Best place in Dothan to go get your TV repaired they are very reasonably priced and get it fixed…read morefast good as new! I won't go anywhere else!!

From the owner: Our business specializes in ALL types of television repairs.read more

These people are the worst home phone and internet connection that I've ever dealt with. They have…read morevery poor internet service and home phone. They're like parasites with uncouth ill-bred attitude unprofessional behavior that's all about getting customers money for their poor service that doesn't work half the time and no answer or help to the customer.

Horrible customer service. I had an appointment for 3/21 and the tech was a no call no show. And…read morewhen I contacted spectrum they told me that the appointment was for 3/22. It is writing that the appointment was for 3/21. I had it confirmed. I pay my bill. In fact I have over paid and have a credit of over 100 dollars. These people pass your call on quickly and pass the chats quickly. No desire to fix the issue. I guess they are paid by each call and timed They still have not corrected their error and instead keep saying well it was misspoken. I have it in writing three times. Horrible service. I do not recommend at all.

While Comcast is most likely only one of two choices for business internet service on the the south…read moreside of Lake Seminole in Jackson County, Florida, flexibility is not one of their strong points. Heaven forbid if ur out of town all week for work on the road and need to speak to someone about billing on the weekend. Today I set up automatic payments with the app on my phone to make sure they r paid in a timely manner each month. Even with that, Comcast dictates what day it charges to your credit card! More than 2 weeks earlier than the due date on the bill! Way to go Comcast! Whatever is convenient for U!

Received excellent customer service from Ernestine…read more Excellent customer service Peaceful and quiet environment Rapid customer service Friendly employees

I have never seen a company so unprofessional, being there for only money and gives shit about…read morecustomer satisfaction. I just moved to this area and I went for Comcast as suggested by my apartment management. Paid for over night shipment to have Internet running next day. It's been 5th day today and they have shipped only one part of the product i.e. Hardware to set up TV but failed to mail Internet set up hardware. When I talk to customer care they said it's still in the ware house and yet to be shipped and if I want it next day I shld pay again for over night shipment ($30). In fact they shld return my $30 they charged for screwing up my order and not sending me all the set up items overnight. I shld have read reviews before going for this company. There are zillions of Consumer complaints soaring over this company for bad customer experience. This company lacks professional ethics.

Called their customer line to help find out whats wrong with my internet and was on hold for at…read moreleast an hour.After an hour wait, only talked to one customer rep, and got my issue solved.

Negative 6 Star Rating!!! CenturyLink Has robbed me of…read moreInternet speed for years. They have refused to upgrade their service hub within my area because they're too cheap to do so, so the speed goes to a sluggish crawl to being completely unable to use due to no service. I have been with this company for years, around eight. I paid for internet speeds even though I was not getting the full Internet speed that I was promised. I have been raked across the coals of their horrible internet service and customer service experience for No reason except CenturyLink does not care, it is not loyal to their customers, which I have been loyal to them without the fore knowledge Of what the problem was all along for years- CenturyLink. There is nothing that CenturyLink can do to repair a customer relationship that has been disregarded and treated as worthless. When CenturyLink's promises are not kept, services are not provided as presented and Lies are told over and over again about the reason why- it's time for me leave... My time is valuable, the days, months and years of my life dealing with these issues CenturyLink can not repay me for, ever! I hope Elon Musk puts CenturyLink out of business. Good riddance! If you are thinking about signing up with CenturyLink, you may want to find a different internet provider.

My 84 yr old father-in-in-law has been in dispute with WOW for 9 months--since May of 2020. WOW…read morecable service stopped suddenly around May 8 during COVID crisis. There was no response from WOW on phone calls, email or visits to their (suddenly abandoned) office in Dothan. We returned the equipment, and sent a letter cancelling service and requesting a refund of the May prepayment. Instead, WOW continued to bill my father-in-law for ongoing service. After months of trying and after 3+ hours waiting on the phone, we finally talked to a customer service rep in the summer. He said the issue was taken care of. Nevertheless, WOW has not refunded the prepayment and continued to bill. This is the worst customer service we have ever received.

Having been a WOW customer for over two years with internet only, we have experienced minimal…read moretrouble. We have never required a technician for anything other than the original install. Excellent connectivity, no buffering and stable connection.

Customer service here is terrible! Very rude and not willing to work with us. Went in to add a line…read moreto my account and purchase the new Iphone 16. They acted like it was an inconvenience for them to have to work. So, we left to purchase from the TCC private verizon in Dothan and they were more than willing to help and we successfully purchased the phone and accessories. Now today we went back to this Corporate store on Ross Clark Circle again for an issue we were having with the charger and and explained what was happening. We were then very rudely asked " What do you want us to do about it?". Being overall very discussed while maintaining my cool said nothing and we left. We went back to the TCC on HWY 84 and again they were very welcoming and took the time to help us. We needed a new box and we bought it. Needless to say, take all your verizon business to the TCC and not here. Only giving 1 star because I have to. I would never recommend this store to anyone!

Transparency these people had no effort made at all to tell me how exorbitant my first and second…read morebill would be. I'm just through with Verizon especially this store got enrolled in the most expensive plan, not even telling me but enrolled in the most expensive plan that Verizon had there is no way that I will do business with this store again and unfortunately, I have to go back for service on my phone. Luckily, she did include the insurance in the most expensive plan. She enrolled me in, not a happy camper not a happy customer as far as customer service goes I would not even write this with one star