Received excellent customer service from Ernestine…read more Excellent customer service Peaceful and quiet environment Rapid customer service Friendly employees

I moved to cottonwood rd few months ago.. i had very bad experience with Xfinity. They keep running…read moreme around saying my area is available for interent. so when they arrived and they told me that it wasnt available so i asked them ok can i just use basic cable with DVR and they said yes so they gave me box for it and guess what DVR isnt working so i called them and they said sorry they gave us wrong box and will send it to me so i waited for week for it and guess what they never arrived so i called them.. they said ill send it .. i told them forget it i want to cancel it and use just streaming only with other company so they canceled it and told me that they will send a box to return it to them ... but they never sent me a box and guess what they charged me over 200 dollars for not returning a box to them! I told them i still hasnt recieved a shipping box over the phone ... they are soo unreal.. I wish i can go back to wow which it isnt available in our new area sooo sad

My 84 yr old father-in-in-law has been in dispute with WOW for 9 months--since May of 2020. WOW…read morecable service stopped suddenly around May 8 during COVID crisis. There was no response from WOW on phone calls, email or visits to their (suddenly abandoned) office in Dothan. We returned the equipment, and sent a letter cancelling service and requesting a refund of the May prepayment. Instead, WOW continued to bill my father-in-law for ongoing service. After months of trying and after 3+ hours waiting on the phone, we finally talked to a customer service rep in the summer. He said the issue was taken care of. Nevertheless, WOW has not refunded the prepayment and continued to bill. This is the worst customer service we have ever received.

Best wifi and cheap! Won't switch ever again, very understanding provider too, definitely recommend…read morethem

.If you do business with Dish and they give you a LOCKED IN PRICE GET IT IN WRITING! They raised my…read morebill 2 months in a row. They don't honor that locked in price. I added up the itemized amounts on the bill it came out to my fixed price. Yet the owed amount was higher. No satisfaction when I called them.

I am disgusted with Dish. We got moved to a new duty station where we cannot use our service, so I…read morecalled to cancel. The person I spoke on the phone with told me there was no way to lower the cancelation fees and that "people needed to realize when they sign commitments that they are responsible for the fees that apply to their account." I will never do business with this company again and neither will my family. I'm active duty, I know what my responsibilities are and I don't need to be told what those are in snide comments. AND they chose to remove my comments from their Facebook page, rather than acknowledge them.

While Comcast is most likely only one of two choices for business internet service on the the south…read moreside of Lake Seminole in Jackson County, Florida, flexibility is not one of their strong points. Heaven forbid if ur out of town all week for work on the road and need to speak to someone about billing on the weekend. Today I set up automatic payments with the app on my phone to make sure they r paid in a timely manner each month. Even with that, Comcast dictates what day it charges to your credit card! More than 2 weeks earlier than the due date on the bill! Way to go Comcast! Whatever is convenient for U!

Horrible customer service. I had an appointment for 3/21 and the tech was a no call no show. And…read morewhen I contacted spectrum they told me that the appointment was for 3/22. It is writing that the appointment was for 3/21. I had it confirmed. I pay my bill. In fact I have over paid and have a credit of over 100 dollars. These people pass your call on quickly and pass the chats quickly. No desire to fix the issue. I guess they are paid by each call and timed They still have not corrected their error and instead keep saying well it was misspoken. I have it in writing three times. Horrible service. I do not recommend at all.

From the owner: Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV…read moreservices. Visit your local Spectrum Store at 3525 Ross Clark Circle. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Dothan Spectrum store. You can also: - Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile™ - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

Negative 6 Star Rating!!! CenturyLink Has robbed me of…read moreInternet speed for years. They have refused to upgrade their service hub within my area because they're too cheap to do so, so the speed goes to a sluggish crawl to being completely unable to use due to no service. I have been with this company for years, around eight. I paid for internet speeds even though I was not getting the full Internet speed that I was promised. I have been raked across the coals of their horrible internet service and customer service experience for No reason except CenturyLink does not care, it is not loyal to their customers, which I have been loyal to them without the fore knowledge Of what the problem was all along for years- CenturyLink. There is nothing that CenturyLink can do to repair a customer relationship that has been disregarded and treated as worthless. When CenturyLink's promises are not kept, services are not provided as presented and Lies are told over and over again about the reason why- it's time for me leave... My time is valuable, the days, months and years of my life dealing with these issues CenturyLink can not repay me for, ever! I hope Elon Musk puts CenturyLink out of business. Good riddance! If you are thinking about signing up with CenturyLink, you may want to find a different internet provider.

I was without internet for 13 days before I recieved another modem. I had to call as bout 4 times…read more The first modem went to an address downtown. They asked for my physical address 4 times before saying UPS would deliver on Friday, 7 d as us after the original modem quit. The following monday after spending about 20 minutes on the phone I thought we had this monster whipped. The 2nd modem was to be delivered on 2 Aug, 2018. The next day on Aug 2, i recieved an email saying it was to be delivered on the 1st. None of this was making sense so more phone calls. On Friday August 3rd I did receive the modem. Would I EVER refer centurylink to any of my friends? I'd rather stand in front of a firing squad!

The WiFi connection is spotty and not reliable. Makes it extremely difficult to work remote…read more Definitely not worth the cost.

Absolutely the worst service I have ever experienced. From initial setup, to value of service, to…read moretroubleshooting - it's all horrible. AVOID AT ALL COSTS. You will never get what you pay for. I have had this service for over 5 months and have only had usable wifi for 1-3 hours a day, MAX. No service, no customer help, no sending anyone out to try to fix it. Shameful and embarrassing.