I am so impressed with the service I received from Planet Network! The installer explained…read more everything he was doing and made certain i understood all the benefits I am now receiving-and there are plenty! The picture clarity on my TVs is clearer and more vivid than when they were new. Streaming, downloading and uploading are instantaneous! All this and I am saving $40 and get my first month free! If you are fortunate enough to have Cody Blanchart install your service, you will be as excited as I am!

OMG.. was assured this would be better then Spectrum... NOW with Planet, the picelation and…read morebuffering is terrible. Calling leads to being on hold for ridiculous amounts of time... not to mention I have been waiting on a service request for over a month... walk away... quickly Craig in New Paltz

Great price, great speeds. No issues in over a year. Installer was fast. Using that great Corning…read morefiber!

Joe was super helpful today! Empire Access is fast internet and great price, but especially…read morefantastic customer service! very dependable! They are proud of what they are doing and the internet service they offer!

When I returned to northeastern Pa, highspeed internet was a hit and miss thing. Where we ended up…read moreliving, it was a miss, with only Verizon dsl available. We thought we were stuck with it. When we bought our house, and moved maybe 43 miles from where we were, we kept the dsl. After 3 yrs of dealing with satellite tv fails, I was ready to.do streaming, but the dsl couldn't cut it. That's when I called Hancock Telephone, just across the border in NYS. I am so glad I did. Where we had maybe 5mbs, we now have about 20mbs. No more buffering, and we can use multiple devices. The price is more then what we paid with the dsl, but it shows in the speed. What we spend in internet, we are saving on tv service. So if you are in northern Wayne county, Pa, around Lake Como, Lakewood, Preston Park, or Starlight.... Get Hancocks Telephone fiber optic internet. You won't be sorry.

Hancock Telephone provided great service when we called to get cable TV installed on short time…read moreschedule.( 2 hours ) They were friendly kind and very professional. I highly recommend them to anyone that needs TV service.

Professional Full Functioning Websites starting at just $300 and/or Web Hosting Plans starting at…read morejust $12.99/mth. That comes with full 24 hour support, 24/7 power backup, data backups and more. These are not generic web design packages, our will be custom created for you. We can show work for reference if desired. You won't find this kind of service and support any cheaper.

I have never dealt with a more inefficient, unprofessional company. They are unreliable and…read moreincompetent. There are nothing but issues and these are never remedied quickly. I rarely write a negative review, but I am imploring all business owners looking to use this company, to reconsider. They talk a good game during their sales pitch, but once you sign, there is nothing but trouble.

Well after months of back and forth they finally recognized and admitted their software does not…read morework properly. They then promised to give us a credit for the inconvenience, now they accuse me of not returning the contacts phone calls. I requested the name of the person the date of the calls they say I did not return. We have call accounting, guess what they can not tell me who called and when. They are not to be trusted. Run! Do not use them.

Service is temperamental. Unfortunately goes out at the most inopportune time, and with this Work…read morefrom Home world - that is frustrating. Called twice and I get the standard "reboot the modem" - which has worked so far The equipment - cable modem - is Basic. I called to upgrade, and was told that that's all they offer.

Blue Ridge has been nothing but problems since they took over Adam's Cable. It doesnt matter if…read moreit's the residential or business division, the only answer they can ever provide is they are providing a better service so the cost went up. They expect my 80 year old Aunt to set up her own account and her equipment and can't give a good reason why. And for our business.. our bill more than doubled, our business line barely ever works, and when you call they make it seem like it's your fault. And dont even bother asking for a credit, because they act like it is coming out of their own pocket! Would NOT recommend to anyone.

I've been waiting on a refund for over 7 days. And, I'm getting the run around between Natural…read moreWireless and my bank. Bank says it's still pending. Natural Wireless says, contact your bank. My bank can't release my funds until Natural Wireless finalizes the transaction. I refuse to play this game without having some type of leverage. So, can you hear me now. ?

Absolutely horrible connection speeds. It's very easy to use and set up and for the price its…read morereally good. When i first got the connection it wasn't half bad but now it is absolutely horrible how bad the connection gets. Some people might have had a better experience but for me it was really bad. I wouldn't recommend this.

The incompetence of Spectrum for them to deliver their services is the worst. Customer care has…read morezero clue with tech. Mentioned to them the main line from the road is on the road. Said have to wait days for someone to come look at it. Tech comes days laters. Says he cant do anything. Star link is sounding better every day. And for the prices I am being billed for is outrageous for the poor service that is provided.

I had service for about 2 years and it was great at first. I didn't have any issues with it but…read moreonce I upgraded my cell phone, it went down hill from there. First issue was that when I upgraded my phone, I was never sent anything via email to return my phones. So I eventually forgot about it until my sister suddenly realized that we never received any emails from Spectrum. So I called and was told that basically they had sent it, which was a lie. I didn't receive a return label from them at all. I was also told that I was responsible for paying the full amount for the phones and that they weren't responsible for this mistake. Even though it was CLEARLY their fault. So buyers beware.