I went to get a quick oil change, nothing too bad happened but they were not very nice and kind of…read morebelittling when telling me what was wrong with the car, but after the service was complete I started hearing a clunking noise when I drove, so a few days later called to see if they can look at it, the lady told us to bring it back in and they would take a look, once we got there the guy was very rude saying they didn't receive any call but he guesses he can take a look and yes this is the same guy that did my oil change, he said they couldn't find anything wrong with it , so me and my mom brought it to les Schwab and the lug nuts were completely loose on my tire! It only happened after I got a oil change through them so I'm not sure what they did to it or if something may have happened on its own but the guy was very rude and dismissive either way. I will never go back there and would rather pay a little extra for kind service of people who actually know what they are doing!

Took our truck in for an oil change. After the oil change truck started leaking oil. Took it into…read morea local mechanics shop and they found the oil filter was not even screwed on all the way. Cost us $250 at the mechanic to figure this out. Filed a claim with Valvoline. They denied it saying they have video of the mechanic making sure the filter was tight. They also claimed the truck has multiple leaks prior to us bringing it in. Corporate REFUSED to provide us with the video or the email that the manager of this location at 2117 Argonne, Spokane Valley, WA had replied with when we filed the complaint. Corporate refused to let us talk to the manager of the shop direct. After 2 months of going back and forth, we finally caught the manager in at the shop and MADE him show us the video. (Still can not get a copy of it or video it in office, just got to watch it.) There was no way to actually tell if the mechanic tightened the filter correctly or not, video was out of range and grainy. As far as corporate REFUSING to let customer see video or have access to email from manager just screams "admitting guilt" in my mind. Is it really worth getting and attorney over this??? Lucky for us the trucks engine was not damaged and we are just out $250 at the mechanic to figure out the leak and cleaning of the garage floor. I think social media is the best cure just to make people aware of this location. I am sure the manager is just trying to cover his butt not to have bad marks by blaming a lot on corporate. To be fair the manager did finally try and make it right, with a free oil change. But would your trust your vehicle there again???

If I could leave a 0 I would. My fiancé used to go here but had to do it last time and noticed the…read moreoil filter was several years old. Today he asked to see the oil filter before they put the new one on just to make sure ( every other place will show you without even requesting) the employee said she was going to get her boss and we thought all was fine. The owner then came out screaming at my fiancé saying "fuck you, you piece of shit!" Along with many other words and phrases equally as crude. This was completely unprofessional and they have now lost my family's and friends business as this was a complete red flag. I hope this reaches people as not only is the company not looking out for your vehicle they are clearly not valuing when there are loyal customers not have and concern for their reputation.

At all costs, avoid Liberty Lube here in Liberty Lake. These folks have done my Ford Expedition…read moremany times in the past. I pulled in, asked for a quote. The lady asked it I wanted the same premium oil..OK...$76. I said that is more then usual. She said oil prices went up so I said OK. When I pick up my rig, the cash register lady says $98. I said, Gee, How'd we get from $76 to $98. Instead of an explanation, she wants to find the original lady I talked to???? So in comes this man that I've never seen, starts swearing at me before he even gets to the counter. I asked, "What are you so mad about?" He calls me names, continues a rant of swear words...I'm shocked. I tried to tell him that I'm not negotiating here or refusing to pay. I simply asked a question. No. He just continued with his totally disrespectful potty mouth. We do not need these kind of people in Liberty Lake where we treat each other with kindness. Avoid this business. They are not honest and they definitely will not respect you as a customer.

Incredibly kind supportive and responsive. Everyone was so kind and awesome. Transparent and…read morecommunicative, super kind and friendly. They are honest and transparent and treat people with respect. I was treated so kindly, they went out of their way to be kind supportive and compassionate. Hands down all my cars are coming here every time they need it. And alllll my friends will hear how highly I recommend Preedys!

I looked for a quality mechanic for over a year in Spokane. I found one at Preedy's! They always…read moregave my wife and me excellent experiences. They described every issue our two vehicles had and would give thorough advice concerning the work required. They would also never work on our vehicles without our consent. Their honesty and professionalism were displayed when my wife brought in her old Honda Civic. It was leaking from the front left wheel well. Preedy's called us later to inform us that our car required no work at all. The fluid that was leaking was tested and confirmed to not be a part of that model of car. They told us of a scam where people would spray fluid under a car to make it look like it was leaking. On top of that honest warning, they didn't even charge us for that time in the shop. If you're looking for a good, honest mechanic at a good price, go to Preedy's. You won't find better!

Grant and his team took such great care of me today. I woke up with a dead car and once I got it…read morejumped I called bobs and they told me to bring it right over. They were able to replace parts and service my car in just a few short hours. I'm really grateful for the speedy help they gave me. Officially my new place I'll be going to for future services!

Really respectful and helpful staff. They talked me through everything and my cars running great…read morenow!

We have been taking our cars to Martin's for several years now. We are so glad we found them. They…read moreare kind, honest, responsive and professional. We would not go anywhere else.

They did an oil change and rotated my tires for about $110. They let me know they didn't have…read moreenough info from the manufacturer to repair an issue with the AC I'm having. I had to leave my car in their lot and they were super friendly about it which I appreciated a lot. The team seems friendly, professional, and honest.

My 2013 Jeep was diagnosed and repaired for an honest price, very happy and will use again as the…read moreneeds arise

I got a very reasonable price for the break job I requested for the quote for the job I will be…read morehaving it done for this job for sure

Do not ever take your car there unless you want to waste $200 an hour for them to do nothing and…read morejust tell you what you already know waste of freaking money will never go there again one star

Did a great job trouble shooting my electrical problem on 2006 Cadillac. I thought their charges…read morewere very reasonable.

Called to get a quote for a pressure brake bleed, wich the machine used to do it uses an air…read morecompressor and then hooks up to your brake fluid reservoir and then the machine has a canister on it wich holds new fluid and basically uses the air to push new fluid in and out of the system- hints why its called a pressure brake flush- spoke to jared who said its 100$ - all was perfect until i asked how they do theyre brake flushes and he explained they dint use a machine they just do it by pressing the brake pedal and some one opens the valve on the caliper- ummmm... ok??? Well thats not a brake flush then... thats just a traditional brake bleed - so moral of the story is this location is comitting literal fraud by charging people for a brake flush and then only bleeding the system - explained that ive worked for les schwab and perfection so ik what a full brake flush job requires and consists of - the whole reason for a brake flush is to get extesnsive air out of your system so if ur not flushing it with a pressure like air - its not gonna get all the air entirely out

Best service for 12 years. been taking CARE of two vehicles…read moreof mine Need I say more?