Such awesome service! Went in today, 30 minutes before closing, because the brakes had gone out on…read moremy E-bike & I was going to drop it off for repairs. Adam looked at it, immediately assessed the problem, fixed it on the spot in a few minutes, and didn't even charge me anything! When does THAT happen?!?

Kind of hit and miss bike shop. I've used them for service a few times over the years and it really…read moredepends on who works on your bike. Sometimes they'll take days to complete a small job and other times it'll be ready shortly. Pricing is high and overall work performance can be questionable.

Always a great experience dealing with Tony! Occasionally I'll run into an issue with my Santa Cruz…read more5010 so I'll drop it off at Cyclepath. He's very experienced and knowledgeable and gets the job done in a timely manner for a good price. looking forward to doing business in the future!

Top-tier service and top-notch bikes--highly recommend!…read more We rented mountain bikes here for a day of riding, and from start to finish, Tony (the owner) went above and beyond. He shuttled us to the top of the trail and gave us a ton of helpful guidance and insider tips that made our day safer, smoother, and way more fun. The bikes we rented were high quality and super comfortable--full suspension made a big difference on the trails. Helmets were included too, which was a nice plus. If you're looking for a mountain biking adventure in the area, this is the place to go. The gear is solid, and the service is even better.

Absolutely worth the drive over the hill! ‍…read more Driving to Bicycle Trip in Santa Cruz was 100% worth it! After a terrible experience buying my first e-bike at a shop in Santa Clara, walking into Bicycle Trip was such a breath of fresh air. From the moment we arrived, the staff was friendly, welcoming, attentive, and incredibly knowledgeable. They helped us find the perfect e-bike and an electric bike rack , and we felt supported every step of the way. We were so impressed that we even came back to purchase a lock because we completely trusted their recommendations. Their customer rewards points program is another huge bonus--it's a fantastic way to save money! If you're looking for exceptional customer service, honest advice, and a team that genuinely cares about their customers, I can't recommend Bicycle Trip in Santa Cruz enough! We'll definitely be back!

Hi Aaron, thank you for reaching out personally and for acknowledging what happened. I appreciate…read morethe apology and your offer to make things right. Unfortunately, because I needed my bike and had already waited for my scheduled appointment, I had to take it to another bike shop the same day I picked it up from your shop. They were able to take it in right away, complete what I needed, and get me back on the road. My disappointment really wasn't about the software update itself--it was about making an appointment, dropping my bike off as scheduled, and then finding out two days later that it hadn't even been looked at. I had made the appointment specifically so this wouldn't happen. I do appreciate you taking the time to respond and acknowledge the mistake. I hope this experience helps prevent something similar from happening to another customer. I value good customer service, and unfortunately, this experience fell short of that. Thank you again for reaching out.

Shane is awesome! I highly recommend bringing your bike to him for whatever you need done. I…read morebrought in my newly purchased ebike and he tuned it up and put on brand new fat tires for me. Great quality work and doesn't rip you off. Thanks Shane!!

I just got my bike repaired and tuned up after it had sat in an outdoor shed for over 3 years…read more Shane is genuinely kind and obviously loves what he does. He brought my bike back to life and I think his pricing is more than reasonable, if not low considering the quality of his work.

My classic Schwinn beach cruiser needed some love after spending a couple of years in the garage…read more Called around, and this place was open on a Monday and offered to do an inspection same day. When I arrived, they helped me unload my bike, which required some tetris-ing to get out the backseat of my compact SUV. Was a bit intimidated when I walked in, since most of the bikes were higher end mountain bikes, or e-bikes. However, Jake at the service desk, was extremely professional, likeable, and treated my old girl like she was just as important as the other bikes in the shop. They even helped me load the bike back into my car. Highly recommend them for their excellent customer service, reasonable prices, and product knowledge. Will definitely be back!

I met Cycle Sport bike builder, Nate Escoto, in the lot after a ride, and he told tell me all about…read morethe Specialized Turbo Levo Gen4 . He even invited me on a demo ride with him so that I could try the bike for myself the following weekend. Nate let me ride his personal bike, a gen4 Levo, and it was amazing. Nate knows the bike in epic detail and I'm pretty sold on the Specialized Turbo Levo Gen4 eMTB. Nate is fast and I chased him down some rad trails. If you ever need gear or trail suggestions, make sure to see the crew at Santa Cruz Cycle Sport.

We have used their bikes twice now and both times have been amazing!! They are so patient, thorough…read moreand kind. We get cargo bikes to hold our kids in the back of the bikes and there is never any issues, they are well kept and in good order. I recommend this place to everyone!

E-bikes were great and very easy to use. Nice service and accommodating - they allowed us to switch…read morefrom a tandem to two separate bikes in the morning since the tandem was not working out well for us. These bikes were perfect to do the 17 mile drive. It was really fun and scenic.

Adam was amazing and helped me with my daughter's e-bike breaks. He was so helpful and polite.read more

this might be good to know Colon some bike shops will not take any electric bikes such as getting…read moreshot a BS a.k.a. another bike shop. Totally understandable but a center has a slightly better plan and that they will accept bikes that are electric just you have to take the battery out of it before you leave it with them. Too many problems with lithium ion batteries, exploding you know? We live in a very mountain bike, happy town here and one of the places that will fix your bike after you wreck it by bombing down Wilder through postboxes and Engleman's loop is a center cycling. They are often backlogged because people wreck the ride and drop them off here. In my experience as of summer 2025 it was about a 10 day wait to get the bike back but my repairs for damaged brakes was under $100 and that seemed reasonable. We also have a sister store over near Ni Marks, which is another great bicycling area the demonstration Forest.

MiBike is the best!! I was in Santa Cruz for the summer and needed a way to get around town/to…read morecampus for an internship and it was so nice to have a bike just for the summer. The bike comes with a lock and AJ is super helpful if anything happens. I got a flat tire over the weekend and he fixed it up the next day. This is a perfect deal for students who need a bike temporarily because of the monthly subscription setup! Highly recommend!

Holy moly I'm so glad I found mibike!! Such an amazing deal to have a brand new bike that I can…read moreessentially call my own. Not only that, but if there is ever any issue or tune-up needed, AJ is able to come fix it, most of the time within 24 hours! Can't tell you how happy I am to have such a reliable source of transportation in this beautifully bike-able beach town!

We love Art and Limo Bus 831! Art is one patient man. I wanted to find something for my sister's…read morebirthday including a stripper Art spent a ridiculous amount of his time trying to make it all come together, which it did, oh what a night. From the minute the bus picked us up until Art dropped us off it was non stop fun, I've decided I need my own party bus, it was so fun.. Art took us bar hopping all over Santa Cruz, door to door with no waiting, was incredibly patient with a bus full of loud buzzed women and was a true professional. Art is a gem. The bus clean, great sound system, awesome lights and Art. Highly recommend, don't hesitate to book.

Exceptional Service…read more From start to finish, this limousine experience was nothing short of perfect. The vehicle arrived on time, spotless, and incredibly luxurious. Our chauffeur was professional, courteous, and made us feel like VIPs the entire time. The ride was smooth, and every detail--from the chilled refreshments to the comfortable seating--was thoughtfully handled. I highly recommend this service to anyone looking to add a touch of class and reliability to their special occasion. Will definitely be booking again! Thank you Art!