I seriously wish we had a Biggby Coffee near us (we only get to have it when we visit my parents in…read moreNorthwest Ohio). I hate to say it, but the coffee honestly tastes better than Starbucks and is cheaper than Starbucks! My husband and I swung through this Biggby location on our way to the Indy 500. We ordered a large iced doppio espresso and a large iced coffee for only $5. The service was great and the coffee was even better! Thank you, Biggby Coffee!

THANK YOU to the amazing crew at the Clinton Street Defiance OH location. First of all, they were…read moreall super sweet and helpful, greeting us and explaining menu items on request. We left happy, saying they were super fast with more offerings than some locations we've been to. Fast forward several hours and hundreds of miles later when I realized I had LOST my wallet. Fortunately we remembered the city we stopped at. Not only had they found it and kept it safe for me, but they volunteered to mail it to me asap for free. BEST BIGGBY CREW EVER! I believe I worked with Marie and Alyssa. Possibly 2 other people helped while we were there. Thank you all!

Payton's customer service was very poor in our visit. The way that she carried herself and spoke to…read moreother customers was by no means professional. To publicly belittle and disrespect them is not acceptable and should be addressed. Otherwise, the food and coffees we got were tasty.

Service was horrible the first lady was incredibly rude but the second lady was nice. However as of…read morefood we went at 11 this morning and they're out of 80% of their menu, even donuts because they didn't make half of it they said today, and on top of that the food we did ACTUALLY receive it took forever and we were the only customers.

Cute coffee shop in Defiance with lots of options for specialty drinks, coffees, espressos, teas,…read moreand bubble teas. I opted for a bubble green tea with coconut flavor and passion fruit bubbles...perfect tropical tea to make me forget I'm in cold dreary Ohio in the middle of Winter. The bubble tea was subtly flavored and not overly sweet so I was very happy with my selection. My hubs got a cappuccino which was also very good. The decor definitely gave you cabin chic vibes and the comfy seating made you feel right at home, especially right next to the fireplace. They even had a bunch of games you can enjoy as you enjoy your drink. The staff were friendly so I'll be back the next time I'm in the area!

Was stopping by for coffee and hot chocolate on a super cold snowy day last winter and the wait was…read moreunbelievably and inexplicably long and slow. Well, not inexplicable, the issue is that the drive-thru was designed like they forgot to have one at all. There is no way to order ahead of time or anything, you have to wait until you are at the single window, order, pay, and wait for 5-10 minutes while they prepare the order. This means even on a slow day there's 10-20 cars stuck sitting there for upwards of an hour or at least what felt that way. The drinks were delicious though and the hot chocolate specifically was some of the best I've had. We did end up going inside and the interior was super clean and the atmosphere was fantastic - like it says, it felt exactly like a genuine cabin. The bathrooms were also maybe the nicest ones I've seen outside of well kept homes. The staff were all super nice as well. The wait however was just unbelievable and I wouldn't feel right rating higher than a 4 with that being the case on a SLOW day with nobody even ordering inside meaning the whole crew was focused only on the cars and still took that long.

Ava did a fantastic job! Sweet girl, got our drinks out to us fast, good communication! Love our…read moredrinks here.

It was my first time today ! I usually make my own or go to Big-bee's because I know the owner and…read morethe staff are so good. But my husband suggested I try this place...wish I had not! The drive through doesn't post a menu until you can see the checkout window...the line was all the way out past the exit and I couldn't scan QR code to load an online menu before I had to order. I had to wait 15 minutes to get my coffee because I ordered a hot drink. The girl who took my order repeated it back to me incorrectly and had to change it...then she couldn't tell me how many ounces were in the large cup and had to look it up! When I arrived at the cashier it cost more than what the girl who took my order told me...and when I paid it wasn't ready and I had to wait. Didn't take my first sip until till I was back in traffic and it was the WRONG ORDER! Never Going Back Again...!

We thought we saw the 6 pc chicken nuggets in our bag...drove 8 miles home and no chicken nuggets…read morefor my grandson. Had to drive 8 miles back in to town to get his nuggets and the 2nd shift manager was extremely rude about the situation. She threatened me with not having to serve me the missing nuggets and refuse service! told her I paid for those nuggets and she did have to give them to me or refund my money! Besides being very fat and ugly, she was the worst manager I have ever had the sad experience of meeting! I will NEVER go to that McDonalds again. And the chicken sandwiches we ordered were cold and barely filled the bun. They were mostly bun! if I could give a Zero rating I would!

The worst service ever. They took 10 minutes to get me 3 soft drinks !!!!!…read more On a mobile order. They were supposed to be fixing something at this time of the day when customers are super hungry.

I have had better donuts at other Dunkin restaurants especially the one at Myrtle Beach. The one in…read moreDefiance and Napoleon do not have the same variety and seem to be out of everything ev in the morning.

The cream filled maple donut had a hole in the back, but absolutely no cream. The chocolate covered…read morecake donut had very little chocolate flavor. The sour cream doughnut had no flavor at all. The jelly filled sugar donut was actually filled and pretty average. If you're in town, just go to Meeks.

My husband and I were both super happy with our experience! We would recommend this to everyone!…read moreGreat food, great service, comfortable atmosphere! Food came out very quickly and service was very attentive even while busy! We will be back for sure! :)

Pretty good breakfast spot. Nothing fancy for sure, but if you know what you're coming for, then…read moreyou'll be fine. They have great omelettes and skillets. They have pretty good service and they are very kind, giving back to the community. They were giving free Thanksgiving meals to everyone, very awesome thing to do. I like it, and if you're in the area and you want a good solid breakfast, check this place out.

Cold fries, cold hard bun on quarter pounder. Very disappointing Waited to the side for my…read moresandwich and fries and the food quality was very unacceptable

As expensive your burgers are, you could at least make them neater!!!! Pretty fucking sad, the ppl…read morethere can't do it!!! It's bull, can't even enjoy any sandwich. You ppl should shut down!