My 84 yr old father-in-in-law has been in dispute with WOW for 9 months--since May of 2020. WOW…read morecable service stopped suddenly around May 8 during COVID crisis. There was no response from WOW on phone calls, email or visits to their (suddenly abandoned) office in Dothan. We returned the equipment, and sent a letter cancelling service and requesting a refund of the May prepayment. Instead, WOW continued to bill my father-in-law for ongoing service. After months of trying and after 3+ hours waiting on the phone, we finally talked to a customer service rep in the summer. He said the issue was taken care of. Nevertheless, WOW has not refunded the prepayment and continued to bill. This is the worst customer service we have ever received.

Having been a WOW customer for over two years with internet only, we have experienced minimal…read moretrouble. We have never required a technician for anything other than the original install. Excellent connectivity, no buffering and stable connection.

.If you do business with Dish and they give you a LOCKED IN PRICE GET IT IN WRITING! They raised my…read morebill 2 months in a row. They don't honor that locked in price. I added up the itemized amounts on the bill it came out to my fixed price. Yet the owed amount was higher. No satisfaction when I called them.

I am disgusted with Dish. We got moved to a new duty station where we cannot use our service, so I…read morecalled to cancel. The person I spoke on the phone with told me there was no way to lower the cancelation fees and that "people needed to realize when they sign commitments that they are responsible for the fees that apply to their account." I will never do business with this company again and neither will my family. I'm active duty, I know what my responsibilities are and I don't need to be told what those are in snide comments. AND they chose to remove my comments from their Facebook page, rather than acknowledge them.

While Comcast is most likely only one of two choices for business internet service on the the south…read moreside of Lake Seminole in Jackson County, Florida, flexibility is not one of their strong points. Heaven forbid if ur out of town all week for work on the road and need to speak to someone about billing on the weekend. Today I set up automatic payments with the app on my phone to make sure they r paid in a timely manner each month. Even with that, Comcast dictates what day it charges to your credit card! More than 2 weeks earlier than the due date on the bill! Way to go Comcast! Whatever is convenient for U!

Horrible customer service. I had an appointment for 3/21 and the tech was a no call no show. And…read morewhen I contacted spectrum they told me that the appointment was for 3/22. It is writing that the appointment was for 3/21. I had it confirmed. I pay my bill. In fact I have over paid and have a credit of over 100 dollars. These people pass your call on quickly and pass the chats quickly. No desire to fix the issue. I guess they are paid by each call and timed They still have not corrected their error and instead keep saying well it was misspoken. I have it in writing three times. Horrible service. I do not recommend at all.

From the owner: Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV…read moreservices. Visit your local Spectrum Store at 3525 Ross Clark Circle. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Dothan Spectrum store. You can also: - Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile™ - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

Negative 6 Star Rating!!! CenturyLink Has robbed me of…read moreInternet speed for years. They have refused to upgrade their service hub within my area because they're too cheap to do so, so the speed goes to a sluggish crawl to being completely unable to use due to no service. I have been with this company for years, around eight. I paid for internet speeds even though I was not getting the full Internet speed that I was promised. I have been raked across the coals of their horrible internet service and customer service experience for No reason except CenturyLink does not care, it is not loyal to their customers, which I have been loyal to them without the fore knowledge Of what the problem was all along for years- CenturyLink. There is nothing that CenturyLink can do to repair a customer relationship that has been disregarded and treated as worthless. When CenturyLink's promises are not kept, services are not provided as presented and Lies are told over and over again about the reason why- it's time for me leave... My time is valuable, the days, months and years of my life dealing with these issues CenturyLink can not repay me for, ever! I hope Elon Musk puts CenturyLink out of business. Good riddance! If you are thinking about signing up with CenturyLink, you may want to find a different internet provider.

I was without internet for 13 days before I recieved another modem. I had to call as bout 4 times…read more The first modem went to an address downtown. They asked for my physical address 4 times before saying UPS would deliver on Friday, 7 d as us after the original modem quit. The following monday after spending about 20 minutes on the phone I thought we had this monster whipped. The 2nd modem was to be delivered on 2 Aug, 2018. The next day on Aug 2, i recieved an email saying it was to be delivered on the 1st. None of this was making sense so more phone calls. On Friday August 3rd I did receive the modem. Would I EVER refer centurylink to any of my friends? I'd rather stand in front of a firing squad!