Absolutely HORRIBLE i used it for 1 year and i never had good connection, i paid for 350 mbps, we…read morehave 2 devices at home, and we only get 36 mbps,You should look at the pictures...

So far this has been a great service…read more Imagine having internet in your home with absolutely no wires. Now imagine having upload / download times that are 3 times as fast as what Verizon can provide. Now imagine this being two thirds the price of Verizon. Finally imagine a company that provides almost instantaneous support / service. This is what Natural Wireless is. My specific experience: 0) Before moving, I requested a quote on service and pricing. I received an email instantaneously. 1) Moved into the new apartment on March 19th. Signed up for service. It was available immediately. 2) Same day added a Roku via email. Within 10 minutes it was on the network. 3) Same day discovered a laptop I used for work was not compatible with the default network. Placed a call. 4) March 21 a tech shows up, updates their equipment (see picture) and my router. Laptop now works. My entire home including echos, google home, smart plugs, additional laptops, FireTV are all on the network and are working great!

OMG.. was assured this would be better then Spectrum... NOW with Planet, the picelation and…read morebuffering is terrible. Calling leads to being on hold for ridiculous amounts of time... not to mention I have been waiting on a service request for over a month... walk away... quickly Craig in New Paltz

Switched from optimum to planet networks and it's been nothing but great service. Blazing fast…read moreInternet and the few times I've had issues I call up and get a human almost immediately. Optimum destroyed service electric.

On my 6th call for service. My internet goes on/ off several times each day. The service department…read moreis not great- my first at home visit was a no show because the provider put in the wrong date for service. The troubleshooting phone calls are not helpful.. they just result that someone has to come out and a second visit required ( not helpful when you are not living there full time). Today's call was querulous- the provider was barely able to speak in complete sentences and stammering that he could not provide me any answers. Now I'll wait for another day to talk to the service tech... I would hate it but Spectrum looks like the better option for this locale.

Great price, great speeds. No issues in over a year. Installer was fast. Using that great Corning…read morefiber!

When I returned to northeastern Pa, highspeed internet was a hit and miss thing. Where we ended up…read moreliving, it was a miss, with only Verizon dsl available. We thought we were stuck with it. When we bought our house, and moved maybe 43 miles from where we were, we kept the dsl. After 3 yrs of dealing with satellite tv fails, I was ready to.do streaming, but the dsl couldn't cut it. That's when I called Hancock Telephone, just across the border in NYS. I am so glad I did. Where we had maybe 5mbs, we now have about 20mbs. No more buffering, and we can use multiple devices. The price is more then what we paid with the dsl, but it shows in the speed. What we spend in internet, we are saving on tv service. So if you are in northern Wayne county, Pa, around Lake Como, Lakewood, Preston Park, or Starlight.... Get Hancocks Telephone fiber optic internet. You won't be sorry.

Hancock Telephone provided great service when we called to get cable TV installed on short time…read moreschedule.( 2 hours ) They were friendly kind and very professional. I highly recommend them to anyone that needs TV service.

Professional Full Functioning Websites starting at just $300 and/or Web Hosting Plans starting at…read morejust $12.99/mth. That comes with full 24 hour support, 24/7 power backup, data backups and more. These are not generic web design packages, our will be custom created for you. We can show work for reference if desired. You won't find this kind of service and support any cheaper.

I have never dealt with a more inefficient, unprofessional company. They are unreliable and…read moreincompetent. There are nothing but issues and these are never remedied quickly. I rarely write a negative review, but I am imploring all business owners looking to use this company, to reconsider. They talk a good game during their sales pitch, but once you sign, there is nothing but trouble.

Well after months of back and forth they finally recognized and admitted their software does not…read morework properly. They then promised to give us a credit for the inconvenience, now they accuse me of not returning the contacts phone calls. I requested the name of the person the date of the calls they say I did not return. We have call accounting, guess what they can not tell me who called and when. They are not to be trusted. Run! Do not use them.

Blue Ridge has been nothing but problems since they took over Adam's Cable. It doesnt matter if…read moreit's the residential or business division, the only answer they can ever provide is they are providing a better service so the cost went up. They expect my 80 year old Aunt to set up her own account and her equipment and can't give a good reason why. And for our business.. our bill more than doubled, our business line barely ever works, and when you call they make it seem like it's your fault. And dont even bother asking for a credit, because they act like it is coming out of their own pocket! Would NOT recommend to anyone.

First, I never get bills emailed to me because I can't have them mailed sue to being a seasonal. I…read morealways forget to call to put on hold so I just stop paying in August, so I get shut off after two months which is October when the campground closes. Well, when Blue Ridge took over Adams, even though I was past due, they continued my service for three more months and then charged me for it. They refuse to issue me a credit. I should only get charged for three months period. Their disconnect policy is 2-3 months but they are charging me for 6. I have spent three hours on the phone arguing and they will not issue me a credit. Horrible Customer Service. They are charging me for months the campground wasn' t even open and they don't care.

I recently signed up for this service and they have been fantastic! when I had an issue with the…read moreinternet connection, the nw staff answered the call quickly and knew right away what to do. The electricIan came to my flat only a couple hours after I raised the issue on the phone and fixed it. such a refreshing experience!

I've been waiting on a refund for over 7 days. And, I'm getting the run around between Natural…read moreWireless and my bank. Bank says it's still pending. Natural Wireless says, contact your bank. My bank can't release my funds until Natural Wireless finalizes the transaction. I refuse to play this game without having some type of leverage. So, can you hear me now. ?

The incompetence of Spectrum for them to deliver their services is the worst. Customer care has…read morezero clue with tech. Mentioned to them the main line from the road is on the road. Said have to wait days for someone to come look at it. Tech comes days laters. Says he cant do anything. Star link is sounding better every day. And for the prices I am being billed for is outrageous for the poor service that is provided.

I had service for about 2 years and it was great at first. I didn't have any issues with it but…read moreonce I upgraded my cell phone, it went down hill from there. First issue was that when I upgraded my phone, I was never sent anything via email to return my phones. So I eventually forgot about it until my sister suddenly realized that we never received any emails from Spectrum. So I called and was told that basically they had sent it, which was a lie. I didn't receive a return label from them at all. I was also told that I was responsible for paying the full amount for the phones and that they weren't responsible for this mistake. Even though it was CLEARLY their fault. So buyers beware.

Amazing really good help Very fast fixed my phone in 2 days…read more Very kind people and amazing services

My iPhone SE went black this morning and they looked at it and fixed it (hard reset) without…read morequestion. No charge. Great place. Highly recommend