Monday, Nov 3, 2025
WARNING*WARNING…read more
STAY AWAY. RUN. HIDE.
FROM: MR.TIRE at 2323 Northwest Blvd. Newton, NC 28658.
Tel # (828) 464-2434.
Two female family members recently went into Mr. Tire in Newton, Catawba County, NC, to have her newly purchased battery from a different retailer get installed.
The battery compartment in her vehicle is located behind the front passenger's seat. It's around 15 minutes to swap on a bad day. On this vehicle, it's moving the floor mat, removing 2 screws from the cover to get to the battery, and unscrewing the battery safety crossbar that keeps it from moving.
Disconnect the positive and negative cables. Removing the old battery, putting in the new one. Applying the battery gel that was also with the new battery and tightening the safety bar, cables, battery/ floor cover, and placing the floor mat over it. That's it!!
"And for her to get a shocking bill of 100.00 dollars!!'
Actually, it was for like $95.94. But still. This outrageous charge!?
I then went back to Mr. Tire to speak to them. There were 2 guys at the counter. I was only dealing with one of them. The other one was sitting to the side. Looking uninterested in our conversation. I first asked if they offer any military discount. He said NO!
While I'm talking. The other guy sitting to the right side goes back to the garage area and quickly calls his assistant manager, James Simmons, and gossips about what's going on. Very unprofessional. It looked more like when a baby goes to mommy and cries that the other kids are touching his toys! So, while the guy I'm dealing with is talking to (so-called "not-ready-for-prime-time supervising", James Simmons), his boss.
His boss already knew what was going on and said, "That was the price", "There's nothing he can do about it", etc., etc.
They weren't willing to work something out, meet halfway, 'NOTHING'.
They were happy and thrilled to have been able to take advantage of 2 vulnerable ladies, who didn't know anything about cars, and didn't think that they would be ripped off.
I would just recommend going to someone else. Where they will treat you with respect, decency, and most importantly, without,
"Malicious Intent"!
The staff here at Mr. Tire in Newton are unprofessional, ill-equipped to handle customers' complaints, issues, and/ or concerns.
They don't give a damn about you!
And to the so-called " make-believe I-will-pray-for-you " assistance manager,
James Simmons. I hope you're able to sleep at night knowing what you're doing to the innocent people who walk into Mr. Tire, thinking they'll be treated fairly and charged a decent price.
You and your goons, sadly to say, didn't just cross the line.
"You erase it"!
Pat yourself on the back, why don't you?
NOT AN UNSATISFIED CUSTOMER. NO!
I JUST PITY ALL OF YOU FOR YOUR LOW, LOW STANDARDS.
AND WHAT YOU DO TO YOUR CUSTOMERS!