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    Mid-Hudson Cablevision - Mid-Hudson Fiber

    Mid-Hudson Cablevision

    (96 reviews)

    Tried really hard to be understanding with them, but this is one of those experiences that I've…read moresincerely never dealt with before. I've had Mid-Hudson for six months, with their "high triple speed" package for wifi even though it's only for the house that only I live in. Therefore there are only two devices (phone and laptop) that id need to be connected, and yet, on numerous occasions, it's obviously too much to ask for. For the past six months I've experienced the worst "spotty service" I'd ever dealt with. But hey, I thought since I'm new to a small town, maybe it's just a thing to get used to. But 8 nights I've had a paper due online for school the next morning, and the wifi will suddenly be down for a solid day. And guess what? Their "call 24" rings hours on end with no answer. Even when the wifi is working, at "triple speeds", with just my phone connected in the same room, I can't ever connect to FaceTime or wifi calling. But I can at McDonald's wifi. I recently visited family across the coast, and disconnected my service to save some cash. They said it could be turned on right when I came back with no issue. Turns out I came home, and got hit with a $50+ reactivation fee, and a 10 day wait for the guy to reinstall it. But the day I left, without my consent, they had no problem coming here and disconnecting the wiring from my house in one days notice. On the scheduled day to have it reactivated, I took off work so I could let them in. The window time was 11am-4pm. I called the day before to confirm. I called at 11am the day of to confirm they'd come that day. Waited all day, called at 3:30, and they assured me someone would come. I call at 4:30pm, was put on hold, then they told me the scheduled date was for the next day. They said that it was my error, and "why didn't you call to confirm?" To make matters worse, whenever I reach someone to speak with, horrible service. No "thank you's" or even any fake sympathy for these last 6 months. I don't typically dwell, or get angry in this situation, but I hate that they speak to me like I'm stupid for thinking they can fix anything. I'm not here to say not to have Mid-Hudson, just extending my experiences. Why two stars? Bad internet is better than no internet, I suppose.

    Installation services are dismal. Waiting two months for them to bury the cable and now they say I…read morehave to wait until spring! Plus, they don't even take complaints and there isn't a customer service department. They just try to upsell you to fiber.

    TV On My Wall - Samsung 65 Inches Qled  with A Sonos Beam 2nd Generation Soundbar

    TV On My Wall

    (86 reviews)

    Lower East Side

    I hired TV On My Wall to install a 60 inch TV on top of my other TV so I could watch football…read moredouble stacked. They sent an employee named Andre who was very knowledge before and during the installation process. He recommended a different bracket than the one I had purchase.. and the old bracket I returned was later recalled a few months later. He communicated when he was coming and arrived during that window. He installed my TV quickly and it looks great. He also went over operation instructions for the new TV since I also added a sound bar. I would have never figured it out on my own. Andre was very professional. I love my TVs and I love the service I received on TV on My Wall. I will definitely be using them again if I need TV installations. Thank you for a great experience.

    Sherman was fantastic. At every step of the way Sherman was professional, responsive, and willing…read moreto go the extra mile to make sure I had everything I needed. I needed help (i) mounting 2 TV's, (ii) routing wires from tv's into closets, (iii) connecting built in speakers which were here when I moved in, to my TVs, (iv) setting up a receiver for the speakers, (v) setting up Apple Play for my built in speakers In terms of price, Sherman quoted me on the project (vs hourly like some others do) which was definitely more economical and great to know exactly what you're in for. The existing wire system in my apartment was old so it took a long time for Sherman to work around and with the existing wire system but did so without complaint. He also came back 3 additional times after the initial installation just to adjust some minor issues (which wasn't his fault) and addressed all of them in a timely manner. He made sure that the job was completed - comprehensively. He won't let an issue go unresolved and he will make sure you're happy with the outcome. Couldn't be happier with his work and I would recommend him to anyone that's looking for AV work at home.

    Spectrum - televisionserviceproviders - Updated May 2026

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