If you need help with your TV, home theater, or audio system, I highly recommend Your AV Guy. Mike…read moreprovides true five-star service and has helped me multiple times over the years with installing, upgrading, and modifying my AV setup. What sets Mike apart is his consultative approach. He takes the time to listen to what you want, offers expert recommendations, sources the right equipment, delivers it, installs it professionally, and then makes sure you understand how everything works. Most recently, we asked him to improve dialogue clarity while reducing overwhelming background sound, and the results were excellent. Mike is reliable, knowledgeable, easy to work with, and always arrives on time with everything needed for the job. His installations are clean and professional, and his customer service and follow-up are outstanding. Your AV Guy Mike 972-467-5667 youravguy.com youravguy1@gmail.com I would not hesitate to recommend him to anyone looking for professional AV services.

Hard-working and FAST. Very efficient, cleaned up afterwards. Friendly…read more Could I have mounted my tvs myself? Sure. But there's no way I could have done them as well, as fast and while saving my back! Worth every penny and then some.

Great service and fair prices! No issues and helped resolve a problem that has nothing to do with…read moreantenna.

Good folks; imprecise results with antennas, but they do what they advertise. Recommended without…read morereservation.

Empire AV responded quickly to my inquiry about setting my hard-of-sight mother up with a voice…read morecontrolled system in her new home. Eric was incredibly communicative and was able to get her on the schedule almost immediately. The install was seamless and he was incredibly patient with my mom in setting up the system. Very good experience!

These guys were great! No bs, no trying to sell you things…read moreyou don't need. Honest and straight to the point. They just finished up an install at my house in trophy club and it went great. Looks sooooo clean!

Abigail and PJ were awesome! From quote to installation, I was impressed with her communication,…read morepunctuality and attention to details in perfectly mounting my 75 inch tv and connecting with a soundbar. She even provided recommendations for the wires I needed for my setup. I wish I would have done sooner and highly recommend her for all your A/V needs!

Highly recommend Anything A/V. Abigail and PJ helped set up my new house with wiring, an in-wall…read morespeaker system, my entire home theater room including TV mounting and complete system setup including receiver. They are very prompt, efficient, professional, and work very hard. Abigail communicates every step of the process to make sure our needs were heard and met. We are very happy with her services and plan on hiring them again when we add more home sound systems later.

I called about my internet speed and was told by the rep that I needed to bring the old modem in to…read morebe swapped out. I got here at 12 pm on a wed. There are two employees and 5 customers I'm third in line. You log in at the kiosk by the door and wait in the queue. People are just walking in and not signing in so there is that. The place is nice and the AC is legit. The two employees seem to be personalizing their service to the person they are helping. The longer they take with those customers more and more people keep walking in. Seems like the clientele is older and as I people watch... the clients are in need of a lot more one on one time and more employees are needed! Dee got to me 25 min and she was just as happy and friendly! Process was easy but plan on a wait!

SUPER SLOW! And don't let a gust of wind blow! The internet is so iffy and always go on and off…read more I'm over it. It came with the apartment I live in and now I see they're just as cheap and them! Would NOT recommend AT ALL!

I have been with verizon for almost 30 years and have not had a contract with them for several…read moreyears.This started in August 2015 when I canceled the movie channels. The lady told me my next bill would be $ 179 I got the bill a couple of days later at full price and paid what was told over the phone. The next bill came with the difference of what wasn't paid and a late charge after contacting them several times over the next several months they kept raising my base rate to higher than I was paying with all the movie channels. In Nov. 2015 they turned off my home phone, no reason given, and turned back on as soon as I called them and gave them my name and phone number. Sent them a letter stating I would cancel them if someone would not contact me about the bill problem and got the Dec. bill. It did not show my Nov. payment of $200+ dollars so I called to cancel all services. They would not talk to me about it but had all the info on me in front of her, she told me how to spell my last name, and would not cancel any thing with out the account #, that I did not have with me at the time. So I wrote them a letter the same day stating I wanted everything canceled and to come a pick up their equipment. Shortly after that the phone calls started 2-4 times a day and one day 3 time in 10 minutes, not a person an automated dialer to where you punch numbers and be put on hold for next available representative nice customer service.as soon as I get a copy of my phone I will post it online. The calls continued and bill kept coming until April of this year and now I have a bill form frontier whom I never had contact with at all. I not the only person who has had trouble with them as I see TWC installing more and more in this area. People do not use Verizon for anything transfer you phone to another company as fast as possible. They do not deserve to be in business after treating customers like this that has been with them as long as I have.

Avoid AT&T for business service. I have spent hours on the phone and in stores trying to fix an…read moreaccount access problem that AT&T's own employees could not resolve. Because I could never log in, I did not discover until later that I had been charged for an added phone line I never authorized, a tablet I never received, and Gateway equipment I had already returned because the reception was poor. Terrible customer service, no follow-through, and a very frustrating experience overall.

Total Bait-and-Switch: Deceptive Pricing & Incomplete Install…read more Avoid AT&T Internet. A door-to-door salesperson promised me a flat rate of $65/month with installation and equipment fully included. Instead, my app dashboard immediately showed a price $10 higher. I linked my checking account for AutoPay exactly as instructed, but they still refuse to honor the advertised price. Worse, the salesperson explicitly promised the technician would perform a multi-story home signal test for dead zones. The technician completely skipped this step. Now, I have poor service and severe weak spots across my entire second floor, and AT&T's "solution" is to force me into paying an extra $12/month for a Wi-Fi extender to fix an issue caused by their own technician's laziness. I wasted over three hours on the phone with unhelpful agents passing the buck before finally giving up and filing a formal corporate dispute. Great fiber infrastructure means nothing when the customer service is this dishonest and incompetent. Save your time and your blood pressure.

Frontier has been the best internet service company that Ive been with by far! I have a 2 gig…read moreinternet plan for a 2 bedroom 2 bathroom floor plan. I noticed my bill went up $15.00 and reached out to Frontier and spoke with Tanasha. She was so wonderful and I had such a great customer service experience with her. Tanasha helped me receive a far lower price than I have before. Thank you for being awesome! I recommend going to Frontier any time especially if your area services this company.

1/5 -- Extremely frustrating experience…read more My Frontier internet went down around 1 PM and has now been out for over 9 hours. I work from home, so this outage caused me to lose 4 hours of PTO and I may now have to drive into the office tomorrow because my service still isn't working. What makes this even more frustrating is the complete lack of accurate communication. I tried contacting support and waited forever without getting connected to anyone. I also tried their outage text service and received no useful response. Then, when I finally got Frontier's online outage checker to work, it told me "Outage resolved in your area" with a resolution time of 12:00 AM on August 20 -- even though my internet didn't go out until approximately 1 PM on August 20 and it is STILL not working. I understand that outages happen. What I don't understand is leaving customers without service for hours while providing inaccurate information and making it incredibly difficult to get an actual update or speak with someone. For a service that people rely on to work from home, this has been incredibly disappointing. Frontier needs to do a much better job communicating with customers during outages and providing accurate restoration information.

Was accommodating, efficient, and nice. Service was as requested. Couldn't ask for anything else…read more Price was reasonable for the job.

Jonathan and his team did an excellent job mounting 4 large TVs. Especially impressed with the…read moreFrame TV over the fireplace. But all work was outstanding. They were here on time, went straight to work and even had to make room for a couch delivery. But they worked right around it and finished in just a few hours.

Since September 6 when Spectrum cable had their own outage we have had no cable. We have called…read morecountless times and were told they could not climb the pole because of tree limbs in the way and it was dangerous. We were told Oncor ownsthe pole and they would to do the trimming but Spectrum rents space on the pole and they will have to pay for the trimming job. Back-and-forth back-and-forth. OK we'll do it, no we don't do it, well they'll do that, no they don't do that-back and forth. So we went to the City of Arlington and got the plans for our lot and it showed a 7 1/2 foot utility easement behind our house and that's the reason our backyard fence has to take a big zigzag. So the trees behind our property are not ours. They either belong to the city or the utility company because it's their easement. Nobody will help us we are being bullied into cutting the trees are self which is gonna cost $800-$1000. I went on the site locally in my neighborhood called NEXTDOOR and a very lovely lady gave me information on who to contact. We emailed Tammy Dubbeke at State Representative Chris Turner's ofc. at NNO. SO to those that helped us through our emails ... 'If you were at all responsible for the Spectrum supervisor coming out today, I thank you a thousand times over. Supervisor Greg Allen and technician Nate came out and climbed the pole without any problem and ran a new line from the pole to my house. Instant cable. Their fix was so good it even woke up one of our old cable boxes that was frozen. Also a spike in billing today but they are going to give me credit for the days the cable was off. It is a good day!' Thanks again everyone for all your help.

Very disappointing experience with Spectrum…read more I signed up after the sales representative told me the service would be symmetrical, meaning the upload speed would match the download speed. That turned out not to be true. After installation, my wired speed test showed around 875 Mbps download but only about 30 Mbps upload, while my current AT&T fiber connection gets around 619 Mbps download and 559 Mbps upload with much lower latency. The sales representative also told me that if I did not want the service, I could simply give the equipment back to the installer. When the installer arrived, he said that was not true and told me he would not get paid if I refused the install, so I would need to return the equipment later myself. This felt misleading from the beginning. I was sold on upload speeds and an easy cancellation/return process that did not match reality. The installer was professional, but the sales side gave me incorrect information. I will be canceling during the trial period and keeping my AT&T fiber service.