Our AC unit started blowing hot air last night (Saturday). We called Paulks today, and they were…read morehere within 15-30 minutes. I'm happy to say it is now blowing cool air. They are the best and treat their customers great. I'm so thankful they came to fix it on a Sunday and didn't make us wait until Monday. The heat index today was 103.

Fantastic service. They are truthful and do not try and up sell you. I highly recommend them.read more

Great service and excellent customer care…read more Highly recommend Bob Woodall! You cannot go wrong with these guys!

We've been using Bob Woodall for a few years now, and have always received outstanding service…read more We've had both of our HVAC systems replaced, and they keep the maintenance up to date on each system. The technicians are always excellent, the office staff is extremely courteous and helpful. And their prices are extremely reasonable. It's nice to find a company that values honesty, quality and integrity, and Bob Woodall is one of those companies. They will always be our first and only choice for our HVAC systems.

We used AAA Air Care to repair our mini split air conditioner. In 2020 we ordered a new mini split…read moreair conditioner from them due to damage from a tornado. Worst decision ever. They were very quick to install the unit and then a month later when it was not cooling properly , owner Craig McManus dodged our calls and messages to come and assess what the problem was. He did not give us a receipt for our insurance company for the work until we hunted him down. Now 2 years later we are having problems again and the paperwork was never filed for the warranty. Do not use this company.

The solar water heating system they installed works great. We turned off the electric heating…read moreelement and have lots of hot water. Saved about 30% of the electric bill. They were clean, knowledgable and polite.

Our air conditioner went out on Saturday and the technician came out in less than two hours,…read morequickly assessed the problem and fixed it. There was a short in the condenser wires which blew a fuse in the furnace/AC. Fixed in less than an hour with really reasonable fee! I highly recommend Tommy's for timeliness and expertise.

I was charged over three times the price for the ac part…read more 45 + 5 Mfd Dual Capacitor 1.0 $210.46 $210.46

These guys are legit. The crew did what they could to keep the costs down, were very professional,…read moreand did a spectacular job.

Quality: I've been…read moredealing with an electric problem at my house that appears to be dangerous, and my power to certain circuits is going in and out and making noises, and I've had them out twice to "investigate" the issue. They haven't done anything that I would deem worthy of the term "investigating" other than taking off a few switch covers and saying,"everything looks fine". (It's not). I've made videos of the flickering and noise, and have requested that they actually look at a panel or something. I'm not pleased. Responsiveness: It's impossible to get them to call you back when they tell you that they will, and at this point I'm not calling again. They were supposed to be calling the electric company for me, and after two weeks of waiting, I decided to call the power company, which they said mike's service never called them. No surprise. Conclusion and next steps: I didn't want to pay Vinson Electric to do the job because their rates are a little higher, but if I can get the job done before my house burns down, it's worth the safety of my family.

I called them they came out and had my A/C fixed with in a few hours. Also very polite and cleaned…read moreup after he was done. Absolutely would recommend them.

They came out and looked at my heat pump and left. The next day I had to call them to get status,…read moreand they said they would have to order a part and it would be in Tuesday. On Wednesday I had to call them to get status, and they said they would call the vendor and get right back to me. Friday I had to call them to get status, they said they were waiting on the part. A week later they say the part is in and could I be home for service around 12-1. I take the day off work and wait. At 2 I get a call telling me he got in an argument with the vendor and would not be able to fix my heat pump. tldr; worst customer service ever just left me broken after 2 weeks of waiting

I've had Skip's guys out here three times. Once for the inside unit and twice for the outside unit…read more All three calls were same day service. Quick efficient and reliable service at a fair price. It's nice to get the heat back on when the temps in lower Alabama reach the 20s. I recommend this business for all of your service, repair or install needs.

We rent our house, and our drain had been slow and clogging for quite a while -- 2 people who had…read morecome to "fix it" had used plungers. OK, but I had used plungers ... so it was better when they left, but always slowed to a halt again pretty soon. Mr. Goolsby sent someone out who tried to snake it from the roof but it was so bad he had to use sulphuric acid ... which he did ... and the sinks now run better (100% better) than they have since we moved in. 5 Stars for Goolsby P&E!!!!!

I will never hire Goolsby Plumbing again - EVER!…read more I hired Goolsby Plumbing to replace multiple undersink and toilet valves with 90-degree ball valves in early May 2026. Upon arrival their technician insisted rubber valves were better than 90-degree ball valves. I questioned it, but he insisted, and since he's the expert, I took his advice. He then took just as long for the simple rubber washer replacement job as was originally quoted for the more complex brazing job. After speaking with two other plumbing companies since then who have confirmed the ball valves are better, I now believe the Goolsby tech doesn't care about quality workmanship and just wanted the easy job rather than braze on the better quality valves like a true craftsman. I also believe that he "milked the clock" in order to overcharge me, not because the job required it. I believe he DEFRAUDED me. (But I could be wrong, this is just my opinion). Their billing practices are also questionable. Undisclosed to me prior to billing and payment, they start billing at $90/hr for the tech to simply DRIVE from their office to the job site, not when the tech arrives on the job. I live 3.7 miles and 8 minutes away from their shop (per Google maps) and was charged $45 for an alleged 30 minutes of "travel time". I was charged professional plumber rates for non-plumbing activities, and additionally was overcharged for travel time by 375%. I believe this is also FRAUDULENT! (But I could be wrong, this is just my opinion). I called the office that same morning, right after the tech departed and politely expressed these concerns to "M" and requested a refund of the travel charges. She politely informed me "This is our normal practice" and said she would forward my request to the owner. A few hours later I called again with the same effect. On such a simple and obvious matter, I expected a response the same day, or perhaps an immediate decision from the office manager. Instead, I remain ignored and swindled. (But I could be wrong, this is just my opinion). As of this writing, 02June2026, I still have not received a response, and I do not expect one. "Fool me once, shame on you...". There will not be a "twice". I will NOT be doing business with Goolsby Plumbing in the future. (Definitely NOT wrong- it ain't gonna happen!)