Customer service, very poor Springfield Missouri. When did almost an hour for help? Ask numerous…read moretimes. Better customer at Westlake for years will not be going back. Management was very rude, an unprofessional.

The gentleman who helped me was very gracious! He understood I did not know exactly what I was…read morelooking for and took me to the right aisle immediately. Got me what I needed and escorted me to the checkout. Great service. Highly recommend!

Ria was amazing she was super nice and helpful. We could not decide on a set and she walked us…read morethrough all of the options. She was great. I will definetly be back for any future appliance needs

Jessie was so helpful. Made my purchase so easy. I highly recommend them. Will definitely go back…read morewhen I need another appliance.

I support small businesses. They're fantastic they cut glass for you, sharpen chainsaw chains stuff…read moreno other place does.

Terrible customer service. I've bought multiple pieces of equipment from here in the past seven…read moremonths. I took a hedge trimmer that needed some repair and sharpening in, they had it for over a month. It never got fixed and then they got a bad attitude when I questioned why it had been there so long and not get fixed. John, the guy that works on equipment is pretty good but management lacks leadership and professionalism. Just take a few more minutes and go to race Brothers and get your equipment. That's what I'm doing. I'll never go back.

Abysmal customer service after the sale. Heritage Tractor, Rogersville, would not return my calls…read moreregarding a warranty repair. JD Corporate sent Heritage at least two messages and no response. It has taken nearly 11 weeks to get a very, very simple warranty repair completed. Consider yourselves warned. Big Corporate took over after Larson and customers come last now.

Update: just received our new Gator! I must say Dalton VanHorn is the sales representative who…read morefollowed through and succeeded in resolving our issue! Thank you all who helped us receive our off road vehicle that had been ordered over a year ago. I hope no one else will experience what we did; I believe there were many factors that contributed to our order not being completed but I'm appreciative that it finally was resolved.

I had a great experience with this company. They worked with me to get a new washer and dryer that…read moreI hope will last many years. I had chatted with Shawn on Saturday and then went to facility Monday morning to purchase. I upgraded from my first choice and they worked with me to make sure they would fit my space. The units were delivered and installed that same afternoon. I have not yet used them but some relatives have the same machines which they really like so I feel sure I will like mine too. They were respectful, informative and easy to work with. I believe I got a good price.

After a terrible experience with another company I reached out to 417 outlet. Very glad I did…read more They were very responsive and delivered the appliances the next day. It could not have gone better!

O'Reilly's are awesome helpful considerate knowledgeable and all things Auto Parts same as Bicycle…read morerecycle of Springfield we know all things about bicycles!

Brad, Dylan, and Kylee were awesome and incredibly helpful. I went in to have a check engine light…read moreevaluated. Brad was able to diagnose the problem and after reviewing the code we proceeded to install a new battery. Installation went smoothly, and we were able to get the computer reset without issue. Great Team and Great Experience. Thank you to Brad, Dylan and Kylee.

Looked at the ad on 4/22. Saw Miracle Grow Garden oil buy 3 get 3 free. Called the store asked…read moreabout limits was told none. tried to order 30 bags to get 30 free, would not go thru. Called District office and spent 40 minutes talked to a nice young lady called Kennedy. she finally got it to go thru and I placed and paid for order. Several hours later, I get an email (after customer service closed, of course) canceling my order, no explanation or nothing. I am accusing them of several things,, False Advertising, Bad business practices, Possible Fraud and Bait and switch. When they excepted my payment, it became a valid contract tat they need to honor and make it right. Lowe's Norton RD.

Poor customer service. Management needs improvement. The manager Matt is passive aggressive and…read morerude. I placed an order and due to an error on the cashier's part, my order was cancelled and there is no trace of my payment. The manager, Matt, refused to own up to the mistake nor did he offer a solution to the problem. I have not been provided my item I purchased, which totaled nearly $800, nor my funds. I tried numerous times to speak with Matt regarding a solution and he declined each offer. Very unhelpful! Managers like Matt are the reason I never return to certain establishments to spend my hard earned dollars.

The worst customer service ever. Walked around finally found someone and he just said hello and…read morewalked away knowing I needed help.

Very helpful. Melvin is awesome! Took time to answer our flooring questions!! Will definitely go…read moreback there!