Not worth even 1 star. Been a loyal spectrum customer until you cancel their service. Their…read morerepresentative wants to sell you a new service at the same time they "criticize " the new service you are switching to instead of Spectrum. No where in their literature do they warn you to cancel before the billing cycle but they want to charge you for another month of service when your service has already been cancelled. No wonder their reviews are poor and customers are leaving Spectrum in droves. See other reviews for this business. When profits are the only priority, nothing can be improved.

Prompt and friendly service. Came here to pick up my internet equipment for a new service…read moreinstallation. I was in and out quickly, and the equipment works great! The attendant who helped me was courteous and professional.

Hale is the benchmark when it comes to service and communication. I had a main breaker fail on my…read morewater well service. Chelsea arranged for Eric & Shawn to be here same day. They assessed the problem and came back the following morning to complete the repair. I appreciate contractors and office staff that do exactly what they say they're going to do. Thank you!

Installed 220-volt dryer outlet with 30amp breaker for washing station. Did a great job with…read morepermits pulled, signed off on.

Mike answered an emergency call and was at my door in 30 minutes. He is very knowledgeable and…read morequick with the repair. Thanks Mike!

Mike and Aaron are just about the hardest working team I've ever had the pleasure to work with…read more Communication and follow through were excellent with high quality work. It's rare to come across a company like this these days. I look forward to working with them again and highly recommend In Light Electric!

Service down since 2:30 AM. No notice, no update. Just bad service. Not good business…read more Update: now 12 hours without WiFi we are paying for. No update from them though.

The initial service installation was fine. After about a week, the Internet stopped working. The…read morefrontier representative blamed my private router and said it would cost me $150 for a technician to come out. I declined their service and signed up with Spectrum. My router works fine with Spectrum.. I tried for two months to cancel my service with frontier. First of all, they try to keep you with their service by offering you all kinds of great deals. I was not interested in any of their discounted deals for Internet that only intermittently worked. They make it extremely difficult to cancel their service, they insist that I give them a pin number to cancel. The frontier representative said that I would receive the pin number in the mail within seven days.. the seven days came and went. I called again then they said oh it was 7 to 10 business days. I waited a full two weeks then called again and said I had not received my pin number. Then they said they would mail it out again and it would only take three days. Well those three days came and went and I called again after five days. This time they promised they really really would send a pin number and they finally did send it. I was on vacation so I didn't open my mail till I got back. I called today to give them my pin number and they said that the pin number had expired. I explained to them that the letter was dated August 6 and that I had been out of town and I just open my mail today. The response was well you waited 21 days to contact us. At that time I lost my cool and I guess the rules changed because they were able to cancel my service right then and there. The frontier representative told me that they were doing me a great service by not charging me $100 cancellation fee and I didn't even have to return my equipment. I responded that it was brand new equipment and that it's a shame that they don't want it back and they should lower their prices and stop wasting their equipment.

Let me first apologize for stupidly remaining a customer of DIRECTV since 2019 & paying their…read moreHORRIFIC monthly bill for a whole lot of NOTHING.....as my husband watches only TCM & none of their other offered garbage. And second, for being so STUPID for having the account set for auto pay! Stupid aside, I put this account into "vacation mode" on 6/24/25 w/direction from the DIRECTV rep to"Call back when I want to resume service". So, without a call from me, DIRECTV resumed my service 3/21/26 then sent me a bill for $309.83 eating into a credit of $118.82 that set on their books for their use for 9mos leaving a bill of $191.01 that they charged to my Visa unknown to me on 4/27. I discovered this disaster today 5/5 and sat on the phone w/3 Directv reps for 2 hrs trying to reason with them that their rep left it very open ended with... "Call us when you want to resume" but that they aren't willing to honor that rep's arrangement. And the kicker is.....their equipment doesn't even work! My husband tried it and it's DEAD IN THE WATER! So, even if we had wanted to resume service, there isn't a way to do so with their non-working equipment. I am LIVID! DIRECTV STOLE OUR $118.82 CREDIT BALANCE! PLUS REINSTATED UNWANTED/UNASKED FOR SERVICE AT $165.+/mo! PLUS TELLING ME THAT THEY "SENT A LETTER OR EMAIL (though which they don't know) STATING THEY WERE RESUMING SERVICE". No, they did NOT! PLUS LEFT US WITH NON-WORKING JUNK TELLING ME IT IS "MY PROBLEM TO GET RID OF IN WHATEVER WAY I SEE FIT......SMASHING IT WITH A SLEDGE HAMMER IF I CHOOSE TO DO SO" per JOY -supervisor. WHAT A TERRIBLE OVER-PRICED COMPANY THAT ALLOWS THEIR PEOPLE TO MISREPRESENT AND TELL LIES! The "funny" thing to me is....had I called up and asked for "CUSTOMER RETENTION DEPT" under the guise of wishing to continue service for a monthly cost reduction, they would've happily done that yet JOY a supervisor claimed she had "no power to reduce or waive that unanticipated charge". Such FALSEHOOD! So, what I get out of doing business with DIRECTV is a whole lot of Nothing but FRUSTRATION! What DIRECTV gets is my frustration put in print for all would-be or present DIRECTV customers to reflect upon because you, too may find yourself at the short end of their pointed stick! Please BEWARE OF DIRECTV! They are probably the worst company I have encountered in a long time! I ONLY WISH I COULD LEAVE A NEGATIVE STAR RATING FOR THEM AS ONE IS WAAAAAAY TOO GOOD!

Spent 20 minutes on phone trying to get to a service person; was placed on a phone loop that always…read moretook me back to start of phone connection. Frustrating. This site sucks. Best to search on Google for valid DirecTV phone number. ThisYelp site is not useful. No value.

After an unpleasant experience with another carrier, I decided to try our local T-Mobile store…read more From the moment we walked in, everyone was kind and helpful. They took the time to explain all our options and guided us through the process of settling our debt with our old carrier while helping us get top-of-the-line phones. The staff even stayed late to ensure we were completely satisfied with our experience. While I was there, I noticed they were giving out umbrellas. I asked if we could have one, as my daughter had been wanting one. Instead of just one, they generously gave me four, one for each of us, and mentioned it was part of T-Mobile Tuesdays. A week later, while getting coffee next door, I stopped by the store to compliment the manager on the great impression his employees left on us. I also shared how useful the umbrellas had been, especially since the weather turned stormy that week. I told him I had given one to a student at the school who was drenched from the rain and had a long walk home. The manager thought for a moment and then asked me to wait. Shortly after, he returned with a giant pink bag containing over 40 umbrellas and said, "Do you think you could find other kids who need these?" The next day, my son and I distributed 43 umbrellas to kids on our campus. There were pink umbrellas, dry bodies, and smiles everywhere. Thank you, T-Mobile! *I hope you enjoy the picture. I made it in memory of this great day.

My husband was having difficulty recovering his emails and text messages on his iPhone 16…read more Christien was extremely helpful and showed a deep concern over the issue. He went on to completely remedy the problem explaining what caused it and how he fixed it. Great customer service!!!!

Raul made a service call to my home, he called in advance, understood the issues quickly, and made…read morea successful update to my system I was very happy

This is my follow up to Desert Alarm dropping the ball with us. Desert Alarm had one of there…read moreplumbers call us to fix our Moen water valve shut off device. Jose wasn't licensed, bonded or insured. He was an illegal Mexican that didn't even have a checking account. He wanted us to Zelle him half deposit to buy the materials. Only catch was we had to wire the money to his sisters account. All this raised a RED FLAG with us especially when he wanted $750 to take care of the problem. We ended up calling a licensed plumber that only charged us $500 and was able to take care of the problem on the spot and only took him 20 minutes. What kind of shady company is Desert Alarm??!! Using unlicensed people is not cool at all! We have everything in writing and voice mail from Jose We are regretting ever calling Desert Alarm!!!!!!!!!!!