How many people are getting ripped off by Spectrum? I WAS!!! We told them in February to cancel the…read moretelevision and just leave the internet. They sent me a bill for March, and denied that the service was cancelled, and if I don't pay the new bill I will be canceled .............LIARS & THIEVES

We have spectrum for about 2 yrs. Home Internet and cell phones. My phone has been really slow and…read morerandomly turning off as well as not connecting to our Wi-Fi. I went into the store in Enterprise with intentions of buying a new phone. I stood in line and the woman behind the counter just looked at me. Did say "hi" or " how can I help you?" I walked up and she asked for my ID. That's it. I told her about my issues with the phone and asked what she recommended. Nothing. She didn't show my any other phones or ask any questions. I went in there looking to spend money. She did nothing. I just asked her to end my service with them. Cell service and home Internet. This is a repeating problem here at Spectrum, terrible customer service.

Horrible. They bait and switch you and lie about pricing. I specifically asked for an estimate…read morewritten down to show all the charges if we made changes to our account. I was never told we would loose certain discounts. After things were started I was told we had to pay extra for paying our devices off early ?? The. The first few bills were hundreds more than we were estimated. They still have mot added the discount were are supposed to receive. And of course the sales person I worked with has ghosted me ever since. Horrible customer service and billing.

Honestly had great experiences with this store. Jeremy is knowledgeable, friendly and helpful…read more Pleasantly surprised as compared so some other Verizon experiences I've had

While Comcast is most likely only one of two choices for business internet service on the the south…read moreside of Lake Seminole in Jackson County, Florida, flexibility is not one of their strong points. Heaven forbid if ur out of town all week for work on the road and need to speak to someone about billing on the weekend. Today I set up automatic payments with the app on my phone to make sure they r paid in a timely manner each month. Even with that, Comcast dictates what day it charges to your credit card! More than 2 weeks earlier than the due date on the bill! Way to go Comcast! Whatever is convenient for U!

Terrible install, at house 4 hours and still have cable running across yard. Drilling holes in…read morewalls because its an easier install. Forced into update to fiber no mention that router would have to be upgraded thus causing customer to rent one from company. Just about the least professional as it could be. Looking into an alternative service, Already dropped the TV cable because of constant problems.

The Internet service often fails when it rains. Other times it cuts out for a few minutes every few…read morehours. If you are just web surfing and checking email the service would be OK. Gamers, video streamers, and those needing reliable Internet service for work or school may need a backup plan. Gamers will be especially frustrated with the frequent, brief disconnections. The television service is more reliable but satellite services offer a better variety of channels.

terrible customer service. proof of payment and the worst attitude by the employee. it's the worst…read moreservice I've ever experienced anywhere I've lived.

From the owner: Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV…read moreservices. Visit your local Spectrum Store at 620 Boll Weevil Cir. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Enterprise Spectrum store. You can also: - Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile™ - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

This guy, is one of the most easy going persons you will ever meet. Not only does he listen to…read morewhat you need but he listens to what you want. He does what he says he will do and more. If you have any questions on anything he does, he will answer in a way that even the most technologically challenged person, like me, can understand. I'm really glad he could help me out and he will be my 1st call the next time I need help. Great guy! Give him a call. K.Raley

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.If you do business with Dish and they give you a LOCKED IN PRICE GET IT IN WRITING! They raised my…read morebill 2 months in a row. They don't honor that locked in price. I added up the itemized amounts on the bill it came out to my fixed price. Yet the owed amount was higher. No satisfaction when I called them.

I am disgusted with Dish. We got moved to a new duty station where we cannot use our service, so I…read morecalled to cancel. The person I spoke on the phone with told me there was no way to lower the cancelation fees and that "people needed to realize when they sign commitments that they are responsible for the fees that apply to their account." I will never do business with this company again and neither will my family. I'm active duty, I know what my responsibilities are and I don't need to be told what those are in snide comments. AND they chose to remove my comments from their Facebook page, rather than acknowledge them.

I received awesome customer service from Spencer at the Tmobile store in Enterprise. I discussed…read morephones and later went back and purchased my I-15+ phone. After receiving my phone via UPS, I live in Opp and could have taken it to a closer store for assistance but instead it was worth going back to Enterprise. Spencer was awesome and even set things up for me including attaching the couple accessories I bought. After the next day, I needed help with my phone. Again, I could have gone to the closest Tmobile store but I reached out to Spencer who again assisted me in such a way that his customer service was above and beyond. I would recommend this store AND Spencer. So very pleased!

Went into this T Mobile store today, to switch over to them. I gave Hasan, my address in Virginia…read morebecause thats where im currently living, i came home to visit family. Hasan said that due to the merger with Sprint, he wouldnt recommended switching right now because of possible blackouts. Of course the entire store was dark no lights on, Anime on the big tv. I have several friends on T Mobile in Virginia, and they have amazing service no blackouts at all. I understand what he said of the possibility of service blackouts, but that is possible on any service. It seemed like Hasan didn't want to do his job today. I finally got frustrated and walked out and told him that i would just take my business to the Dothan Store. If I could give less than 1 star, i would.