I was a Spectrum customer for over 4 years in Yucca Valley, always paid on time. I signed up at a…read morephysical store location in 2021 (yes, it still exists, despite what their reps say). Within the first 6 months, I had a technical issue and Spectrum sent a technician to my home. He took the company modem with him--and never documented the return. I bought my own modem from Amazon and kept using Spectrum's service without issue until I canceled in 2025. At no point did anyone tell me I needed to "register" my personal modem, nor was there any interruption in service. I assumed everything was handled--until I got a postcard years later saying I owed them for "unreturned equipment." I've now spoken with multiple reps over the two years, explaining this exact situation, and yet there are no notes in their system. No record of the technician visit. No record of the prior calls. Their internal disorganization has now become my burden--and that's unacceptable. Today, in sheer frustration, I yelled at two reps, not because I'm "that customer," but because Spectrum has consistently failed to document, inform, and resolve their own errors. Spectrum, your systems are broken. You blame your customers for your staff's lack of documentation. You offer no resolution for people who've paid their bills for years--just stress and unjust threats. I paid thousands of dollars for service and now they're blaming me for their incompetence by charging me for equipment that their technician took. They won't remove this bogus $59 equipment fee, are going to charge my credit card, and won't acknowledge any of their mistakes. Pathetic and greedy company. Get service from anyone else.

We have a house in Yucca Valley but went to a spectrum store outside of this area to change our…read moreservice plan. After a 2-hour wait, they changed the plan but added new equipment we didn't need and began charging us for it. We didn't realize this until we were told to come pick up the equipment a week or so later. Fast forward to Yucca Valley where we went in to try to get things sorted and return the equipment. Deja was the lady we spoke to and she was supported by manager Elesha, who came to double check a charge. 10 minutes later we walked out with everything sorted. Night and day difference between the quality of service in Yucca Valley and the Spectrum store we went to in Orange County.

Austin set up our Starlink system. He knew exactly what he was doing. Austin was prompt…read moreprofessional and tidy. He went above and beyond with the wiring. Probably the cleanest job ever. He secured all wires in a way that I couldn't tell what was there before. Not only did he crush the install, he waited the loading time Starlink recommended before he was done. In other words, start to finish, he crushed it!

I've become a huge fan of Yelp service requests because they're quick, easy, and they help connect…read moreyou with awesome service providers like Austin and Trinity Security. In a matter of minutes of sending my request, I had received multiple quotes for a Starlink satellite installation. Austin gave me the best quote and was the most flexible with scheduling. On the day of the job, he showed up, carefully talked me through the process and perfect placement of my satellite - and before I knew it I had Lightning fast Wifi in the remote desert of Yucca Valley. I won't hesitate to use Trinity Security again.

Jolt has consistently been one of the best companies I've hired in the area. They are…read moreprofessional, communicative, honest and efficient. I've hired the to do numerous jobs over the years and they always get the job done perfectly.

I was in a tight spot with my escrow closing in a few days and a requirement being getting the…read moreceiling fan a friend installed to work. I found Jolt online and called speaking to Amanda explaining my issue and much to my relief she managed to add me to the next days appointments. right on time Jacob showed up with a great attitude not one of those "i'm doing you a favor" ones. he diagnosed that my friend had ruined the antenna on my existing fan. I bought a new one at the big box and it was promptly installed....my house closed. THANKS so much to Amanda and Jacob! fair price also.

Jim came out pretty fast and surveyed the job we told him what we needed - to run a new line to the…read morespa. I had a mural I didn't want the lines running across and Jim buried them. He gave us a great price and did really good work. I would call them again for electric work. Trustworthy company.

I made an appointment with this guy a week in advance. He didn't come. I called three times to see…read morewhat was going on, texted. No reply. Obviously, I cannot recommend someone who won't show up or even call to explain what's going on. Disgusted.

Over the past four years we've used AHC Alarms for our security system needs with three different…read moreproperties. Carlos and team have always been thoughtful and patient during the consulting/planning phase, efficient and detail oriented during installation -- and quick to respond the few times maintenance has been required. With our most recent project, a conversion toward AHC's in-house security monitoring services, Lorena, the super-friendly and knowledgeable service manager, fielded questions, provided quotes, scheduled installation, and addressed follow-up requests quickly and flawlessly. Victor, a true pro who's worked on other projects for us, managed the installation and setup process -- once again delivering exceptional and timely service! It's without hesitation that I highly recommend AHC Alarms.

Thank you so much AHC Alarms! I was in dire need of a local home security and monitoring team to…read moreinstall top notch equipment and monitor my home. The staff at AHC has made me feel that I have a trusted company monitoring my home internally and externally. Installation was almost immediate. Response time/attention to detail with AHC is extremely timely and coupled with authorities is beyond what I could ask for. Restful sleep has been sleep long overdue. I can now feel secure knowing that there is local monitoring and patrol on my side. A very big shout out and thank you to Lorena and Travis! Lorena is not only sincere, but she made me feel that my safety was her number one concern! Travis was also extremely professional, kind and made me feel that I made the right choice. If you are looking for a local, family oriented business with customer safety and superior monitoring/security then AHC is your company!!! Thank you again to everyone at AHC Alarm.

I am pleased to give this experience with Ron of Chandler Electrical. I would like to say I am so…read morethankful that he was the first person I called I knew from the very start when talking with him I wasn't going to even call another company. He was so nice and very knowledgeable about everything ! Ron answered all my questions he wasn't in a hurry he explained everything and made me feel very confident in what we were needing it was a pretty big job replacing a Panel on the SCE pole snd putting a EV charger on our pole we needed that EV charger really fast he was able to get that in asap he took care of all the permits and kept in touch with us on how everything was coming along it takes a little bit to do this job with the County and SCE to all come together just right Ron quoted us a price and it was just what he quoted his price was more then fair because of pressure from my dad I went ahead and got another quote I was never going to use other company but just needed a quote to give my dad Ron's price was way lower then the other company I was so happy to call my dad and give him this information I just knew I had the right person for the job ! but what really made me happy was the how nice he was and he was professional but so kind to me made me feel so comfortable that was everything to me I would recommend to my family and friends he is the best we more electric work for him coming up appreciate his great work he is so experienced takes his time to do it right thank you Ron

AMAZING service! Ron is fantastic! We set up a time to meet and he showed up! He was easy to work…read morewith and gave us exactly what we needed done. His prices were great and the quality of his work was excellent! I definitely recommend Ron for any electrical need!