Planned a bike ride but got a flat--thankfully Chris at Epicenter Cycling in Aptos was amazing! He…read morehelped me change the flat quickly and got me back on the road in no time. Super friendly and efficient. Thanks, Chris!

Great great great! Staff is so delightfully helpful. Ask Danny in the service department about the…read moreL&S service! All your parts will be squeaky clean!

Thank you so much to the crew at SCCS. They researched my warranty to get me the best price on a…read morenew motor. Then on the second ride on the new motor, the rear hubshell gave out while on remote trail. I only had to push my bike uphill, everything else worked and I could coast on the downhill sections. If you know,... a new hubshell is equal to, just get a whole new wheel. The crew know me, I'm a disabled veteran on a fixed income. Mountain biking helps with the PTSD. Anyway, they are getting me the best price they can, and one mechanic will donate his time to complete the repair. They are a great group of people and really look out for us veterans. While my bike is in the shop, they are loaning me a bike to ride with the @veteransmtb (instagram) group of US Veterans on 3/21. THANK YOU SCCS.

Purchased my Specialized Vero February of 2025 & had over 600 miles on it by September of 2025, not…read moretoo many, but a good an out for just riding locally. I had four occasions that my chain would detached while riding, sometimes at night & in the middle of know where, & once during the day which was more doable. However, the fact that it happened time & time again was absolutely ridiculous & flustering beyond belief. Now this is where it gets good for a five star review! Eric was the man & among others who fixed my bike, yet James was the man who was on top of it all! I seriously appreciate his communication, trail & errors with fixing the bike, maxing out each idea to figure out what the heck is going on with my bikes chain. He ended up change my chain to a new one, changed the gears, which both were like butter after they worked on it! LOVED THE NEW DRIVE OF SWITCHING GEARS. He also changed out another mechanism & don't recall the name of it. Nonetheless, my bike rides even better than when I first bought it & cannot thank Eric & James for their work ethic & costing me zero dollars, because of the warranty. Nevermore, I hope Specialized reimburse the business since they had many faults with their products. Not sure the brands they used on my bike, but I am a HAPPY CAMPER now! Thank you all for making it right!

I'm short and I have been looking for an E-bike I can lower the seat down enough to touch the…read moreground. I finally found one at Bicycle Trip and it's even a Peach Beach Cruiser, I love this bike Aaron

My bike needed some adjustment to the air stem and tightening. As i walked in an older gentleman…read morehelped me out. He was super nice and professional. He took my bike back and quickly fixed the air stem and pumped up my tires with full air. When i asked how much i had to pay, he said " dont worry about it. " It was so nice of him that i went ahead and bought couple items. When i looked around at the bikes, it seamed like they only sell high end quality bikes. Good services with quality product is what i like to see. Highly recommend this shop.

Love this place, and love Tony, the proprietor! Great energy and passion for cycling. Highly…read morerecommended for tours, repairs, and hanging out after a long ride.

Top-tier service and top-notch bikes--highly recommend!…read more We rented mountain bikes here for a day of riding, and from start to finish, Tony (the owner) went above and beyond. He shuttled us to the top of the trail and gave us a ton of helpful guidance and insider tips that made our day safer, smoother, and way more fun. The bikes we rented were high quality and super comfortable--full suspension made a big difference on the trails. Helmets were included too, which was a nice plus. If you're looking for a mountain biking adventure in the area, this is the place to go. The gear is solid, and the service is even better.

This is the place to go for a good experience Dig Shane,…read morewith his customer's service, 100% This is and will be my place to go for any repairs for my Cruiser. Thanks Shane your the best Sinia

Excellent bike repair shop. The owner does all the repairs himself and ensures top quality parts…read moreand service on every bike he works on! The shop is moving to 153 s Morrissey Blvd in Santa Cruz ca and will be open by the last week of July 2023, maybe sooner. This new location has free parking, and traffic is much lighter than at prior location! Shane is excited about the new location and eager to get back to working on bikes!

this might be good to know Colon some bike shops will not take any electric bikes such as getting…read moreshot a BS a.k.a. another bike shop. Totally understandable but a center has a slightly better plan and that they will accept bikes that are electric just you have to take the battery out of it before you leave it with them. Too many problems with lithium ion batteries, exploding you know? We live in a very mountain bike, happy town here and one of the places that will fix your bike after you wreck it by bombing down Wilder through postboxes and Engleman's loop is a center cycling. They are often backlogged because people wreck the ride and drop them off here. In my experience as of summer 2025 it was about a 10 day wait to get the bike back but my repairs for damaged brakes was under $100 and that seemed reasonable. We also have a sister store over near Ni Marks, which is another great bicycling area the demonstration Forest.

Pretty simple review. I like to buy parts for my bike repairs from local shops when I'm in the…read moremiddle of a repair. I was recently rebuilding a fork., I needed a service kit. They had it in stock at the same price as the cheapest online. I went in, bought the part that day, I installed it and was happy I didn't need to wait for shipping of the parts. The salesperson was polite and efficient. Thanks

This was the highlight of our visit. The e-bikes were the perfect way to experience the scenery…read morewithout the stress of parking or traffic. The bikes were powerful and we ended up exclusively relying on the electric motor and not biking at all. The guide was professional and concisely explained each of the three vantage points. This is perfect for couples and families.

I signed up for the Carmel by the Sea tour while visiting recently. The confirmation email states…read moreto show up 10 min early. We arrived at 9:50am for a 10am tour. Shop was closed. Guide showed up right at 10. Talked for 1/2 hour on sidewalk. Once on the road, we stopped VERY frequently. No joke. In some instances we would only ride 30-40 feet and then stop. The tour guide was very theatrical and talked way too much. While The views were gorgeous, There needs to be more biking and less talking. I would not recommend this tour as there are many others to choose from.

These are the perfect bikes for our grandchildren ages 11 and 13. We traded in our first bikes…read morewhich we also bought from Jack's and upgraded to our new ones. Quality, value and local. Perfect.

I've been trusting my bikes to Bill's Bike Repair for years. I usually have him do a complete…read moretune-up once a year, which includes adjusting derailers, chains, tire checkups, spoke truing, and complete lubrication. He can also handle any repairs as needed. He offers great customer service as well.

Dave is one of those people who exudes joy and optimism. I've had the pleasure of riding his bus a…read morefew times up to the demo forest. He's always loaded with mountain bike tips (he's won a lot of races). Today he even met me and some other riders at the bottom of the mountain with some beers. Bottom line is, if you like mountain biking, you NEED TO catch a lift on Shuttle Smith to the top of Nicene Marks and enjoy one of the world's best rides.

I was planning for something to do for our vacation in northern California coast. I found out about…read morethe shuttle service and decided to give Dave a call to book for a ride. It was a double birthday celebration for myself and my girlfriend and also our third anniversary so I want to do something that we both love. She loves outdoor, I love mountain biking. Dave picked us up on his new shuttle bus from the bike store. He was very knowledgeable about the area and gave us a guided tour around the town as he driving up to our drop off point. The drive was about an hour long and very scenic. Dave was very friendly and funny. Dave gave us a printed map of the trail and gave us pointers for our ride down back to our car at the bike store. The ride down was gorgeous. It was our first time riding through the Redwood forest and it was magnificent. Unfortunately, one of my pedal broke off about 1 mile into the trail. Uphill was a struggle since I had to walk my bike, but coasting down was so much fun. I will definitely plan another trip to ride the Redwood forest again, this time with more people and hopefully no equipment malfunction

I'm just furious. I bought a $2500 e-bike from them a few months ago, went to change out the…read morepedals, and I find the RH pedal won't come off no matter how long of a wrench I use. Yes, I know it is RH threads, I've been changing pedals since before 1975. They effectively made my bike unrideable.

Since moving to Santa Cruz, Spokesman is my go-to bike shop! Sales and Service are outstanding!read more