I will never hire Goolsby Plumbing again - EVER! I hired Goolsby Plumbing to replace multiple undersink and toilet valves with 90-degree ball valves in early May 2026. Upon arrival their technician insisted rubber valves were better than 90-degree ball valves. I questioned it, but he insisted, and since he's the expert, I took his advice. He then took just as long for the simple rubber washer replacement job as was originally quoted for the more complex brazing job. After speaking with two other plumbing companies since then who have confirmed the ball valves are better, I now believe the Goolsby tech doesn't care about quality workmanship and just wanted the easy job rather than braze on the better quality valves like a true craftsman. I also believe that he "milked the clock" in order to overcharge me, not because the job required it. I believe he DEFRAUDED me. (But I could be wrong, this is just my opinion). Their billing practices are also questionable. Undisclosed to me prior to billing and payment, they start billing at $90/hr for the tech to simply DRIVE from their office to the job site, not when the tech arrives on the job. I live 3.7 miles and 8 minutes away from their shop (per Google maps) and was charged $45 for an alleged 30 minutes of "travel time". I was charged professional plumber rates for non-plumbing activities, and additionally was overcharged for travel time by 375%. I believe this is also FRAUDULENT! (But I could be wrong, this is just my opinion). I called the office that same morning, right after the tech departed and politely expressed these concerns to "M" and requested a refund of the travel charges. She politely informed me "This is our normal practice" and said she would forward my request to the owner. A few hours later I called again with the same effect. On such a simple and obvious matter, I expected a response the same day, or perhaps an immediate decision from the office manager. Instead, I remain ignored and swindled. (But I could be wrong, this is just my opinion). As of this writing, 02June2026, I still have not received a response, and I do not expect one. "Fool me once, shame on you...". There will not be a "twice". I will NOT be doing business with Goolsby Plumbing in the future. (Definitely NOT wrong- it ain't gonna happen!) read more

Called Goolsby to get a quote for new construction electrical install of House and Shop. Large job. Receptionist tells me they have enough work in town and wouldn't except my job. We are literally 20 minutes from Enterprise. Not a smart way to run a business. read more

We recently contacted Goolsby Brothers Plumbing and Electric to do some electrical work on the exterior of our house, installing a new junction box and some re-wiring of plugs and our fuse box. Exceptional service - John was the Technician who came and did the work. He was very professional and friendly; explained all that he was doing; and the end result is everything is functioning exactly how we requested it and the appearance of the newly installed boxes looks great. We also appreciate the fact Goolsby Brothers responded with 24 hours of our initial call - which to us wasn't important but it does say a lot for their professionalism and response time. Strongly recommend Goolsby Brothers - local to Enterprise, friendly employees and reasonable cost. read more

At anytime we had an issue with plumbing or electrical. They would come out same day.... Very reliable and friendly staff. read more

If I could give ZERO stars, I would. Gooldby installed a new valve on our dishwasher which ended up being faulty. (Not their fault.) They came out to replace the valve and "clean" the inch of water in our kitchen. However, they did not clean up the water properly which resulted in our cabinet doors swelling and mold growing under the kitchen sink and behind the counters. It took Goolsby over a YEAR to finally come out to properly remove the mold and fix the cabinets that were damaged. The owner, Jeff, insisted that the mold was not their problem. He ignored calls and emails from both myself and my property manager. When he did answer us, he'd setup a day and time to meet at the property and then not show up. It took threatening to sue him for him to finally do the responsible thing and fix his mistake. read more

Our plummer from these guys was great tackled a non-standard toilet issue that had me baffled and in the hole a 150 bucks. Watched him apply his craft and got my toilet flange fixed properly. Learned more just by watching him work. read more

I've had Goolsby's do small routine work, major overhaul work and everything in between. Quality of work and reliability was always great. Prices are very fair. I use no one else for plumbing or electrical. read more

We rent our house, and our drain had been slow and clogging for quite a while -- 2 people who had come to "fix it" had used plungers. OK, but I had used plungers ... so it was better when they left, but always slowed to a halt again pretty soon. Mr. Goolsby sent someone out who tried to snake it from the roof but it was so bad he had to use sulphuric acid ... which he did ... and the sinks now run better (100% better) than they have since we moved in. 5 Stars for Goolsby P&E!!!!! read more

This is a very professional and efficient company. I have used them 4 times this year for plumbing and electrical. Each time they have been very efficient and polite. They arrive on time. This last job which was adding a lot of new lighting to several was done so professionally and quickly. It looks amazing. I highly recommend this company for any plumbing or electrical needed. read more

They came to clear our plumbing drain issues spent two hours went through the whole system gave us a great price was clean well mannered and very polite would definitely have them back for any other issues that we would have truly a professional service happy to recommend them to anyone read more

POOR RESPONSE AND INADEQUATE SERVICE WITH NO FOLLOW UP. Goolsby Plumbing recently serviced bathtub plumbing/cleaned tub drain lines for slow draining tub. Shortly afterwards, we discovered tub still draining slow. I called them several times to report problem still existed. Each time the "receptionist" said owner was on another call and would call me back. Never happened! So the Drain problem never totally fixed at a cost of nearly $250. My loss their gain. So had another plumber out who found the drain was still clogged. He did his job and we have had no drainage problems since. In my opinion Goolsby should have done this right the first time or at least came back to correct the issue. Will never ever use them again! read more

We have used this company several times over the past three years. We have never been disappointed with their services. From the person answering the phone to the person doing the job they are professional and skilled at their jobs. We have had both electrical and plumbing done by them. They are timely to respond to your calls and get the job done right when they arrive. We have some extensive remodeling we want to do in the future and this is the company we will use for the electrical and plumbing. I can only remember two of the employees names, Don and Jon. Both did a great job and very courteous. read more