We got Frontier fiber installed back in December 2025. But since the line is across the street they…read morehad to run it through the air across the street, tie it to one of my trees and then drape it diagonally across my front lawn about 250 ft to my house. It was fine when the snow was on the ground but I've been having to move it around each time I mow my lawn now. I've called them repeatedly to have them bury the line and they've given me three dates now that came and went, and aside from the initial visit, where they texted me saying they couldn't bury the line because of snow, the other two dates came and went without giving me a reason. I've been calling them every month now having them give me full credit for each month the job remains unfinished.

Anyone thinking about switching to Frontier (by Verizon)? Do yourself a favor and don't…read more We switched to Frontier (by Verizon). What's mess. Worked for several months. Then out of the blue, zero services - no Internet (we have jobs and kids who need access for school) and since TV came over the line, none of that either. Every morning, noon and evening I'd get a text saying restoration of service by X (i.e. 4pm the same day). After a day or two that showed itself to be a straight lie. No human to talk to on the phone, either. This baiting fraud went on for two weeks until we switched back to Spectrum. They owed me $7.01 per their recurring bill and kept it for months and months instead of just sending me a check. Eventually they sent a prepaid MasterCard I never requested containing my $7.01 which, if I activated, screwed me over with annual fees, etc. I finally got in touch with someone in the Philippines who said they'd send me a check; haven't gotten it yet - been about a week. Frontier is about the worst company with which i've had the displeasure of doing business. Shady and unfair business practices at every turn, in my view. Stay always unless you're a masochistic glutton for punishment. Consider yourself warned.

ATTEMPTED StarLink install…read more.. Terrible experience. They came to my home and had the wrong ladder so they left. Couldn't reschedule for the same day. So I figured it all out myself and if they had just walked around the house, they would've noticed a previous DIRECTV install bracket (already bolted into the house) that they could've used. I sent them a picture of it and they said they couldn't use it. But I'm literally writing this review from StarLink that I set up myself. For free! ! I've now got the entire thing setup by myself, and simply have to go to Home Depot in the morning and buy a few small things to make everything look neat. Most simple install ever. They did not research the project or even look at the height of my home. Super disappointing ! It's like any other business. When they get really busy, you' really find out how good they are at managing things.

The Channel Guy is excellent. Everything about working with him was great: A very nice lady does…read morethe scheduling for him, and he shows up on time and gets the work done fast. What else could you ask for! I'm disappointed in Bob B's very unfair review, especially after reading the very professional response from the Channel Guy's business manager.

I needed to remove my old satellite dish from a 3rd story condominium because of my HOA rules…read more They needed me to remove it asap ( after a letter or two...) I thought about just doing it myself to save some money,and realized going up on the roof wasn't a good idea. I decided to go with a professional instead. I requested a quote from several businesses and Vik at Onpoint contacted me right away with a really great quote. OnPoint Installers were very accommodating and were able to come by the next day . Onpoint Installers was professional and got the job done safely and quickly. I was pretty impressed with the service and highly recommend them. Thanks Vik!!

Vic provided excellent service. They gave alternative options to make the repairs including the…read morereasons. The 20 year old roof antenna was relocated to a more stable place, a few electronic and connections were replaced which provided much better picture and sound. Prompt and professional service.

This new store has a great selection of phones and tablets. There are both traditional and pay as…read moreyou go plans offered. I did not want new Direct TV service , but it was clear that Roger has a lot of experience with this too. I am sending my friends to this store as service was good!

I found Rogelio "Roger" and his company Connect Century Communcations last night (through…read moreThumbtack.com) when our DirecTV service went out with a "775" error message (troubleshooting didn't resolve it) and they were not able to give me a service appt until next TUESDAY (which doesn't work for us). Rogelio came to our home last evening after he closed the store, identified immediately what the issue was, HAD the replacement part in his truck, and had us back up and running in 15 minutes. His price for the service call and the part was more than fair. He knows his AV, and especially DirecTV. He does major jobs as well, from complete home theater system wiring and set up to security cameras to audio. Thank you Rogelio. We're so glad we found you and look forward to working together for many years to come.

I usually dread going to any of these stores. It's almost like going to pay a visit to the DMV…read more LOL. However, Sergio and Ricardo were the 2 people that I have to thank for making my experience painless. Both were super cool and helpful. They got the job done fast and right. Thank you!

Apparently returning Spectrum equipment is a scavenger hunt now…read more I walked in carrying a pile of heavy equipment and did what generations of humans have been trained to do: I got in line. Crazy, I know. So there I am, standing behind several other people who had also made the radical decision to form a line, when I start noticing employees calling random names from around the store. People are wandering up from chairs, corners, and various mysterious locations like they've just won a raffle. After about 15 minutes, another customer finally informs us that you have to sign in when you arrive. Now here's the part that really impressed me: every employee in the store watched a group of us standing there holding heavy equipment for fifteen minutes and not a single person thought to mention this tiny little detail. Not one. It honestly felt like a social experiment. "Let's see how long these people stand here before they figure it out." The sign-in system itself isn't the problem. Plenty of places use one. The problem is watching customers clearly waiting for service and saying absolutely nothing. The good news is I eventually returned my equipment. The bad news is I now know more about human indifference than I did when I walked in.

Domingo is a great guy! Hooked me up with the new iPhone 13 pro max! Free case, screen protector…read moreand a phone holder for my car! Check his store out, you will not be disappointed! Also wanted to mention that he does payment plans through progressive leasing! If you don't have the funds, there's always a way! https://progleasing.com Thanks again for the purchase!

From the owner: At Wireless Professional Solutions, we provide complete home solutions including high-speed…read moreinternet, cable TV, and home phone services with exclusive bundle deals. Your one-stop shop for all things connectivity in Jefferson Park and greater Los Angeles.

I went in to cancel my internet service, and luckily it was quite empty on a Monday morning. Aleck…read more(I believe his name was) helped me out I got out less than five minutes. I was so glad it was so quick! But I can't say for how the time is when it's busy. :)

Bless their hearts. This tiny little store doesn't have a phone you can contact them with but if…read moreyou walk in the door you will see banners everywhere selling phones. If corporations are people, try to think of this one as a very dim person attempting something far beyond their competence. It's a rather touching situation. You will leave feeling like a jerk if you are rude.

Sadly I came here to return my modem since I cancelled my service. No reflection on Karen here tho,…read morewho was so nice and helpful. Wish I had that experience when I called customer support to see if there were promos available. The phone representative was horrible. But again, this review is based on this location and the team members here were incredible. Had I known I could come here to discuss options, I totally would have. Convenient parking located near Target retail located on the side.

They are the absolute worst. I told them exactly what I wanted and they didn't give it to me…read more THEY SUCK! GET EVERYTHING IN WRITING. of course, they record everything but don't expect it to go in your favor when they screw up