Do not post reviews often but store very much disappointed me tonight. Just Moved to the area and bought propane tank here end of July. It proved defective and could not use it on trying initially today so went back to speedway store with hope to exchange. Spoke with attendant who was nice and called his boss to see what to do. The Manager didn't know the protocol to deal with this and told me would not exchange without a receipt and I could call blue rhino to essentially work this out as she didn't know next steps. She Couldn't be bothered on a Friday night to do the right thing so that I could simply put food on the dinner table. I went home, printed receipt from my credit card company and went back again in hopes of exchanging. Told by manager now that I needed a "store" receipt. Shocker there was a new qualifier there. She actually insinuated I was badgering her staff as well (really not true, simply trying to get propane here). She then asked Me to call customer service on back of speedy card. On hearing I did not have one she was frustrated and spoke with attendant to obtain one for me. Ultimately, I left with no tank, 25$ lost to speedway, 50$ lost to whomever I pay for my next functional tank (NOT speedway!) and without dinner for the fam. Thanks Joanne and speedway, you truly looked out for the little guy tonight. We'll see What customer service does but I won't be holding my breath. I Will never go to this station for a coffee let alone gas again so long as I live here. I discourage anyone else from obtaining services from a group such as this.
J read more