I brought in an IPhone to have cracked screen replaced. Had to wait for owner to return to complete…read moreservice. Unfortunately, later that day I learned the "non-Apple" equipment he installed did not work with "Face ID" and I could it unlock features in my phone or access apps I had set up with Face ID. I called the store and got Voicemail. I left a message and never heard back from them. On top of that, Apple recognizes and notes that "non-Apple equipment/parts" have been installed on your phone and makes it ineligible for the phones warranty. Needless to say, $150 later I have a phone that is inaccessible and the store will not respond or fix. I do not recommend this vendor.

Worst experience ever. I needed a new battery for my Mac. They installed a new one still having the…read moresame issues of my Mac battery dying very quickly. Went back in and I was told they could either take their new battery out and since they disposed of my old one I can have my Mac back with no battery if keep the Mac for 3 days so they can run diagnostics on it. My biggest complaint is that they were not upfront with me in telling me that if the battery did not fix the problem, they would make the situation right. On top of that they gave me the Mac back with the new battery. They did not do a battery reset so I had to do that. Overall, customer experience was terrible and I felt like I was lied to from the very beginning they made it sound like everything was going to be fixed, and if it wasn't fixed, then they would take care of me, but upon further investigation they just wanted more money to run more tests on the Mac. 10 out of 10 would not recommend this company!

Met Alan at his booth at the fair in 2015. I had him install DirecTV for me. Everything was done in…read morea timely and professional manner. The one repair I needed, I called on Friday and a repair person was here on Monday. They found the bad connector and I was back up and running. The latest call was for the re-locating of my dish after a new roof was put on. A suggestion was made to maybe put it on a pole instead of the roof. I took there suggestion. Called the day my roof was completed and someone came 2 days later. I highly recommend Sights and Sound Solutions

Sight and Sound Solutions were recommending to me when I was looking to switch cable services and…read morein particular, DirecTV. I contacted them and it was the best decision that I could have made. Not only did they meet my satisfaction, they exceeded it! From purchase to installation, everything was done with professionalism. I highly recommend if your looking to purchase DirecTV, to give them a call. I'm sure glad I did!

The experts at Tech Lab are all very professional and knowledgeable. We had Tech Lab come into our…read moreSenior Living community to teach a class to our residents and guests on the Internet, Online Security, Social Media and Pinterest. Every one of our attendees had positive things to say about their experience and the information they learned. The Tech Lab experts were kind, patient, trustworthy and had great presentation skills. We highly recommend Tech Lab for all your computer needs.

Great little company, very helpful and knowledgeable. Customer service is exceptional.read more

You can feel safe and comfortable when Richard Novell comes into your home as he is very…read moretrustworthy and a very effective communicator. Richard is always willing to teach you. He is very patient, knowledgeable, and explains problems concisely. He works well with seniors! I feel grateful that he has come into our lives as it sure makes for less frustration on our computers, cell phones, and other equipment

Since 2015, I have worked with Rich and Chad. They have helped me with my desktop PC, laptop, wifi,…read morerouter and smart TV. Excellent work, good prices, trustworthy and kind. It doesn't get better than this!

Sound Designs helped upgrade our audio/visual/lighting house experiences about five years ago…read more They did a great job. Last week we had an issue with accessing video i several rooms. Sound Designs came out in 24 hours and diagnosed a problem we could have never solved. Isaac, the tech who came out was great.

The owner sold me an overpriced system that did not accomplish what I asked the system to do. Their…read moretechnicians were clearly angry when I asked them to use the clean boot covers that I provided to them. They left my walls marked up, and then denied that they were the cause. Find a different installer. Any chance you want to purchase from me the crappy equipment that Jack sold to me? Stay away.

I priced a battery online but that would has come without being charged so I bought one locally…read moreeven though it wasn't double the price because they offer a battery "ready to install". When I picked it up the counter rep told me it wasn't charged. I let home know I didn't have a way to charge it, instead of offering to charge it, he told me I needed to buy a battery charger. I declined. I'm all about buying local but when there's zero customer service that goes with it, I'm out. Zero starts would be a better rating

They cancelled my appointment without me knowing. I went there and they don't even sell my phone…read morebattery. They wasted my time, customers not valued. ?????????????