Met Alan at his booth at the fair in 2015. I had him install DirecTV for me. Everything was done in…read morea timely and professional manner. The one repair I needed, I called on Friday and a repair person was here on Monday. They found the bad connector and I was back up and running. The latest call was for the re-locating of my dish after a new roof was put on. A suggestion was made to maybe put it on a pole instead of the roof. I took there suggestion. Called the day my roof was completed and someone came 2 days later. I highly recommend Sights and Sound Solutions

Sight and Sound Solutions were recommending to me when I was looking to switch cable services and…read morein particular, DirecTV. I contacted them and it was the best decision that I could have made. Not only did they meet my satisfaction, they exceeded it! From purchase to installation, everything was done with professionalism. I highly recommend if your looking to purchase DirecTV, to give them a call. I'm sure glad I did!

I was pretty happy with my visit to this Verizon store. As some background, ya girl dropped her…read morephone in the ocean and needed a new one (sadface). We tried to go to the Tosa store but despite advertising a 10am open time, they were firmly closed so we headed here. This location is doing a good job on COVID stuff - they limit people in the store and you really aren't allowed to wander around and put your plague paws on all the products. We checked in and only had to wait a few minutes before we had an associate assigned to help. The whole transaction was quick and painless (except for the part where I had to pay for a new phone) and they didn't really try to hard sell extras. The set up was easy when we got home, and my new phone is perfect.

worst customer service ever racist reps waited for an hour in the queue to try to purchase a new…read more phone only to be passed over by a white couple who wasn't a long term Verizon customer like was time to switch

I ordered a new iphone through the T Mobile website but ran into a minor issue when I tried to…read moretransition from my old phone to the new phone. I drove over to the T Mobile location adjacent to Brookfield Square Mall (because I saw that they had awesome reviews) and I was so happy that I did. I had a very short wait (less than 10 minutes) and Sydney assisted me with the process. She was extremely knowledgeable and friendly. Since there was lull while I was there, a number of other associates interacted with me and they were all VERY friendly! I highly recommend going to this TMobile location for any assistance you may need. It was a great experience!

Steven and JD were great! They helped us out before the store was closing and stayed late to…read moreassist. I great appreciate the support and knowledge on the upgrades and accessories. Thanks for having great and knowledgeable employees.

I'm not sure what the issues have been, but I've only found this store to be helpful, efficient and…read moreprofessional. Dropped off equipment today and it went without any problems.

Customer service is a joke- especially through their electronic method. Telephonic service takes…read moreforever.

Had to stop in to pick up some equipment. Turns out they did not have what I needed at this…read morelocation. They asked me to go to the one near Southridge. I asked if they could call to ensure they actually had the equipment. After the call, they said that location also did not have what I needed. They ended up sending me to a third location in West Bend. We'll see if that location actually has what I need when I get there. Stay tuned...

My dad went to return equipment and a very nice employee noticed my dad looked annoyed and then he…read morelet my dad go when another customer was up there so respect to this employee (Don't know the name) Thank you!

I don't like to give bad reviews, but i feel like this could have been made right and no one is…read morehelping. Sorry to put this on the store site. But this goes to rate the company overall. I signed up for att service through Target. I was told I would get statement credits for paying the activation fees up front, discounted lines and reimbursement for the payoff of my devices (turns out it was only for my phone not my tablet). In the form of a visa gift card. Went online and submitted the information for the reward in the form of a screen shot because I didn't get paper statements. They declined to reimburse because they didn't like the submission format. So I had to call my old provider and sit on the line for an hour and request a paper statement by mail. Once I received it, I went back to their submission site and it kept telling me I could not submit because I had already submitted. I replied to their email, there was no response. So I called. Turned out I needed to go to an alternative website to submit. The person on the phone was really nice and walked me through the resubmission process where I uploaded all 5 pages of my bill. This was all still within their 60 day required time frame. After I submitted the page said to wait 6-8 weeks to get my card. The other day I realized I had not gotten my visa gift card. So I went into my email to search for information and there was no record of anything. I call in and ask what's up and after 2 phones calls, 4 employees, 1 manager and a hour and 15 minutes of my time they tell me I'm SOL because their system failed. That there is NO ONE, that can make this right. Even if there was no record, how would I know i had to go to a special website for resubmission of my firms unless I had actually done it? Furthermore, the reimbursement of the activation fees only came after I called them back and reminded them. If I wasn't paying attention they would I shorted me that. So I was supposed to get $150 back for paying off my phone and they now refused. This stinks like a scam to me. I do not recommend switching. Oh yes, when I asked to talk to someone higher up I was told there was no one else higher up to talk to me. What a shame.

Usually good experiences here and for that 3 stars. Today Kendrick was sassy and very undermining…read moreto us. I understand having a bad day but don't pawn that onto your customers.

EthoStream is the worst public wifi I have dealt with. It is adequate when it actually lets me…read moreconnect and doesn't kick me off in the middle of an email or form. I travel a lot for work and luckily have only encountered it a few times but if hotels advertised they use EthoStream I would definitely book a different hotel. This trip I actually gave up and was able to use the business next door's free customer wifi the entire time.

Ethostream has infected the chrome web browser on my android phone. I seem to have picked it up at…read moresome hotel. My home page is Google search. When I hit back repeatedly, instead of exiting chrome, my home page goes to ethostream. No matter how many times I have cleared my history and so forth, this behavior remains. If I can figure out who did this to me, I'll give them a bad rating and never return.