Chance was super helpful, he accommodated my schedule very well and made an appointment for the same day. Service was done on time and in best pro manner. Car drives straight just as promised! Thanks Chance and Crew! Will deff come back here and recommend to friends and Yelpers :) read more

After paying Costco Tires $56 to install and program a new set of TPMS sensors in my 2009 Kia Borregeo, the TPMS warning light was still on. They told me I needed to drive the car for 15 minutes or more at 30mph or more in order to "reset" the TPMS error lights. So, I drove it on the freeway to Coeur d' Alene and back (40 miles each way) and the TPMS warning lights didn't reset. So, after a little research, I downloaded and printed the TPMS reset procedure from Kia, and took it back to Costco Tire. The procedure I downloaded said to scan the TPMS sensors and then connect the scanner to the OBDII port to upload the sensor ID's to the car's computer. The Costco "technician" brought out a scan tool and scanned all 4 of the new TPMS sensors. I looked at tool they were using, which didn't have an OBDII cable to connect it to the car's computer. I asked the "technician" how he was going to upload the new TPMS sensors RFID's to the car's computer and he gave me a blank "deer in the headlights" look. I explained that scanning the RFID's of the new sensors was only the first step in the process, and that in order for the car's computer to recognize the scanned RFID's for the new sensors, he had to somehow upload the scanned RFID's of the new sensors to the car's computer. I asked him how he was going to accomplish that if his scanner couldn't be connected to the car's computer. Again, I got a blank look and he said "I don't know... our scanner works with the brand of TPMS sensors we sell, and we program the sensors before we install them in the tires." FWIW, that answer makes NO sense. The scanner has to connect with the computer in the car SOMEHOW to upload the RFID's of the sensors, or the car's computer ISN'T going to recognize the signals it receives from the new sensors. I tried to explain this concept to the Costco Tire "technician" a couple of different ways, but he just wasn't "getting it". So, at that point I gave up on trying to educate the Costco Tire "technicians" on how TPMS system technology works. I decided it was a waste of time and I left Costco. On my way home I decided to stop by the Tire O Rama on Sprague. When I walked in, I asked Josh, the guy at the counter "Do you have a TPMS scanner that can connect to the OBDII port of my car to upload the scanned RFID's of a new set of TPMS sensors?" His reply was "we sure do". I explained the issue I had with Costco Tire and he said "hang on, let me grab my scanner". After he retrieved the TPMS scan tool, Josh and I walked out to my Borrego, and he scanned all 4 TPMS sensors in under 2 minutes, and then he connected the scan tool to the OBDII port of my car. He pushed a couple of buttons on the scan tool, and within about 3 - 4 minutes he had uploaded the RFID's of the new TPMS sensors to the car's computer and also cleared the TPMS error codes to make the TPMS warning lights go out. I was VERY impressed. Josh obviously understood how a TPMS system works and what it takes to fix TPMS error codes. When I asked Josh "what do I owe you?" he said, "nothing, don't worry about it". What an INCREDIBLE customer service experience! Josh was very professional, knowledgeable, and helpful. Give that young man a raise! I can guarantee you that I will NEVER go back to Costco Tire. From now on Tire O Rama will be my "go to" for tires or tire-related work or repairs! read more

I very confused about my appointment here. I didn't receive a call back and this is disturbing. I don't value this company as much as some people. And I didn't get the services that I requested. Maybe next time I will go to another Tire-Rama. I do value these services, but this particular location could do better didn't receive the services I requested. read more

Took my 2012 Nissan in for an estimate on replacing ignition coil and spark plugs, having already used an OBD2 scanner to ascertain the computer codes. Tire Rama required me to pay $120 for them to plug in their OBD2 scanner to provide an estimate. What choice did I have? This place was referred by a friend. Dealership had already quoted $1k, which seemed ridiculously high for spark plugs and ignition coils. Tire Rama quoted $935. So, we decided to find a less expensive alternative. After driving away, we discovered they cleared the computer code so we really couldn't get another estimate. And, a few miles down the road, the car started to smell of gasoline. So, not only did I pay to find out what I already knew, but also to have them damage the vehicle, too. read more

I went in for a OIL change and rotate tires. What I got was a Synthetic oil change, there was no mention of synthetic, I did not want synthetic! My vehicle only has 16,000 miles. Synthetic is about twice the price but that's not what really irked me, like I said I did not want synthetic! So then on the tire rotation I told Josh I wanted the rear tires moved to the front because they had more tread, he said OK. When I got home and looked at the receipt and saw the synthetic I thought WHY. So at that point I thought I better go take a look at the tires, the ones with the least tread were still on the back! I called to discuss these issues and they said he would be in on Tuesday. I called him this Tuesday morn. and he stated that was the only oil they have in 0W20is synthetic. Why did he not tell me that when I dropped it off? I would of went elsewhere. So then I told him about the tires not rotated the way I asked, he said they were. I said NO because the tires with the least tread were still on the back! And that I knew the wheel that had been on the right rear was now on the left rear, I could tell by a scratch on the wheel. I asked if I could bring it in and show him and he said NO, that he did not want to see it again. Way to run your business, if you want to run it out of business! I've contacted corporate and waiting for a call back. I noticed it says I'm in Calif. WRONG! this was in Spokane, Wa. read more

Yes first person to arrive third in line. Came in for a hex screw lodged in my driver rear tire. Was pulled in onto a rack by 815. You know with all the other competitors around just down the road, Les Schwab, discount tire, etc. I just feel these boys here don't get enough credit. They're quite smooth and have even gotten rims and tires from here. All in all, good people. read more

These guys get the job done every time for a reasonable price. Even if there's a small mistake or miscommunication about something, they get right on it and consistently prove to be reliable. HIGHLY RECOMMEND!!!! read more

I really felt this particular shop has excellent customer service. I was quoted a price for an apparent engine issue. They were thorough in the diagnosis and found the problem at 1300 less than the quote. I was ready to fork out my hard earned $$$ on my truck. Needless to say I'm happy. Thx guys. Honestly is the best way to make me repeat customer! read more

Outstanding customer service. I came in an hour before they closed flustered from getting off work and finding my tire flat. I went to les schwab and they told me they couldn't even get my car in to fix the tire that night. Tire Rama had my car done in 20 minutes. They even put away my spare tire and cleaned my car up just the way it was before. It's like I never even had a flat tire. Thank you so much to the hard working gentleman at this shop!! read more

I would give 10 stars if i could. The service guy Thomas and the counter person Tom were off the charts cool, totally took care of my 2021 Silverado!! It was no easy task either as this is a special lifted 35" tire truck that needed some serious help and they did more than i could have asked for....thanks for everything guys!!! read more

Okay... Come on I get it. Everyone is trying with COVID and all that entails. Hence why we opted to stick with a more local company to have routine truck maintenance done after previous years fiascos with the Dakota. Fast forward, the regional manager made good and we opted stick with tire-rama after getting a new truck. Codes popped A146, easy enough through a Google search. It's the 100k maintenance. Call and make an appointment, which I will own I was late for. So it's not my goal to be a mega Karen, but after walking two miles back to get my truck I find out only the oil and the spark plugs were changed. Even after I explained when dropping it off what needed to be done. No belts replaced, no tires rotated, no rear differential serviced. Was told I could come back and have the rest done another time?! What? Why did you reset all the codes on dash when you did a quarter of the required work? Then made me make an appointment and charged me 60 bucks more than what jiffy lube would have done without an appointment. I was literally going to THROW money at you, since I imagine all those things take time and you didn't even listen or have the techs read the codes on the truck. I was avoiding big chain Honda shops but I guess since it wasn't done correctly this time, I'll have to throw money at them. Deals on tires are still good though, I'll give you that but we can no longer have our vehicles serviced there. Edit: just looked at invoice. WRONG OIL WAS PUT IN TO BOOT. read more

Been taking my car here for tires for years they have a good insurance deal for your tires in case you run over something and get a flat they'll repair it or replace it it's good for me I live on a dirt road and always seem to get nails stuck in my tires. Also they have always been honest with me when I don't need to replace something just yet, they know that's the key to return business because when something does need replaced I'll come to them instead of my dealer who will want to do a bunch of unnecessary junk and charge me hundreds of dollars. This is the only location I got to on Sprague next to the Valley library, I have had awful experience at others and never once a bad experience here in all the times I've been over the years. Thanks guys read more

NO STARS! Worst place for an oil change!!!! Took our Durango here a few months ago and brought it home it was leaking oil turned out they didn't tighten the oil pan plug!! Just took our Toyota RAV4 there because it's convenient to work and then drove to tricities to spend the night on our way to Portland for my sons soccer tournament. Started out this morning and car was making a weird noise and leaking oil. Was able to get it in right away in Kennewick and turns out they had pinched the gasket and we were down to a quart of oil!!These guys are lucky they're not buying me a new engine right now!!!!! read more

This place is awesome! The manager Matt is super friendly and always remembers me. I am always in and out for my oil changes and the prices are reasonable. Plus buy 3 oil changes and your 4th one is free. I bought tires here a year ago and they are still in great shape. They always remind me to rotate them, which helps a lot. They also have complimentary popcorn and coffee in their waiting area. Overall, it's a great place and they are always honest! read more

I went into tire Rama to get my tires balanced and found they had the best service and good prices I found in a tire shop in a long time. they actually go out of their way to be friendly and ensure you return for repeat business. I will definitely refer these people to anybody else I come in contact with. read more

Highly recommend! Consistently excellent service for the last 9 years. This is my go-to place for our whole family's car care. The manager Dan and his crew seriously take care of you, discuss pricing options, and understand time issues. I've only had one time where they had to refer me to the dealer for an issue - much more than a tire store! read more

Came in to get tires, I was expecting a longer wait but they took my wheels and got them on real quick!

my complaint is about the Liberty Lake store. I called for a price to take the wheels & tires off one car and put them on a different one and visa versa. Also had slow leak in one tire and was told its $15 if they repair a leak and $20 for switch ---which was fine. The total charge was $57and change. I asked why and told the tire didn t have hole but the bead was leaking--easy fix and the quote was for ONE car. What did he think I d do with the other car? Deceptive to say the least -- dishonest to say the most. I strongly protested and reminded him about the phone quote. After awhile he relented and charged the quoted price. Needless to say I will NEVER go back. Fitting they bought Altons stores ---NO change in business dishonesty!!! read more

Very fast helpful and polite. Reasonably priced. Nice seating area to wait, and the coffee was yummy! Will be back, I trust their service.

These guys are awesome. I take my vehicles there for all of my maintenance and repairs. They are quick and very professional. Their head mechanic is very Meticulous and does a great job. read more