Hi-Desert Air handles all of our seasonal tune-ups, including both our HVAC system and our swamp cooler (evaporative cooler). They replace our pads and calibrate the swamp cooler every year and are clean, efficient, easy to work with. Brandy always does a great job setting us up at a time that is convenient and solves any minor problem immediately. They even winterize the swamp system and reboot it come spring with fresh filters--no fuss, no mess. Three trucks showed up one afternoon, got everything done before lunch, and left with no traces behind . If only every contractor could be that efficient! A few years back they replaced our entire HVAC system and our electric bills dropped by almost 40%, and the system has never given us a moment of trouble. They didn't stop at the unit--they replaced our old ductwork with a high-efficiency ducting system. The airflow is reprioritized (they explained that's why some rooms were always hot and some were always cold), and the temperature throughout the house is noticeably more even. Great design, skilled installation. There prices are always competitive and they were will to work with us to get the most out of the limited budget that we had. read more

Add me to the list of happy campers who called hi-desert Air. The furnace went out Friday morning and I called them Friday afternoon. They were able to get to the house on Monday morning right on time and ready to go. The repair was done quickly and correctly. He showed me the broken part that he removed and charged me less than I expected - frankly. (Google estimated my repair between $250 and $350 and high desert was shy of $200). I'm happy to recommend this business. read more

They are a great local company. We use them every year. Just had a new upgraded swamper put in. They were on time, had 3 trucks here at one point, and finished by noon. No mess left and no problems. read more

The staff in office was great,and the guys that came out and put a new swamp cooler and a heat pump, air conditioner unit on the roof. The guys were very nice. The units work great. Price was great. read more

I am so grateful for Hi Desert! My central heat was refusing to blow warm air. And my system is super archaic, but David and Kyle made it look effortless. Their professionalism is off the charts and their customer service skills are impeccable. I highly recommend this company, and especially the two technicians that they sent. (to be honest, I requested them. That's how much I appreciate all that they do!) read more

Hi-Desert Air was a pleasure to work with. I had a mini-split system installed. Lance was very informative and provided options for me. The office team was so helpful in scheduling an installation date. Kory and Vincent installed the system. They were so respectful of the property and worked really well as a team. I was really impressed with their professionalism and quality of work. Very much appreciated! read more

Yeah! I have heat again! Thank you for fitting us into your busy schedule. You get great costumer service from the beginning to end. This is my to-go business for all my heating and air needs. I have more jobs to be done so I will keep updates as we go along. Thank y'all read more

I was happy with Hi Desert Air initially. Since installation of two split units/one condenser I have had numerous issues & other subcontractors highlight errors in the installation. Insulation used on buried lines wasn't rate for burial - they quickly rotted away both underground and where exposed to YV from the ground to the condenser. The units have always functioned weirdly: two heads inside and one that wouldn't work without the other turned on. After a service visit I was told there was nothing wrong. A different split installer found the error: the communication cables had been installed backwards so one was reliant on the other, but not the other way around. Problem solved + cost me $100. Additionally, I'd had Hi Desert Air service the units for cleaning annually - at $50 per. When I called to have them done last year I was told the cleaning would be $200 per. I've been working with Quality Air to pick up where these guys haven't been able to. Their service techs have more valuable mechanical experience & resolve my issues within an hour. read more

I needed my swamp cooler repaired. Contacted them and they had someone come out that day. The guy that came out I can't remember his name (sorry) but he was very helpful and knowledgeable. He does most of the swamp cooler repair in the area. He fixed it no problem and for a good price. read more

Thank you Lance and your crew for a wonderful install experience. Your well organized and professional crew got the job done in record time and all the i's were dotted all the t's were crossed. Very good looking and performing job! read more

The team at Hi Desert Air were great to work with. They installed five Mitsubishi mini-splits in our new build. Donnie, Aaron and team did all the rough and finish work. Kari and Brandi in the office were great with scheduling everything. Total pros. read more

Reliable, fair, friendly, responsive. I've been working with them as a homeowner and property owner for several years, and they have never disappointed. Very easy to work with, and great results. I don't hesitate to give them my highest recommendation. read more

This company is phenomenal and as old school as it gets! They came over exactly on time, fixed everything, super polite, and reasonable pricing. Do yourself a favor and use this local company that's been servicing this area for a very long time. read more

Hi-Desert Air installed a mini-split in my woodworking shop cuz the portable AC unit I was using just wasn't cutting it on these hot summer days. Cory and Vincent did a great job and got it done quickly. It's working now and keeping my shop nice and cool! read more

Hi-Desert Air - Heating & Air Conditioning/HVAC Near Me - Yucca Valley, California

Want to add that I bought a property that needed an old gas heater and swamp cooler removed and replaced with an air conditioner / furnace unit. Had Hi-Desert Air do the job and they did a great job. I was amazed how well the crew worked together and made the job look so simple. read more

This company is by far the best heating and A/C company i have ever dealt with and it isn't even close.. they run and honest business and provide excellent service.. their staff that came to our house in Palm Desert were very clean and extremely well mannered also very knowledgeable.. They replaced two 3 ton units with extreme care and cleanliness. they are very cost competitive and did a followup to make sure all was working correctly.. i can't recommend them enough.. i have dealt with 5 different A/C companies since moving to the desert in 2017 and Hi-Desert Air was by far the best... thank you Kari and Lance for providing us with excellent service.. read more

Our electricity went out in full heat mode that caused our furnace to stop working. I took off the front panel off and saw blinking green light. Blinking 4 times is a limit switch open. James showed up from Hi-desert air and pushed a reset button and WOW! It works. Showed me the reset switch and was charged $49.99 Thank you Hi desert air, I will use you again for any heating and air conditioning problems.... read more

Totally warned me about supply chain problem, which I expected any way. I'm at a distance from the property, it's a rental. They took care of an issue that the prior owner ( r.i.p.) didn't. The tenants are happy. The provider came on time, contacted everyone in a timely fashion read more

Great customer service. Fixed my heater and AC unit and now I call them for regular service to keep it in tip-top running condition. Fair prices and they work hard to set up appointments when you can be best available. Hi-Desert Air is my "go-to" HVAC company! read more

Great company and customer service!! Brandy and the office staff are wonderful and always a pleasure to talk with. They service our evaporative cooling system and we recently had them install a new HVAC and Heating system. Kory, Vincent, Aaron and Dave did an incredible job and cleanup on the install, and they were so friendly and accommodating. Their service and pricing are unmatched in the High Desert area I would highly recommend them to anyone needing service or a new heating or HVAC system. read more

I had a great experience with my full install of HVAC, Donnie, Aaron, Julius, Kory, and Vincent were on site. I could tell they took alot of care in doing the job correctly and after my first 105 degree weekend everything was nice and chilly in the house! Thanks Hi Desert Air team!! read more

I've been using Hi-Desert Air for the past 5+ years and they are reliable, affordable and take care of their customers. Kari, Brandi, Donnie and the rest of their team are the best in the high desert. Definitely call them for all your HVAC needs. read more

Hi-Desert was comparable in price to other bids I got but I went with them because of their responsiveness and customer service. Their tech was by far the most knowledgable when sorting my messy AC situation. They actually return calls and emails (A SHOCK around here). AND their office staff was friendly and proactive in communication. If I have an AC issue again, I am definitely going with them. read more

Upgrading the HVAC at my rental in Pioneertown was a pleasure working with Hi-Desert. They are in heavy demand so don't expect an early appointment. The work was expertly done by a seasoned crew and some unexpected complications were handled well. read more

We purchased a split air system, Donnie and team were extremely professional, explained everything they were going to do in and around the house when installing. They did a beautiful job! The office staff were also excellent! The system itself is incredible! Thank you Hi-Desert Air! read more

They were great from making the appointment to the end of the job. Quick work and did mot try to sell me into any other things that were not needed. Thumbs up to Hi-Desert Air. read more

We purchased a new roof swamp cooler 4 years ago. We just had our kitchen ceiling fall onto the floor in a 4 foot circumference. After removing the wet installation the hole that Hi Desert Air used to run the cords had not been finished off therefore acting like a big funnel for the water. Prior to this, we had been doing small roof repairs for water damage in other parts of the ceiling which would have been caused by this shoddy work. We will never use Hi Desert Air again. There was never the equivalent of a journeyman on the job and this is an expensive repair. They installed our original swamp cooler along with vents 10 years prior but seemed to have gone downhill. We do not recommend! read more

These people are amazing, They have been super helpful in getting a new HVAC system installed in the heat of summer within two weeks of asking for it , and this is when other HVAC companies in town weren't even returning phone calls, or giving me two months lead time before they could do an install. But most impressively, I had a swamp cooler leak that was even coming through my roof, and I called them 5 minutes before 5pm closing on a day they were short staffed and there next service opening wasnt for five days, but they asked if I have a normal ac unit as backup, and when i told them how I only have a swamp cooler, they sent someone out to fix it afterhours and he was great and found the cause of the problem immediately. Thanks Hi-Desert Air! read more

We had used Hi-Desert Air for several years, first at our business, then at our home and were generally satisfied. But then their quality of service went downhill. On a call-back to fix something they failed at the first time, the repair tech impressed upon me that the next time they came out they would charge the regular service call rate. I said I understood. However, when the tech was finishing up he turned his back on me, putting his body between me and the copper tube he was working on so I could not see what he was doing. It was after he left that I saw what he did. He sabotaged my unit by crimping the copper tube that delivers the water to the swamp cooler. (see photos) Had I not inspected it myself, and had I turned on the unit, no water would have been delivered to the unit and the pump could have burned out. Needless to say, I did not call them back to "fix" it again. No, I would not recommend them. read more

Unfortunately, I didn't have a great a experience with Hi Desert Air like the other reviewers that have used this company. First off, it is very difficult to contact someone to schedule an appointment. I sent them messages via Yelp and left voicemails. Their response time usually take 2 to 3 days. When you finally get to talk to a representative and schedule an appointment, they don't actually book your appointment and you end up waiting around for hours at home to find out no one is coming. This is exactly what happened to me. I spoke with a lady over the phone and she told me someone can come and check out my ac unit a week from today so I told her that will be fine. Come a week later, I was waiting around from 8 to 11am (the time window they told me someone would show up) until I called them (after multiple attempts) around 1050am only to find they never scheduled my appointment. I was very upset at this point since I came from out of town early that morning just to make sure I was home before 8am. They ended up having someone come over around 1145am. This gentleman was very nice. He assessed the thermostat and attempted to fix the ac unit's motor without success. He then told me I would have to buy a new compressor which costs around 1,200 to 2,000 but highly recommends a brand new unit which he estimated 6,000 to 8,000. He then added a disclaimer that he doesn't get paid off commission. I told him I would have to get back with a final decision. Well, I decided to get a second opinion from another company by which was very responsive. They came the following day and was able to fix my ac unit. It turns out it was the capacitor kick start that needed to be replaced. This saved me lots of $$$$$$$$ and I am now a very happy person staying cool in my home. If you would like the name of the other company I used please let me know. They could save you a lot of money and time. And your ac unit could be fixed before the summer heat. read more

Refreshing! And I don't mean just the swamp coolers! These guys take the time to go over options and explain the process. They were on time, on budget, and a joy to deal with. Yucca Valley needs more companies like this! read more

Absolutely the most amazing people ever. A husband and wife team and they work hard to make you a happy customer. I was with G & K Propane, they are the absolute worst people to work with. I was on a contract with them and due to a leak (you could smell it all over the yard), I ran out of propane 2 days after my payment. They would not bring me propane until my contract ran out??? They left me almost two weeks without propane, no stove and no hot water. I had to use electric skillets to heat my water and I am 76 years old. I called High Desert Air, they came right out, set up a new tank, gave me a payment plan, they are the sweetest hard working couple ever. I love them and can't say enough good things about them!! Never waste a minute with G & K Propane, go directly to High Desert Air, you will love them. They are getting a ton of G & K's customers. They are AWESOME!!!!! read more

Thank you Hi-Desrt Air for servicing our Swamp Cooler semi annually for its winterization & opening it up & getting it running for the summer! They are very efficient on site & friendly on the phone. They have been very accommodating to my schedule when I call for service. Highly recommend this company! read more

Thank you for the great job!! We had new duct work put in and had our air conditioner serviced. I was very impressed with not only the great work they did, but they were all so polite and respectful. That in itself means the world the my husband and I. The work was done in a timely manner and I would highly recommend this company. read more

My Husband and I had new mini splits put in last month. I just wanted to thank this company they are amazing, friendly and professional. I will recommend them for sure. Thank You guys David and Denise read more

Bought a swamp cooler (2/20) from Hi-Desert and the installation went fine. Had to have them come back for a minor adjustment to reduce rattling noise. Called them to winterize the cooler. Was told they put cover on unit, drained the unit, and shut off the water supply. We were told all we had to do to use the unit was to remove cover, reconnect water supply, and it would fill when turned on. Discovered they had disconnected all internal electrical, removed the motor belt, removed plug and drain hose, and broke the float cover but left us the pieces. They left a mess on our roof. They didn't shut off the circuit breaker to the unit. When we called to complain about all the disconnects, was told that is the way they have winterized for 33 years. You have to call for routine maintenance a month in advance. They need to hire more people to serve their customers. We had to do our own de-winterizing. We'll be looking for a different service company in the future. read more

Hi-Desert Air - broken float cover - Heating & Air Conditioning/HVAC Near Me - Yucca Valley, California

Was selling my house. The buyer wanted them to look at the cooler. No problem since he was paying. The came out and the cooler had issues. They ended up flooding the front porch when they rinsed out the cooler. For some reason the took the hose off from the faucet and they it was not like that when they went to use it. Cooler would not run. They turned it on, and with water turned on and left the house. Lucky the,house didn't burn down cause of the cooler having issues and then the porch ends up getting flooded cause theu didn't turn off the water going to the cooler before they left. Unprofessional. read more

Awesome service! Very knowledgeable! 30 years experience shows! Instead of stressing to fix it yourself call the experts at Hi-Desert Air. You'll be happy you did! Thank you Lance and Carey! John Naylor and Lupe Lomeli-Naylor read more

Hi Desert Air installed a new Aerocool Trophy Series and removed my old outdated swamp cooler from my roof. They did a wonderful job. They cleaned up everything inside and out. Donnie and the guys were very nice and very professional. The girls in The office were also very nice. Lance is the owner and gave me the original bid. He too is very professional. I couldn't be happier. read more

Excellent service. Have gone out of their way to provide service during cold/hot spells when needed. Professional and friendly. Honest