Mark (Maceo) diagnosed our RV issue right away and fixed it as soon as part arrived. He is VERY…read moreknowledgeable about RVs. i would highly recommend him. Mark was timely and very pleasant, I chose Mark due to his 5 star rating on Yelp. So lucky I found him.Now I know why he has a 5 star rating.

Dreaming of being able to take something other than a very short ship shower, I was feeling pretty…read moreconfident about changing out my Atwood 6gal. RV water heater for a Fogatti tankless. I did my research on the purchase and skimmed a couple of videos about the installation. The big day arrived and I pretty quickly realized I was going to need a professional. So I set up a detailed project in yelp, and had a contractor from about 40 miles away send an estimate in just a couple of minutes. Time and distance were going to cost an arm and a leg, so I let him know Id get back to him. A bit later I had another hit. It was Marc with Evolved Off Grid, and he was immediately available due to a shipping delay affecting the job he was on. AND his callout and hourly charges were *very* reasonable. I have never felt so lucky. He was on my doorstep in about an hour, and the install was on. It was obvious by the get-go that Marc is very knowledgeable with a ton of experience. He worked quickly and efficiently, and was able to actually converse without slowing down. When we ran into electrical issues, Marc took care to isolate the issue and find a solution. After determining the issue was a faulty connection on the unit, he was able to quickly resolve it. He kept his work area organized, had ample tools/supplies in his vehicle, and was careful to clean up afterwards making sure to leave behind any extra piping and connectors from his purchase at the store. When calculating the final bill, Marc capped the final fee at 3 hours. Due to no fault of his own, it went past this and he diligently found a solution, but didn't feel right charging the full amount, knowing it would create a hardship for us. He is a *good* man, and we are so grateful. So by now, you can see why we unequivocally recommend Marc and Evolved Off Grid for anything RV. His high level of expertise and integrity were a welcome relief to what surely would have been the install-from-hell had I attempted it on my own. Oh. And here is the icing on the cake: If there are any issues that arise with the unit's installation, he will happily come out and remedy the situation free of charge. Yes, you read that right. He guarantees his work. And I have a new RV guy. We couldn't be happier. Thanks Marc!

David took care of us that is up with a flat tow for the Buick envision 2020 in an Air Force One…read morebraking system aux Blue ox towing bar.

On August 12, 2024, I contacted Via RV and requested a quote to replace an oil pump. At which…read moretime, they advised that they did not have the correct tools. On April 14, 2025, I followed up with Via RV to see if they would now be able to replace my oil pump. On April 30, 2025, I have my Motorhome towed into Via RV to replace the Oil Pump. Per David at Via RV, after a diagnoses of my motorhome, David advised that it did not need an oil pump and there was just an electrical issue, which he stated he fixed. We drove home approximately 2 miles and all was fine. On May 24, my husband attempted to go out of town and while on the freeway, the same thing happened the motorhome lost all oil pressure and the engine stopped. Due to this being a holiday weekend, on May 27, 2025, I reached out to David at Via RV to advise what happened and we scheduled a mobile mechanic service to come out on 6/13. David states that the charge for the mobile mechanic would be $150.00 unless it fell under the 90-day warranty. Unfortunately, Via RV missed this appointment, with no notice to me and after I reached out to them, they scheduled a mechanic to come out on 6/14. After the mechanic did a diagnosis of our motorhome, he advised that the engine seized, the mechanic contacted David and told us that he would reach out to us on Monday 6/16. Furthermore, it must have fallen under the 90-day warranty as they did not charge me for the appointment. After not hearing from David on 6/16, I followed up via text asking for an update. Davis responded on 6/17 advising I needed to check with other shops as they fix "starting issues" not anything to do with the oil issues that the RV was having. I have my receipt from 4/30 which stating they did replace the oil pump but text messages advising that oil pump did not need to be replaced and it was just an "electrical issue" and they were unable/unwilling to help.

What an incredible adventure! We rented a camper van from NW Adventures so we could get out and…read moreexplore the PNW. The booking was easy, the people are so friendly, the rates are reasonable, and all the contents needed are included. Fantastic! Highly recommend :)

Great customer service. Accommodated our odd schedule needs. Equipment was well maintained and…read moreclean. Very responsive. Love working with a local company versus big boxes.

Not only is this guy Paul good, he undercharges. I hope raises his prices so he stays in business…read more I had to talk him into charging me more. I know what it takes a small business to stay open. I know some will think I'm stupid for this but, good repair guys that are straight are getting harder to find.

Paul does great work, knows his stuff! I've had him do 2 projects on my trailer, and he will…read moredefinitely be my go to in the future if I need services. Quick response. Nice guy, too!

If you want promises unfulfilled, no call backs as promised, wait weeks for your estimate, this is…read morethe place for you. We have NEVER experienced such poor customer service.

What a great company to work with. My main contact was Chuck and he was so easy to work with. As…read morenew RV owners we wanted to be able to tow our CRV. Chuck was very patient with me in explaining what work would need to be done to the CRV. When the CRV was ready for pick up we drove our motorhome to their location and met Tony who installed the direct connect system to the CRV He was also very patient and thorough in teaching us how to hook up the CRV to our motorhome Road master tow bar system. The work done on the CRV was barely noticeable. We drove the motorhome with the CRV in tow to our home and it worked flawlessly. We will definitely do business with Truck Trails again. Thank you!!

I had an unfortunate meeting with a fence post while parking my RV, and searched online for a…read morereputable collision repair facility. Repair facilities for cars/trucks are a dime a dozen, but RV's are quite "specialized." I called Maple Grove and spoke with Greg, who met me on a Saturday morning to inspect the damage. He spent a couple VERY THOROUGH hours looking at every component, and it wasn't but a couple days before he provided the estimate. One quick call to my insurance company and I was all set. They got me in within a week and they finished when he told me they would. The RV looks brand new - no one would ever know that I backed into a pole. If you're looking for an RV collision repair facility in the Pacific Northwest, look no further than Maple Grove - - and ask for Greg!

Took our Tiffin bus there for sale. They stole all our bus extras! 1500.00 window shade, extra 50…read moreamp power cords, and other equipment dedicated to the bus! They let the batteries die in the months it was on their lot. When I picked it up, it was filthy dirty. I took my but thier to sell on consignment. Big mistake!

Had a hitch put on my SUV. The bumper was improperly put back together after the install. Due to…read morethis, water from our wet weather damaged my electrical system and it cost me thousands to repair at the dealership. Glenn's never acknowledged the error despite photos and video from the dealership.

I took my brand new truck in to have a 5th wheel hitch installed and some related custom work. I…read morewas going to be transporting trailers for hire and knew I'd get some with questionable wiring so I requested additional circuit breakers in the rear to protect the truck wiring. Unknown to me, they failed to install those circuit breakers. Silly me, I trusted their glowing reputation. I got a trailer with bad wiring and ended up burning up a wiring harness in the dash. It cost me $2200 to have it replaced at the dealer. I sent them a letter with a copy of the bill requesting reimbursement due to the fact they failed to installed the requested circuit breakers. With no response after a couple weeks, I called and they just blew me off. Said it wasn't their fault. Hmmmm. Well, whose fault was it!?

I found myself at the Everett location of Poulsbo RV after an online search for a specific trailer…read moreI was looking to purchase. I worked with Mike Zimmerman, who met me the same day I called and helped me do a thorough evaluation of the trailer I came to see. Making the actual purchase was a fair and easy process - with no pressure. Our discussions about price and terms felt relaxed and comfortable - and they made a lot of adjustments to help it work out for me. Bill, the Manager, generously (and unexpectedly} included some repairs as well as a needed part that was missing at no extra cost to me. They just surprised me when I picked it up! Truly it was one of the best buying experiences I've had at a dealership. After it was detailed and safety checked, my license and forms were all ready to go - so even the paperwork was a breeze. The service crew did a fantastic job of resealing a window gasket as well as making the older trailer I purchased look in top form. Everyone at Everett Poulsbo RV showed genuine customer care, and made sure that everything went well with my purchase - from initial visit through rolling it off the lot! I highly recommend doing business here!

Just purchased a 2024 Foreat River Rainier 25rx from the Kent location. Absolutely fantastic…read moreexperience. Alex and Andrew made the process super easy and the finance team was great. I've see a lot of the negative reviews and I have no idea where they is coming from. These guys are awesome.

This man knows what he's doing. He came out to our site and got the job done! He is very…read moreprofessional and knows what he's doing. He lets us know every step of what he was doing as he was doing it. Highly recommend!!!

Chuck and his wife are great!!! I needed a strap fixed on the gray tank of my motorhome before…read moreheading out on a road trip and they were able to squeeze me in immediately even though he was booked. He has been in business for over 28 years and knows his stuff when it comes to motor-homes and the proper care and maintenance of them. They have a HUGE 6 bay shop and he had motorhomes stacked up around that all were in for service. His prices are the best I've EVER come across in all my years of traveling. He is honest, and I wish I lived closer to have him service my traveling box on a consistent base.