Pea River Team was excellent in installing my internet. Johnny was very helpful and so was the support team , Joshua, Patrick and Brenda.They answered all my questions and are there to help whenever . It was certainly worth getting rid of Spectrum. Great support team experience for sure!!!! However, when I got my first bill, I wanted an explanation why I was charged for 2months when Ive only had it for 1month. I spoke to Kelly, she spoke like she was reading a script. She said I was rude when i asked for documentation stating 1st payment will be for 2 months and why wasnt i told I would be charged for 2 months on first bill when not all others have. My comment was "here we go again" referring to bad experiences with spectrum. She said they sent me this this etc and they havent sent me anything. They only blocked me from asking questions on The broadcom app. Whereby they only posted the question about service after I called them and asked. Kelly did say they would give me $10 credit for referring a customer. We will see. I've spoken to a customer in echo of Broadcom and they told me their first payment was for one payment not 2. . I've been a customer of Pea River for over 20 years never ever ever ever made a late payment read more