to be clear I went to Mountain Grove. still I was told too late they are not good players. They way…read moreover charged me and send me home with equipment more damaged than when I brought it in, then blamed it on me. I'm an old woman who was at the mercy of these people. NEVER GO THERE!

Had one service issue and they took care of me. Nice clean building with nice folks. Good…read morecustomer service.

I like the convenience of their location to our home, and they do have a wide variety of everyday…read moreitems to go along with the various farm goods. That said, it is never my first choice due to the issues we have had with customer service, including getting snarled at for an honest, documented return and encountering clueless help in the small engine parts department. Last year, in the middle of growing season, we went in search of some vegetable and flower seeds in this FARM store only to find there were none. After many minutes and much discussion, we were lead to some closed plastic tubs full of mixed seed packets and told we could dig through them if we wanted. Since the packets were not grouped or ordered in any way, it was frustrating to stoop over and try to find anything, but we managed to locate a few things, which we were charged full price for even though by all appearances the seeds were on the way out. Overall, this is a fun store to shop, and if I thought they wanted my business I might spend more time and money here. ****Update 5/8/25**** I dropped one star based on the experience we had a few days ago. We were greeted as we walked in by an employee I had not seen before (common experience here). He then proceeded to "tail" us as we went around the store; I haven't had someone follow and watch me like this in 45 years. He appeared on every aisle we moved to, and pretended to be straightening racks that were perfectly straight- never approaching and asking if we needed help. So I guess we look like oldster shoplifters. Very creepy and a real incentive to shop elsewhere.

LOVE farm and home! They employees are always so nice, and customer service is always great! Love…read morethe home decor as well!

Best customer service in the ozarks!…read more Been thru two warranty repairs, both outstanding service. First was a makita cordless drill repaired in 3 days. Recently Makita 21" cordless mower repaired in under 2 weeks. Both were better after repair than when new. They help you in the door and out the door. Big box warranty experience is months waiting, phone calls, ultimately blame the user and try to charge as much as possible rather than honor warranty. That would be Best Buy, Lowes and Home Depot in my experience. Team Tools is old school customer service. As long as they keep it up will never buy anywhere else.

Great service. Great recommendations for my projects. I have been going here for 10 yearsread more

My husband and I rented a new concrete buggy for a day and spent our time scrubbing and power…read morewashing it after use. When we went to return it and it wasn't completely spotless, we were charged an extra $90 for labor "because they have to clean it." We rented from them once before and the buggy had some residue on it when we picked it up. Why wasn't that one perfectly clean? Because that's to be expected! It's concrete; nobody is going to get it perfectly clean.

Good quality equipment that's maintained and ready to go. Appreciate the professional yet friendly…read moreassistance in every transaction I've ever had with them. GREAT JOB, all that make up the successful business of GENERAL RENTAL CENTER SPRINGFIELD MO.

Really awesome place. You don't always have to buy a truckload, or even a pallet although in some…read morecases you are required to buy a certain amount. I walked in and just bought a few bricks. They were all very very nice and the prices were excellent. Even the guy loading my truck was super friendly. I don't buy a lot of bricks but when I do this is the place I'll go. Highest recommendations possible.

Ria was amazing she was super nice and helpful. We could not decide on a set and she walked us…read morethrough all of the options. She was great. I will definetly be back for any future appliance needs

Rea was such an amazing help. We found the perfect washer/dryer set and they even delivered it and…read moreinstalled. Amazing company and amazing workers!!

Great to have a place locally to get some organic fertilizer…read more Not everything is always available, but I mostly can find what I need. A lot of other stuff I care nothing about, but overall a great shop

No one wears a mask one. And 2 I bought the wrong sized mesh net and asked to exchange it for a…read moresmaller size. I was told that their policy just changed and that anything opened could not be exchanged. Mind you this is cardboard stapled to a plastic bag that is not ripped or anything. The man working didn't seem to care that i now had an obsolete product and when I said I would be taking my patronage elsewhere he said "alright cool" and hung up. Terrible customer service and deplorable communication skills.

I opened the box with the liner and there are two pin holes in the product. I don't know where the…read moreholes are because I don't want to open the whole thing at this point. As far as a recommend for this company you have it. They have been very helpful with the purchase as well as helping with the replacement of some pieces that were installed improperly and damaged the pool. It was a pleasure dealing with this company. They are definitely a company that still believes in customer service.

Tied to buy pool basket on line, Could not complete due to anti virus stopping. Called company and…read moregot a slew of excuses and was told to use other device. I asked if he could take order, no they did not like doing that. I told him did not like having to work hard to spend my money. His reply was that he was working hard to make his money and he was busy. Hung up and will buy else where. Good luck dude.