Great service. Fixed my cracked iPad screen . It looks brand new. Will definitely come back & do…read moremore business. Thanks!!!!!

Very fast and friendly service. They fixed the screen on my iPad in a few days for a reasonable…read moreprice.

Customer service reps and sales staff at this location generally are friendly and helpful. The…read morestaff is knowledgeable about the products and services offered through AT&T and I have not dealt with anyone rude or unpleasant. I've visited the store several times for questions on my home AT&T U-Verse service as well as my AT&T wireless service/devices and have had my questions/concerns addressed each time. The lack of a higher rating is due to the wait time and sales efforts to push unnecessary services and accessories. On several visits I have waited over 30 minutes for help where there have been no more than 3 or 4 other customers waiting in the store. When finally serviced it does seem to take the service reps a very long time to look up account information or proceed through the checkout process. Half the time spent with sales reps it seems like they are looking up information on their iPad devices or "checking on something". When purchasing/upgrading phones I also have felt heavily pressured into purchasing accessories or services I was not interested in. I understand that there may be some commission based incentive for sales reps to do this with customers, but these types of experiences are what drives me to shop online rather than in-store.

I don't like to give bad reviews, but i feel like this could have been made right and no one is…read morehelping. Sorry to put this on the store site. But this goes to rate the company overall. I signed up for att service through Target. I was told I would get statement credits for paying the activation fees up front, discounted lines and reimbursement for the payoff of my devices (turns out it was only for my phone not my tablet). In the form of a visa gift card. Went online and submitted the information for the reward in the form of a screen shot because I didn't get paper statements. They declined to reimburse because they didn't like the submission format. So I had to call my old provider and sit on the line for an hour and request a paper statement by mail. Once I received it, I went back to their submission site and it kept telling me I could not submit because I had already submitted. I replied to their email, there was no response. So I called. Turned out I needed to go to an alternative website to submit. The person on the phone was really nice and walked me through the resubmission process where I uploaded all 5 pages of my bill. This was all still within their 60 day required time frame. After I submitted the page said to wait 6-8 weeks to get my card. The other day I realized I had not gotten my visa gift card. So I went into my email to search for information and there was no record of anything. I call in and ask what's up and after 2 phones calls, 4 employees, 1 manager and a hour and 15 minutes of my time they tell me I'm SOL because their system failed. That there is NO ONE, that can make this right. Even if there was no record, how would I know i had to go to a special website for resubmission of my firms unless I had actually done it? Furthermore, the reimbursement of the activation fees only came after I called them back and reminded them. If I wasn't paying attention they would I shorted me that. So I was supposed to get $150 back for paying off my phone and they now refused. This stinks like a scam to me. I do not recommend switching. Oh yes, when I asked to talk to someone higher up I was told there was no one else higher up to talk to me. What a shame.

I stopped in and explained to Keise that the iPhone was not charging and it was a real problem for…read morethe Vet that was the owner. Keise, took the phone, went in back for several minutes, and came out and put it on the counter charger cord for it to regain power! Keise saved this day. I have used UBreakiFix before on the Eastside of Milwaukee and have always been pleased. The action taken by Keise has reassured my view that this location with Keise is a winner!

My phone was fixed with only one hitch. After driving 40 from home I was told they still needed to…read morerun the diagnostics. I needed to enter my Apple password, which was on my computer. I don't remember any of my 80+ passwords, thus I store them on my computer. Drove home and back again only out they no longer needed the password. I don't know if they completed the diagnostics or not. Bottom line the phone works just fine.

I've bought my last few phone cases from here - for the most part, cases are cases. However, the…read moreguy that works here is absolutely meticulous in getting your case & screen protector absolutely perfect. I had my last case for over a yer and the protector never bubbled or peeled. Selection is decent, spending on which model of phone you're sporting. I'm still on the iPhone 5 so my choices were a little more limited. If you need a case, they'll make sure you get what you need.

For a Mall Kiosk it's about as good as you can get. I got a case and Bluetooth for the price of…read morejust the case at most other places. Plus the guy who helped me made sure I was all set up before I left. I can't really ask for anything else.

DO NOT SHOP HERE!! They will keep your item for nearly two weeks and then claim the replacement…read morepiece is still coming. When I was tired of waiting for my iPad to be repaired ("It'll take four hours...it'll be another two days"...12 days later still not repaired), I went to pick up my iPad and the OWNER refused to give me my iPad. I actually had to call the police! The officer informed me that they've been called a few times because of this guy! He finally returned my iPad because the officer told him to. He then wasn't going to refund my full amount because he "did work on it." After an hour and a half, I got my iPad and my full refund. STAY FAR AWAY FROM THIS KIOSK!

Bought a PU Leather wallet case with snap for my Samsung Note 4 from this kiosk approximately 2…read moremonths ago. My love for this case was quick and strong. I was able to ditch my purse on many an outing because I could keep my id, a couple of credit cards and some cash right on my phone! However about 3 weeks ago, I found the rubber like edging peeling. It was not severe, so I carried on. Within the past week, I noticed that the corners of the plastic frame that hold the phone are cracking and slowly breaking off. I am not a rough user, nor do I drop my phone. So this was when I decided to speak with the staff the next time at the mall. Yesterday, I spoke with a polite woman who informed me that what I was showing her was "normal wear and tear". On one of the similar, but not quite equal cases that I had purchased from Wish for about $8, this would be an acceptable response. But for a $50 case that was probably less than 2 months old? Not ok in my eyes. After discussing it further, she would not be swayed to offer me any sort of allowance. So I visited a young man who offered me another similar but better constructed case for $20. Also bought 2 tempered glass screen protectors . The total? The same as I had paid for the case from Cellairis. They won't get my business a second time.

I had my broken iPhone screen fixed here at the Southridge Mall by Shakil, and I couldn't be…read morehappier with the experience. The price was reasonable, but what really stood out was how skilled and knowledgeable Shakil is -- he clearly knows what he's doing. My phone looks and works like new, and the repair was done quickly without cutting corners. Skip any other repair place in the mall and go straight to Shakil.

From the owner: At Cellaxs, we fix phones fast and right! Located in Southridge Mall next to the food court, we…read moreoffer all kinds of phone repairs—cracked screens, battery issues, charging problems, and more. We also repair tablets, iPads, and other devices. Looking for quality accessories? We’ve got you covered! From premium phone cases to strong screen protectors, chargers, and more—we only carry the best for your device. Stop by today and let our friendly team help you out!

Literally give them a call and they will assist you 100%. They'll work with you. The service came…read moreout to less than $100 to fix it. Honestly the charge is worth the service. The guy was very professional, and polite. I got Ryan, and he was super chill. I didn't expect to have a same date appointment, he made an appointment to see me with in an hour. Even better; he came to me, and only took 15mins to fix the phone. Did a clean job, and knows what he's doing. My phone looks good as new.

Yesterday afternoon my phone screen went completely green on my iPhone. I did some Google searching…read moreto see where I could take it in to fix, and a prince range on what it would cost me. During my search I came across smart tech and went through the reviews and the photo gallery of previous work. I was very impressed, and I decided to send them an email. They got back to me within 10 minutes, and they were able to help me the following day. Ryan came to my office, I handed him my damaged phone and fixed it in under 15 minutes. I'm extremely satisfied with the quality of the repair. My phone looks brand new!

Just back from verizon brookfield...was greeted by a lovely young lady who after a few quick…read morequestions connected me with a gent to help me. Guy was helpful, knowledgeable and didn't try to upsell me, explained everything clearly, took his time. Ended up leaving with what I came for (the phone I was leaning toward from pre-trip research), and nothing that hadn't.

I was pretty happy with my visit to this Verizon store. As some background, ya girl dropped her…read morephone in the ocean and needed a new one (sadface). We tried to go to the Tosa store but despite advertising a 10am open time, they were firmly closed so we headed here. This location is doing a good job on COVID stuff - they limit people in the store and you really aren't allowed to wander around and put your plague paws on all the products. We checked in and only had to wait a few minutes before we had an associate assigned to help. The whole transaction was quick and painless (except for the part where I had to pay for a new phone) and they didn't really try to hard sell extras. The set up was easy when we got home, and my new phone is perfect.