is…read morethe place for you. We have NEVER experienced such poor customer service.

What a great company to work with. My main contact was Chuck and he was so easy to work with. As…read morenew RV owners we wanted to be able to tow our CRV. Chuck was very patient with me in explaining what work would need to be done to the CRV. When the CRV was ready for pick up we drove our motorhome to their location and met Tony who installed the direct connect system to the CRV He was also very patient and thorough in teaching us how to hook up the CRV to our motorhome Road master tow bar system. The work done on the CRV was barely noticeable. We drove the motorhome with the CRV in tow to our home and it worked flawlessly. We will definitely do business with Truck Trails again. Thank you!!

We were recommended to Terry by a family member and he wend above and beyond Including detailing…read moreour rig when he was done fixing the damage that I created with a dent and broken window. As a small business owner I look for honesty and quality, we hit a home run finding Terry. Karl Solid Solid Technology Northwest LLC

Had a hitch put on my SUV. The bumper was improperly put back together after the install. Due to…read morethis, water from our wet weather damaged my electrical system and it cost me thousands to repair at the dealership. Glenn's never acknowledged the error despite photos and video from the dealership.

I took my brand new truck in to have a 5th wheel hitch installed and some related custom work. I…read morewas going to be transporting trailers for hire and knew I'd get some with questionable wiring so I requested additional circuit breakers in the rear to protect the truck wiring. Unknown to me, they failed to install those circuit breakers. Silly me, I trusted their glowing reputation. I got a trailer with bad wiring and ended up burning up a wiring harness in the dash. It cost me $2200 to have it replaced at the dealer. I sent them a letter with a copy of the bill requesting reimbursement due to the fact they failed to installed the requested circuit breakers. With no response after a couple weeks, I called and they just blew me off. Said it wasn't their fault. Hmmmm. Well, whose fault was it!?

Just purchased a 2024 Foreat River Rainier 25rx from the Kent location. Absolutely fantastic…read moreexperience. Alex and Andrew made the process super easy and the finance team was great. I've see a lot of the negative reviews and I have no idea where they is coming from. These guys are awesome.

I'm first time RV-er, running to Colby and Mike at Everett Poulsbo. Asking lots of first timer…read morequestions and being very picky are my normal purchase practice. They are very patient and answered all my questions throughout weeks of conversations. All the staff are super friendly and helpful. I finally walked out with 2023 beast mode R Pod 190. That perfectly fits my family of four, can be towed by my mid size SUV, has kitchen, queen size bed, full bath, convertible sofa and cute outlook! If I need to upgrade my RV life in the future or if my friends are looking, I will definitely go back to bother them again.