I will never hire Goolsby Plumbing again - EVER!…read more I hired Goolsby Plumbing to replace multiple undersink and toilet valves with 90-degree ball valves in early May 2026. Upon arrival their technician insisted rubber valves were better than 90-degree ball valves. I questioned it, but he insisted, and since he's the expert, I took his advice. He then took just as long for the simple rubber washer replacement job as was originally quoted for the more complex brazing job. After speaking with two other plumbing companies since then who have confirmed the ball valves are better, I now believe the Goolsby tech doesn't care about quality workmanship and just wanted the easy job rather than braze on the better quality valves like a true craftsman. I also believe that he "milked the clock" in order to overcharge me, not because the job required it. I believe he DEFRAUDED me. (But I could be wrong, this is just my opinion). Their billing practices are also questionable. Undisclosed to me prior to billing and payment, they start billing at $90/hr for the tech to simply DRIVE from their office to the job site, not when the tech arrives on the job. I live 3.7 miles and 8 minutes away from their shop (per Google maps) and was charged $45 for an alleged 30 minutes of "travel time". I was charged professional plumber rates for non-plumbing activities, and additionally was overcharged for travel time by 375%. I believe this is also FRAUDULENT! (But I could be wrong, this is just my opinion). I called the office that same morning, right after the tech departed and politely expressed these concerns to "M" and requested a refund of the travel charges. She politely informed me "This is our normal practice" and said she would forward my request to the owner. A few hours later I called again with the same effect. On such a simple and obvious matter, I expected a response the same day, or perhaps an immediate decision from the office manager. Instead, I remain ignored and swindled. (But I could be wrong, this is just my opinion). As of this writing, 02June2026, I still have not received a response, and I do not expect one. "Fool me once, shame on you...". There will not be a "twice". I will NOT be doing business with Goolsby Plumbing in the future. (Definitely NOT wrong- it ain't gonna happen!)

Called Goolsby to get a quote for new construction electrical install of House and Shop. Large job…read more Receptionist tells me they have enough work in town and wouldn't except my job. We are literally 20 minutes from Enterprise. Not a smart way to run a business.

Mr Kreager answered his phone on the first try! He was on a job and asked for my address. He…read moreactually came and installed my kitchen faucet on the same afternoon, in about an hour. His prices are very reasonable, too. I'll be calling him again when I replace the dishwasher. I am extremely satisfied with the service I received!

Fantastic. Fast...honest. A very nice man. Fixed 2 things...hot water heater and clogged sink…read more Explained situation and fixed us up!

James is the only man I trust to give me an honest assessment of my HVAC needs. My husband and I…read moreflip houses and we have him look at all our units before we sell. James is honest and does things the RIGHT way - not the fast, easy, cheap way. He has reasonable prices and has a great testimony. We highly recommend Faith HVAC for minor check ups to complete HVAC replacement/installations.

We had recessed lights installed in 5 rooms. Our technician Aaron did an absolutely wonderful job…read more Could not be happier with how it turned out. Will most definitely use Sanders again!

We called on them to help restore electricity to two outbuildings. They were supposed to return in…read more4 or 5 days but in 4 weeks we hired someone else to do the job. We then got an outrageous bill from Sanders for not doing their job. Did we pay them yes? Will we ever use their services or recommend them to anyone - absolutely not!

Quality: I've been…read moredealing with an electric problem at my house that appears to be dangerous, and my power to certain circuits is going in and out and making noises, and I've had them out twice to "investigate" the issue. They haven't done anything that I would deem worthy of the term "investigating" other than taking off a few switch covers and saying,"everything looks fine". (It's not). I've made videos of the flickering and noise, and have requested that they actually look at a panel or something. I'm not pleased. Responsiveness: It's impossible to get them to call you back when they tell you that they will, and at this point I'm not calling again. They were supposed to be calling the electric company for me, and after two weeks of waiting, I decided to call the power company, which they said mike's service never called them. No surprise. Conclusion and next steps: I didn't want to pay Vinson Electric to do the job because their rates are a little higher, but if I can get the job done before my house burns down, it's worth the safety of my family.

Phoned for service appointment for an urgent problem. No answer. Voicemail full. Disappointed. Now…read moreI must find a different contractor.

We had Stinnett come out to look into an issue with a potential leak at the interior unit. They…read morewere supposed to call me to let me know what was going on since we are the party responsible for fixing the unit and we are not local, but nobody ever called. I had to follow up several times with emails and phone calls over several days to find out what happened, only to find out they did some work without authorization, and never contacted me. They said they cleaned the coils and it fixed the leak. With the issue continuing, and with how things were handled the first time with Stinnett, I did not feel comfortable having them return and sent out a second company. The second company visited the property and found the evaporator coil stopped up. They said it was brushed by another company but the coil is impacted internally, requiring it to be pulled and cleaned outside with coil cleaner. The leak caused discoloration on the front panel which needs to be addressed, and they found an extremely dirty air filter. Neither of the issues were noted by Stinnett. How can one company provide such little information when doing the same assessment as another company, is what I'm struggling to understand. We have now paid for the service call and cleaning of the unit to Stinnett, and the service call to another company to find out what is actually going on. I'm extremely disappointed in the service Stinnett provided.

Nelson was the service man that came out yesterday. He was courteous, knowledgeable, professional,…read moreand showed genuine care. We called the office to acknowledge their employee and the company. Highly recommend!!

Pea River Team was excellent in installing my internet. Johnny was very helpful and so was the…read moresupport team , Joshua, Patrick and Brenda.They answered all my questions and are there to help whenever . It was certainly worth getting rid of Spectrum. Great support team experience for sure!!!! However, when I got my first bill, I wanted an explanation why I was charged for 2months when Ive only had it for 1month. I spoke to Kelly, she spoke like she was reading a script. She said I was rude when i asked for documentation stating 1st payment will be for 2 months and why wasnt i told I would be charged for 2 months on first bill when not all others have. My comment was "here we go again" referring to bad experiences with spectrum. She said they sent me this this etc and they havent sent me anything. They only blocked me from asking questions on The broadcom app. Whereby they only posted the question about service after I called them and asked. Kelly did say they would give me $10 credit for referring a customer. We will see. I've spoken to a customer in echo of Broadcom and they told me their first payment was for one payment not 2. . I've been a customer of Pea River for over 20 years never ever ever ever made a late payment

My elderly parents' air conditioning unit was freezing up and not cooking we needed to get them…read moreback up and running as quickly as possible since we were headed into a long holiday weekend. Jimmerson provided excellent customer service through the entire process. They were extremely responsive with all communication and despite the job prior to ours running late they came and stayed until they were satisfied everything was up to par! Great job!