This makes my fourth trip back to this place, I had a check engine light come on a few weeks ago…read moreand I took my car and the mechanic said that I had a leak in the emission system, they recommended a diagnostic which cost me 40.00. They then told me that I needed a part to fix the problem, that cost me another 128.00 plus tax. The light came on again after two days, I went back and then they said I needed another part and that was an additional 72.00. Well guess what the check light came on again with the same code. I'm calling them today to tell them either get this fixed or give me a refund! Stay away from the Pit Crew, they need to stick to changing oil only and nothing else!

Recommended by a co-worker who said they can get me in and out fast. She was right. They did a good…read morequick professional inspection. My experience with 'quickie' inspection places is that they ALWAYS try to tell me I need wiper blades. The only issue they told me I had was a bad light bulb on the license plate and that it was a inexpensive fix. I recommend them for your state inspection needs.

This was my second time going to this business- the first time they were going to charge me ~$200…read morefor a workup saying it could be all these issues wrong with the car. Thankfully, I went somewhere else who diagnosed it as a knot in the tire and only charged me $40 for a comparable tire- no charge for "work up". This second time I went here, I was running out of daylight with work and everything and accidentally went back to this place (I couldn't remember the other place I had been to that was good, and ended up putting the wrong thing in the GPS, but figured how bad can it be). Momentum calls themselves a family run business but do not let that fool you. I got two second opinions about my car- and some of the things Momentum recommended I did not need done. Not only this, they wanted to charge me over $2,300 for the issues. The two other places I called and asked said it should be under 1K and to go see them. Thankfully, I was able to go back into Momentum and asked them to stop the repairs. At that point they had already done three tire replacements (which I did know I needed so this was fine), and I asked them to finish with the fourth but not to do all the other things they were going to do. I ended up paying $520 for new tires, which I didn't think was that bad. However, I did not appreciate the fact that these tires retail for $70 at Walmart, and Momentum charged me $88 per tire, and only after the fact did they tell me it was also a $30 fee per tire. Plus tax on top of this. This morning, I went to one of the said local shops I spoke with, and they told me the tires were a low quality brand (opposite of what momentum told me), and also said they could have done comparable tires for $365 total. I also got what actually needed done for much less of a price. Needless to say, do not go to Momentum Tire. They are crooks and should be ashamed of themselves. I am not sure if they see a girl and take advantage, but there were older people there too and I can't imagine how much money they are unnecessarily poaching from people. I also found out they have gotten in trouble for price gouging in the past and have that reputation. Thankful I spoke up and saved myself minimum 1K even though I lost some on the tires, but wow, awful experience. Don't let friendliness fool you.

I have had some work done at Momentum in Morganton a couple of times within the last 9 months: oil…read morechange, oil pressure sensor replaced, serpentine belt replaced, NC state inspection. They were very professional, and the work was done to my satisfaction. What made Momentum stand out and earn a great review instead of a good review for me was for following events that took place yesterday. I noticed a severe oil leak just after taking my almost 16-year-old dog to the vet to be euthanized. A sad day to start and then more stress heaped on with my first oil leak on a car I have had for 7 years - coincidentally just after trying out a new garage that had over charged me and tried to sell me several services that I knew I didn't need. After noticing the oil leak, I immediately took my vehicle back to the garage (new place in town - they still have balloons out front) I had decided to try out with an oil change one week earlier. As I write this review, I have now had 2 bad experiences at the "new garage" and left very unsatisfied both times: both when I picked up my car after the oil change and when I took it back after noticing the oil leak. I then decided to take my vehicle back to Momentum which was the last garage I had work done before the unsatisfactory oil change. I didn't have an appointment yesterday, but they fit me in since the oil leak was severe, and I was a returning customer. Not only did they fit me in, but they also found 2 different potential leak spots. They warrantied one which could have been a result of the oil pressure sensor they had replaced months ago, and they did some deep dive analysis on other potential leak spots, tightening up what seemed to need it. They went the extra mile and restored my faith in a garage. I had two negative experiences at the new garage I had tried out and a bad day in general. Now I know the first place I will take my vehicle from now on. No more trying out "the new place in town". My go-to garage from now on is Momentum. Thanks for restoring my faith in a local business and making a bad day a little better.

I had a wheel drum and brake tune up done here and they did a great job with the car. Also gave me…read morea quote for other work might have done soon

Richeys : Experience, trustworthy, quality parts and great prices…read more True professionals! Not many places exist like this anymore

I have no clue what the guy name was that serviced me today but he was absolutely rude at the end…read moreall because he heard what my husband said. I wouldn't recommend this place for women by themselves because they will scam you if you don't have your spouse with you. I only came there to get my tires changed and they was trying to get me to pay additional 80 some dollars for a sensor that I may or may not need . The manager I guess who is managing the place decided to be a complete jerk said that " ignorance is a bliss " like he didn't like that my husband was refusing to have extra money being charged. So, my husband was telling him that he didn't have to make such rude comments and the store manager said " I don't want to entertain you" like was he going to cuss my husband out or something? Like basically my husband as the say so of what goes on my van because he basically pays for everything that goes on the van. This place needs to do better at management or lose customers because I will never come back after today.

Excellent service and quality . Professional people with awesome knowledge of mechanical workingsread more

**Update: re: total…read morerewrite; Nate and the entire Mike Johnson's Team at Toyota Hickory went WAY above and beyond after listening to my feedback, and, I am thoroughly satisfied with their answer to my challenging situation, Overall, I would say this dealership is making great strides! Give Nate and the Team at Mike Johnson's Toyota of Hickory a shot, they are real people, who will take the time to get you to yes, If you ask! Thank you Nate, Mr. Lawhon, and my sales lead who took me on the best (hard!, but best!) test drive this year! Thanks you All, -10.5.11

The poor reviews are true. This place is unprofessional and unaccountable. It's unclear what their…read moreoperating principles are. The customer service and technician skill set are really embarrassing.

Would not recommend them. Unfortunately, I had a very disappointing experience with my car…read moreservice. Overall experience did not meet my expectations. Explanation that was given as to reason my vehicle was given was there was not even what they wrote down to be checked out or tried to tell my warranty company. Communication was poor, and the service was not as reliable as promised. I expected better customer service and attention to detail. I hope the company takes this feedback seriously and works to improve its service for future customers.

Idk how u can buy a car from a company 2 months ago and get an extended warranty just for them to…read morego ring around the rosey on fixing ur broken car or making things right for a veteran. I've talked to 10+ people and somehow no one has time to help a customer don't buy from hickory Chevy unless u wanna get fucked

Outstanding Experience at Cloninger Ford with Ty Flowers!…read more I recently purchased a 2017 Chevy Cruze Premier from Cloninger Ford in Hickory, NC, and the entire experience was exceptional. From the moment I walked in Ty Flowers provided top-notch customer service. He was knowledgeable, friendly, and truly went above and beyond to ensure I found the perfectttttt car! The Chevy Cruze I purchased was in pristine condition and Ty made sure the process was smooth and stress-free. Even the finance department was a pleasure to work with!! Everyone is friendly and professional. I highly recommend Cloninger Ford and especially Ty Flowers when purchasing your vehicle. Cloninger has earned my trust and I wouldn't hesitate to return in the future! Hands down the best car-buying experience l've had!!!

Purchased my 2020 Chevy Tahoe here. Immediately had issues with the Touch screen. They tried to…read moreinstall an aftermarket unit under warranty and sent me out and it immediately froze at the dealership. They told me they would have to send it to Everette Chevrolet and get it fixed there after Cloninger could not fix it. The unit went completely black and would not work again after 3 months. I called Everette and they told me they never even had my car over there before. Beware of this dealership.

These guys do great work. They are polite, professional and I've not been disappointed with the…read morework they've done on my 2008 Ford Ranger which includes alignment, tires, brakes

I had an alignment done, inspection, and transmission service done on Monday 5/22/23. They did the…read morealignment, and inspected vehicle just fine... There is no way in the world they did the transmission service!!! Which was supposed to be new fluid. I'm attaching photos. Absolutely unacceptable and 180 dollars down the drain, plus another 140 for me to do it myself!! Both paper towels came off my dipstick. One before the other after.

Do not going here these people are scams. They took in my fiance's car to service the stabilitrak…read morebecause the ABS system was causing it to code. She didn't know what was needed, but they tried to tell her that she needed both rear lower control arms replaced costing over 2k, they where replaced 2 years ago. After she told me about this I got it scanned at AutoZone, saw the rear driver ABS sensor was bad. I replaced it and what do you know stabilitrak was back to normal and all lights are gone. DO NOT USE THESE PEOPLE!

worst customer service I ever had! I asked for my key back...the man called me the B word…read more he wasted my time to take all my information down to not tell me a price I kept letting him know what was wrong with my car but he wasn't helpful! I don't recommend coming here..the guys are just rude!!!!

I have previously RAVED about Sig's because my family has used them the entire time I've been…read morealive. However, I took my car in to have a flat repaired and when I left, my skid plate was dragging. I knew it was cracked, but hadn't been dragging until after I left there. I had seen them pushing up on it, but I trusted them and had figured they were just trying to fix it or something. Fast forward a few months, I have another flat tire with a fast leak. I took it to Walmart for a patch, Walmart told me that the nail was in the sidewall and by policy they can't put it back on- that's fine, so I asked to have my spare put on. I got my spare out for them and they said "m'aam, more bad news. Whoever touched your spare last, cut it off and they owe you a new spare." SIGS TIRE was the last place to touch my spare. Walmart ended up having to put the flat tire back on, and I had to head to Mavis in Hickory because they were the only place that had my tire in stock. They were so kind and courteous, even though they were about to close, they still assisted me quickly. I cannot BELIEVE Sig's cut my tire off without even asking me, and broke my skid plate completely! I will NEVER trust them again, and I will definitely be filing a complaint with BBB!

I had a slice in the tread of my tire and they booted it in 15 minutes and it cost 16bucks!!! And…read morethey put My tire back on and put my spare back up under the truck for me!!!! Much appreciated!