Newsome Tire Service is a customer-oriented tire and auto repair shop. Their prices are…read morereasonable, with no hidden or surprise charges, and no nickel-and-dime fees. They offer fair and decent charges for above-average service and products. The office family is friendly and very helpful. I recommend Newsome Tire Service to my closest friends without any hesitation.

Jimmy always goes the extra mile to do whatever it takes to make my life easier!!…read more I trust him to service my Mercedes. He knows what is correct for each vehicle!

I brought my car in to get it worked on and they quoted me 1500 to do everything. Then when I took…read moreit back to get the struts work on they quoted me 1500 just for the struts. I told them to just do an oil change. Two weeks later my car was making a noise and I checked my oil it was very low I put two quarts in it and also no radiator fluid also the cap was left opened.

Sorry for all the long posts but this is crazy:Still zero stars for this place to. They took my van…read moresaid they would fix it. Because there sister garage messed it up. Nd the owner said they had to. Then lied said i needed a intake manifold gasket i didn't need and i got it another 350.00. Still throwing the same codes still running the same after the gasket. Then on Friday i called and think about it im A month or more of them having my backup vehicle in the garage cause they messed it up and was trying to get out of fixing it. I get a phone call i recorded and its the manager justin said they finally took the peep things off and looks like your timing has been off the whole time. I said unbelievable wow. Mind you now my main van is broken down to and im left without a vehicle so i asked them now what. He said he was waiting on you the owner to decide whether he was going to let him fix it or send it back to westlake in Denver. I said i would rather yall fix it. He said he would let me know. Monday comes and he calls again i recorded it he said the owner said for them to fix it and he would work it out with him. I said great cause Im at Toyota buying anew one now cause I can't be down a day i have a business to run thats why i keep two vans. So i got a beautiful new 2025 Toyota for alot of money all because they were not fixing my vehicle. He said nothing to worry about we are tearing it down now to fix your timing issue. Again i said great. Then i get a call that afternoon that the tore it apart and the timing wasn't off it was a eco mode problem that they couldn't fix and that i need to take it to honda. I was flabbergasted and pretty upset. So i said don't touch it ill come get it and take it to honda. And guess what honda listened to my story went straight to checking everything out and making sure the timing was correct. And it was not it was off and that was the problem the whole time. I got video footage of them inspecting everything and they wrote a letter explaining that was definitely the problem. Now im 53,000 dollars in debt for a new van and I went through thousands of dollars in money and god only knows how many hours of pulling my hair out thinking this was going to bankrupt my company. Moral of story: stay away from westlake and this place and any other select tire location they are a joke.

They are extremely slow and they have terrible customer service! I went with my friend today to get…read moreher oil changed and we sat there for 40 minutes waiting to get her oil changed a woman sat there behind the front desk and didn't say anything to us never asked if we had been helped or anything. When we finally said something they said we would have to wait another 40 minutes before they could change her oil! I wouldn't recommend going to them if you're in a hurry or if you wanna experience good customer service! They are lousy people. I don't like to be negative but we had such a terrible experience.

Needed a quick oil and filter change with my own products and the store manager Tyler was very kind…read moreand quick with the change. The shop looked very clean and maintained. They didn't try to scam or sell me other things like some places so when they see a girl by herself pulling in. I'll be coming again!

Everyone was so professional, staff was friendly. Work was done in a timely fashion and done well…read more Would definitely recommend to anyone.

My wife came in for a regular oil change. Pierson got her in quickly. She was very appreciative of…read morethe snacks provided for our daughter. The technician noticed a few safety concerns on the vehicle, Kristin did a wonderful job explaining everything they found and nick even offered flexible finance options and even offer a ride home! I am so grateful to have a shop that values my families safety as much as I do, I would give more stars if I could. Love the new technology, it allows me to see what is going on with my vehicle without being underneath.

Jerry is soooo good. He replaced my alternator in like 15 minutes. Very nice and VERY reasonable…read more Will definitely use him again. My best friend has already asked for his name and number. Highly recommend!

Very quick to respond and came out late to help me out with a very difficult situation. Very…read moreprofessional.

This was my second time going to this business- the first time they were going to charge me ~$200…read morefor a workup saying it could be all these issues wrong with the car. Thankfully, I went somewhere else who diagnosed it as a knot in the tire and only charged me $40 for a comparable tire- no charge for "work up". This second time I went here, I was running out of daylight with work and everything and accidentally went back to this place (I couldn't remember the other place I had been to that was good, and ended up putting the wrong thing in the GPS, but figured how bad can it be). Momentum calls themselves a family run business but do not let that fool you. I got two second opinions about my car- and some of the things Momentum recommended I did not need done. Not only this, they wanted to charge me over $2,300 for the issues. The two other places I called and asked said it should be under 1K and to go see them. Thankfully, I was able to go back into Momentum and asked them to stop the repairs. At that point they had already done three tire replacements (which I did know I needed so this was fine), and I asked them to finish with the fourth but not to do all the other things they were going to do. I ended up paying $520 for new tires, which I didn't think was that bad. However, I did not appreciate the fact that these tires retail for $70 at Walmart, and Momentum charged me $88 per tire, and only after the fact did they tell me it was also a $30 fee per tire. Plus tax on top of this. This morning, I went to one of the said local shops I spoke with, and they told me the tires were a low quality brand (opposite of what momentum told me), and also said they could have done comparable tires for $365 total. I also got what actually needed done for much less of a price. Needless to say, do not go to Momentum Tire. They are crooks and should be ashamed of themselves. I am not sure if they see a girl and take advantage, but there were older people there too and I can't imagine how much money they are unnecessarily poaching from people. I also found out they have gotten in trouble for price gouging in the past and have that reputation. Thankful I spoke up and saved myself minimum 1K even though I lost some on the tires, but wow, awful experience. Don't let friendliness fool you.

I have had some work done at Momentum in Morganton a couple of times within the last 9 months: oil…read morechange, oil pressure sensor replaced, serpentine belt replaced, NC state inspection. They were very professional, and the work was done to my satisfaction. What made Momentum stand out and earn a great review instead of a good review for me was for following events that took place yesterday. I noticed a severe oil leak just after taking my almost 16-year-old dog to the vet to be euthanized. A sad day to start and then more stress heaped on with my first oil leak on a car I have had for 7 years - coincidentally just after trying out a new garage that had over charged me and tried to sell me several services that I knew I didn't need. After noticing the oil leak, I immediately took my vehicle back to the garage (new place in town - they still have balloons out front) I had decided to try out with an oil change one week earlier. As I write this review, I have now had 2 bad experiences at the "new garage" and left very unsatisfied both times: both when I picked up my car after the oil change and when I took it back after noticing the oil leak. I then decided to take my vehicle back to Momentum which was the last garage I had work done before the unsatisfactory oil change. I didn't have an appointment yesterday, but they fit me in since the oil leak was severe, and I was a returning customer. Not only did they fit me in, but they also found 2 different potential leak spots. They warrantied one which could have been a result of the oil pressure sensor they had replaced months ago, and they did some deep dive analysis on other potential leak spots, tightening up what seemed to need it. They went the extra mile and restored my faith in a garage. I had two negative experiences at the new garage I had tried out and a bad day in general. Now I know the first place I will take my vehicle from now on. No more trying out "the new place in town". My go-to garage from now on is Momentum. Thanks for restoring my faith in a local business and making a bad day a little better.

This guy is a complete Frad!He was suppose to do a transmission replacement for me on truck for…read moreapps $3,000 and had me pay him via Cash App/Vemo and check $1,179 for a deposit and after I had my car towed to his private home to do the work! He did no repairs and called a tow truck to have my vehicle remove, keeping the money and calling the police on me stating I threatened him! Bad,bad,bad for business! Now I have a $300.00 tow bill! Do not use this Guy! stay away from him

Very courteous and friendly peoples. Very professional and do as they say. Honest and fair with…read morepricing. Have taken my '99 jeep there for the last 15 or more years. So far they have been able to fix any issue with it. Feel very confident with their work. Sometimes they have really performed magic with my vehicle.