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Spokesman Bicycles

4.3 (185 reviews)
Closed 11:00 am - 6:00 pm

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Response time

5 hours

Response rate

100%

Services - Spokesman Bicycles

Bike repair and maintenance

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Reviews With Photos

take a close look at the classic Spokesman bibs :-)

I have been riding in Santa Cruz since the early 1990s and the Spokesman crew has taken care of me from day one. I stepped away from cycling for a long time but when I was ready to get back in the saddle - Spokesman took care of me once again. I do not know everyone's names (my apology) but Matt, Robert, Chase, Jason, Craige have been the crew lately who sold me my Robeaux, keeps my gears shifting properly everytime I whack my derailer out of alignment, gives me great advise on nutrition, helmets, and today, I bought the best pair of cycling shoes I have ever owned thanks to Chase's knowledge and listening skills - I LOVE my S-Works Recons. Thanks everyone.

This 2009 Allez Elite needed some adjustments and tuning.
BD G.

Non-stop hip cool and ready to serve. Historic local bicycle business loaded and ready to supply service, sales, and knowledge. The service team took it on and appreciated me as it came in clean, polished, and ready for their Specialized touch of service.

Planet echo bike rack
Alex V.

Service and selection, just all around great customer relations. This place was recommended to me by a co-worker. Great experience from the moment I opened the door. A friendly greeting and a genuine desire to help that was delivered from the second I walked in, to the time the door closed behind me. Came in because the pedals on my bike needed to be replaced, and they were willing to help. I most likely could have done this myself, but I'd rather leave this project to a professional. Exceptional service, all of my questions were answered knowledgeably. Not just by one person but several. While I was there I decided to get a rack for my bike. Truthfully it's a great feeling when you meet people in a business that truly have a love for products they are selling. That is the feeling I got when I came here. So if you're looking for a bike or want it serviced then I suggest going here. I'm glad I gave them my business and I look forward to my next visit - thank you

You can see part of the damage on the front fork.
Anthony B.

Bike selection and service is great, but realized after I took my brand new bike home that they sold me a bike with damage. Front forks had been scraped and there were paint chips missing near the chain stay. You can see part of the damage on the front fork in my picture. This was taken right outside the shop immediately after purchase. There aren't even pedals on the bike, so you know it wasn't from me riding yet.

Specs that I wanted but they said they never keep these ones.

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5 months ago

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2 months ago

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Miles P.

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4 months ago

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9 months ago

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Miles P.

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10 months ago

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Miles P.

Thanks so much David! Glad we could help get you sorted out.

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1 year ago

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Miles P.

Indeed. Thanks Zach!

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8 months ago

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Miles P.

Thanks Rick!

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1 year ago

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Miles P.

Thanks Karen!

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2 years ago

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Miles P.

Thank you!

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2 years ago

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Miles P.

Thanks for the high praise Larry! -Spokesman.

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2 years ago

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Miles P.

Thanks Michael! Happy we could help you out.

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4 years ago

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Miles P.

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1 year ago

Such a wide range of bikes and accessories at reasonable prices. Service is very efficient as well. Highly recommended this shop.

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Miles P.

Thanks so much Ruthann!

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5 years ago

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1 year ago

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Miles P.

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5 years ago

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4 years ago

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1 year ago

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2 years ago

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Miles P.

Thank you for the kind words Michael.

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6 years ago

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4 years ago

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Miles P.

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2 years ago

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Miles P.

Thanks so much George! Hope that you are enjoying the new Epic Evo.

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3 years ago

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Miles P.

Thanks Jennifer!

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2 years ago

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Miles P.

Awesome! Thanks Jim. Glad that we could help you out.

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5 years ago

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2 years ago

Cool little shop. Nice products, I ended up buying a bell. I thought the prices were fair and the environment was chill and self-paced

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Miles P.

Thanks Vincent! Glad you like the vibe of the shop.

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2 years ago

Yes I do! They are wonderful! The younger guys are very tech knowledgeable and helped me get all my apps connected for my new Creo

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Miles P.

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5 years ago

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4 years ago

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Miles P.

Thanks for stopping by Andie. Glad we could get you sorted out! -Miles

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5 years ago

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13 years ago

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Matt P.

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5 years ago

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6 years ago

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5 years ago

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6 years ago

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4 years ago

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Miles P.

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4 years ago

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Miles P.

Thanks Jordan! Hope you enjoy the new bikes.

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7 years ago

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Matt P.

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3 years ago

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4 years ago

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Page 1 of 5

Ask the Community - Spokesman Bicycles

Review Highlights - Spokesman Bicycles

I go an excellent fit from Wade, who took the time to show me a few tricks for adjusting my bike on my own.

Mentioned in 39 reviews

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Thank you so much to the crew at SCCS. They researched my warranty to get me the best price on a…read morenew motor. Then on the second ride on the new motor, the rear hubshell gave out while on remote trail. I only had to push my bike uphill, everything else worked and I could coast on the downhill sections. If you know,... a new hubshell is equal to, just get a whole new wheel. The crew know me, I'm a disabled veteran on a fixed income. Mountain biking helps with the PTSD. Anyway, they are getting me the best price they can, and one mechanic will donate his time to complete the repair. They are a great group of people and really look out for us veterans. While my bike is in the shop, they are loaning me a bike to ride with the @veteransmtb (instagram) group of US Veterans on 3/21. THANK YOU SCCS.

Purchased my Specialized Vero February of 2025 & had over 600 miles on it by September of 2025, not…read moretoo many, but a good an out for just riding locally. I had four occasions that my chain would detached while riding, sometimes at night & in the middle of know where, & once during the day which was more doable. However, the fact that it happened time & time again was absolutely ridiculous & flustering beyond belief. Now this is where it gets good for a five star review! Eric was the man & among others who fixed my bike, yet James was the man who was on top of it all! I seriously appreciate his communication, trail & errors with fixing the bike, maxing out each idea to figure out what the heck is going on with my bikes chain. He ended up change my chain to a new one, changed the gears, which both were like butter after they worked on it! LOVED THE NEW DRIVE OF SWITCHING GEARS. He also changed out another mechanism & don't recall the name of it. Nonetheless, my bike rides even better than when I first bought it & cannot thank Eric & James for their work ethic & costing me zero dollars, because of the warranty. Nevermore, I hope Specialized reimburse the business since they had many faults with their products. Not sure the brands they used on my bike, but I am a HAPPY CAMPER now! Thank you all for making it right!

Spokesman Bicycles - bikes - Updated May 2026

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