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Specialized Experience Center

3.8 (8 reviews)
Open • 10:00 am - 5:00 pm

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Epicenter Cycling - Santa Cruz - Red Trek Slash 8 in the UCSC redwoods

Epicenter Cycling - Santa Cruz

4.3(174 reviews)
1.4 mi
•$$

this might be good to know Colon some bike shops will not take any electric bikes such as getting…read moreshot a BS a.k.a. another bike shop. Totally understandable but a center has a slightly better plan and that they will accept bikes that are electric just you have to take the battery out of it before you leave it with them. Too many problems with lithium ion batteries, exploding you know? We live in a very mountain bike, happy town here and one of the places that will fix your bike after you wreck it by bombing down Wilder through postboxes and Engleman's loop is a center cycling. They are often backlogged because people wreck the ride and drop them off here. In my experience as of summer 2025 it was about a 10 day wait to get the bike back but my repairs for damaged brakes was under $100 and that seemed reasonable. We also have a sister store over near Ni Marks, which is another great bicycling area the demonstration Forest.

Pretty simple review. I like to buy parts for my bike repairs from local shops when I'm in the…read moremiddle of a repair. I was recently rebuilding a fork., I needed a service kit. They had it in stock at the same price as the cheapest online. I went in, bought the part that day, I installed it and was happy I didn't need to wait for shipping of the parts. The salesperson was polite and efficient. Thanks

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Epicenter Cycling - Santa Cruz - Had to take out the lithium battery before they would do any work on my ebike

Had to take out the lithium battery before they would do any work on my ebike

Epicenter Cycling - Santa Cruz - Trek Domane+... what a great bike

Trek Domane+... what a great bike

Epicenter Cycling - Santa Cruz - Beautiful ride

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Beautiful ride

Santa Cruz Cycle Sport

Santa Cruz Cycle Sport

3.9(171 reviews)
3.8 mi
•$$

Thank you so much to the crew at SCCS. They researched my warranty to get me the best price on a…read morenew motor. Then on the second ride on the new motor, the rear hubshell gave out while on remote trail. I only had to push my bike uphill, everything else worked and I could coast on the downhill sections. If you know,... a new hubshell is equal to, just get a whole new wheel. The crew know me, I'm a disabled veteran on a fixed income. Mountain biking helps with the PTSD. Anyway, they are getting me the best price they can, and one mechanic will donate his time to complete the repair. They are a great group of people and really look out for us veterans. While my bike is in the shop, they are loaning me a bike to ride with the @veteransmtb (instagram) group of US Veterans on 3/21. THANK YOU SCCS.

Purchased my Specialized Vero February of 2025 & had over 600 miles on it by September of 2025, not…read moretoo many, but a good an out for just riding locally. I had four occasions that my chain would detached while riding, sometimes at night & in the middle of know where, & once during the day which was more doable. However, the fact that it happened time & time again was absolutely ridiculous & flustering beyond belief. Now this is where it gets good for a five star review! Eric was the man & among others who fixed my bike, yet James was the man who was on top of it all! I seriously appreciate his communication, trail & errors with fixing the bike, maxing out each idea to figure out what the heck is going on with my bikes chain. He ended up change my chain to a new one, changed the gears, which both were like butter after they worked on it! LOVED THE NEW DRIVE OF SWITCHING GEARS. He also changed out another mechanism & don't recall the name of it. Nonetheless, my bike rides even better than when I first bought it & cannot thank Eric & James for their work ethic & costing me zero dollars, because of the warranty. Nevermore, I hope Specialized reimburse the business since they had many faults with their products. Not sure the brands they used on my bike, but I am a HAPPY CAMPER now! Thank you all for making it right!

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Santa Cruz Cycle Sport - Front RockShock suspension.

Front RockShock suspension.

Santa Cruz Cycle Sport - My road bike !

My road bike !

Santa Cruz Cycle Sport

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Specialized Experience Center - bikes - Updated May 2026

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