Did a awesome job on my AC, best price around, may have to wait to get your vehicle in to be worked…read moreon but we'll worth the wait, thanks for an outstanding job.

Car was in need of oil pan work after paying them didnt make it out of car lot. Do not take your…read morecar here better given it to backwoods mechanic at least you know you going probably going be ripped off there to.

This is a lovely family run business and we are so grateful they came to our rescue! My best…read morefriend and I were on our way to her mothers funeral and broke down near their shop. The owners saw us and helped us without asking for anything in return. We are grateful for their assistance, professionalism and kindness when she needed it most. Plus, they fixed the car!! And fast!!

Amazing experience! Such wonderful helpful people. I broke down on my way home to Virginia and they…read morehad me come right in and started working on my radiator. I couldn't ask for a better experience. I am so grateful for their help!

Nice people..great service…read more.... I purchased a hard to find front tractor tire and returned for another to match the other side.

Fantastic service, great people, fair prices. That Simple. They know what they are doing and how…read moreto do it correctly every time. Thanks!

Newsome Tire Service is a customer-oriented tire and auto repair shop. Their prices are…read morereasonable, with no hidden or surprise charges, and no nickel-and-dime fees. They offer fair and decent charges for above-average service and products. The office family is friendly and very helpful. I recommend Newsome Tire Service to my closest friends without any hesitation.

Jimmy always goes the extra mile to do whatever it takes to make my life easier!!…read more I trust him to service my Mercedes. He knows what is correct for each vehicle!

Wish I could post a million stars! Guy fixed my 2011 Audi A3 for $100 within hours. I'm…read moreembarrassed for balling tears while a AAA flatbed tow truck hauled her out of my driveway and dropped it off (after hours). Guy had my baby ready to be picked up by 10am the next morning, as a first time customer.

I took my Vw Passat to Guy Roberts because they supposedly specialize in Vw repairs. I wanted to…read moreknow why the engine light was on. I left the car and picked it up the next day. He explained the engine light was on because the motor oil was low and Vw are sensitive to having low motor oil. He said he changed the oil and reset the engine light. Within two days the engine light came back on. I took the car to a different mechanic. The mechanic successfully diagnosed and repaired the problem. This mechanic doesn't even specialize in Vw repairs. I would never go to Guy Roberts shop again nor recommend.

Incredible service. Work was finished same day. Gave great advice about other needs for car…read more Fair cost for the work. Definitely recommend using them for any car needs they provide. And would trust any recommendations they give.

They've consistently and accurately diagnosed my car's repairs and the cost is always a reasonable…read morerate. They go above and beyond to make sure my questions are answered. I trust the service recommendations as the mechanics are very knowledgeable and friendly. I would 100% recommend to anyone who needs their vehicle repaired.

I am writing to formally express my disappointment and frustration regarding the service I recently…read morereceived for my 2019 Chevrolet Silverado. On May 31, I brought my truck to your dealership for three specific services: Engine oil and filter change. Transmission fluid and filter service. Diagnosis and repair of a recurring "Service Parking Brake" issue. At the time of drop-off, I clearly explained that whenever the Service Parking Brake message appeared, I would lose the ability to engage or disengage the electronic parking brake. I was informed that a diagnostic fee would be required, which I agreed to pay. After your diagnosis, I was told the parking brake actuator was the cause of the problem. Based on your professional recommendation, I authorized the repair and paid the invoice in full. Unfortunately, the exact same problem returned the very same day I picked up the vehicle. That Friday evening, I was stranded for approximately three hours at a gas station because the parking brake would not release. After disconnecting the negative battery terminal and waiting, I was finally able to get the vehicle moving again. I immediately attempted to contact the dealership. No one returned my calls. The following day, Saturday, the problem occurred again, leaving me stranded for an additional two hours. Once again, no meaningful assistance or callback was provided despite multiple attempts to contact the dealership through phone calls, voicemail messages, and your text messaging system. On Monday, I was finally instructed to bring the vehicle back Tuesday morning at 8:00 AM. I arrived as requested and once again explained the situation in detail. However, throughout the day I received no updates. By approximately 4:00 PM, nobody had contacted me regarding the status of my vehicle. I had to call myself just to obtain information. The following day was no different. I made multiple calls and received little to no communication. Eventually, I was informed that additional charges would apply for reprogramming a module. This was completely unacceptable. The vehicle was being returned for the exact same issue that I had already paid your dealership to diagnose and repair. I had already paid for the diagnostic process and the recommended repair. Any additional work required because the original diagnosis failed should have been handled under warranty and without attempting to charge me again. What is even more disappointing is that after all of this, the Service Parking Brake warning returned yet again immediately after I picked up the vehicle. At this point: I paid for a diagnostic procedure. I paid for the repair recommended by your technicians. I lost multiple days without my vehicle. I spent several hours stranded at gas stations. I repeatedly had to chase updates because communication was virtually nonexistent. I was asked to pay additional money for a problem that was never resolved. Most importantly, I still have the exact same issue today. Now is worse because even the engine light is coming on From my perspective, this does not reflect a proper diagnostic process. It appears that parts are being replaced based on assumptions rather than a conclusive root-cause analysis. A professional diagnosis should identify the actual source of the failure, not simply replace components and hope the problem disappears. I trusted your dealership because I expected factory-trained technicians, professional communication, and accurate troubleshooting. Instead, I have spent significant time, money, and effort and remain with an unreliable vehicle and the same unresolved problem. I am extremely disappointed with the level of service I have received and hope management takes this matter seriously.

At this point I can only speak to the finance mgr, Paul as I purchased my vehicle from another…read moredealership which I will not go back to. At Dale Earnhardt I was treated with respect, I was listened to and was delivered the customer satisfaction that I was unable to get from the other dealership. I look forward to having my service done at Dale Earnhardt. Thanks Paul.

These guys are amazing- friendly professional customer service- they've worked on my vehicle…read moreseveral times over the years and always take great care of it. They treat customers and their cars like family. Excellent work with fair upfront pricin. highly recommend

These guys are awesome, always friendly and work with you for repairs or inspections.read more