Great service. Fixed my cracked iPad screen . It looks brand new. Will definitely come back & do…read moremore business. Thanks!!!!!

Very fast and friendly service. They fixed the screen on my iPad in a few days for a reasonable…read moreprice.

Two iPhones in for battery replacement. One hour later and ~$200 lighter, I have functional phones…read moreagain. That's a decent value for non-apple batteries.

they replaced my phone screen a few months ago and now it's acting up. The screen illuminates…read morewithout any image and i can't access the phone. They refused to fix it due to normal wear on the screen from being in my pocket. It was not cheap either.

Yesterday afternoon my phone screen went completely green on my iPhone. I did some Google searching…read moreto see where I could take it in to fix, and a prince range on what it would cost me. During my search I came across smart tech and went through the reviews and the photo gallery of previous work. I was very impressed, and I decided to send them an email. They got back to me within 10 minutes, and they were able to help me the following day. Ryan came to my office, I handed him my damaged phone and fixed it in under 15 minutes. I'm extremely satisfied with the quality of the repair. My phone looks brand new!

Ryan does great work. I was able to book a same-day appointment with him to repair my iPhone. He…read morecame to me and fixed my phone in his mobile workshop in less than 20 minutes. Great service, fair price. Highly recommend!

Worst experience ever. I needed a new battery for my Mac. They installed a new one still having the…read moresame issues of my Mac battery dying very quickly. Went back in and I was told they could either take their new battery out and since they disposed of my old one I can have my Mac back with no battery if keep the Mac for 3 days so they can run diagnostics on it. My biggest complaint is that they were not upfront with me in telling me that if the battery did not fix the problem, they would make the situation right. On top of that they gave me the Mac back with the new battery. They did not do a battery reset so I had to do that. Overall, customer experience was terrible and I felt like I was lied to from the very beginning they made it sound like everything was going to be fixed, and if it wasn't fixed, then they would take care of me, but upon further investigation they just wanted more money to run more tests on the Mac. 10 out of 10 would not recommend this company!

I brought in an IPhone to have cracked screen replaced. Had to wait for owner to return to complete…read moreservice. Unfortunately, later that day I learned the "non-Apple" equipment he installed did not work with "Face ID" and I could it unlock features in my phone or access apps I had set up with Face ID. I called the store and got Voicemail. I left a message and never heard back from them. On top of that, Apple recognizes and notes that "non-Apple equipment/parts" have been installed on your phone and makes it ineligible for the phones warranty. Needless to say, $150 later I have a phone that is inaccessible and the store will not respond or fix. I do not recommend this vendor.

These people are completely incompetent. Avoid like the plague. We are out over $100 for a device…read morethat worked with a broken screen but now doesn't work with a new screen, not an improvement from my perspective. This type of operation (I won't dignify it by calling it a business) is why we need a zero star option.

I went in to get a quote for fixing my broken screen on my iPhone 7 plus. I was given a price of…read more$179. I told him that I was going across the hall to find out my buy-out for my phone at US Cellular to see if it made sense to spend money to fix my screen. The other employee was waiting in the hall for me to come out of US Cellular and told me they could fix it for $150 they were going to give me a "deal". I had them fix it, only to then have my phone not work. I could no longer hear out of the "ear speaker". I went back the next day and he said he was going to order a part they didn't have it in stock, which lead me to believe that this happens often and that they could fix it. I was told to come back in 2 days. I went back in 2 days, now the story was 1 in 70 iPhones the speaker sensor will break if the screen is changed. Now, that is not what they told me 2 days prior. I was then told he would take my $150 and put it towards a new phone from Apple and whatever the difference would be I would only need to pay half, and don't be worried he told me because he could get a deal. Might I add that he stated that he would need my phone for 24 hours to switch it over. I needed a few days to figure out what to do. Today I went back into the store and requested a full refund. I was then told by one employee who had "the owner" on the phone that my only option is to get a new phone through him. My main issue is that the customer is not warned that if their phone is taken apart to fix the screen that the sensor may break and that they would need a new phone. Nor did the people at your store, which they claim they just found out with my phone. A customer should have the correct information to make a decision to have the screen fixed and possibly be able to hear from the phone or live with a broken screen which the phone is still functional. Tonight the "owner" was not in the store, the person working in the store said he was out to dinner with his family for his mother's birthday and he would come talk to me at the store I was working in. I walked down the hall in the mall and guess who was hanging out with other mall employees......."the owner". He ignored me and went behind a kiosk. I then walked passed the employee that was in the store and he was looking down at the "owner" and I informed him how terrible and unprofessional their customer service is and they themselves. "The owner" has yet to resolve this issue. These guys lie just to make a buck, don't trust them. They do not know what they are doing. I have sent emails to the head Dr. Repair company they do not respond either. I am a mall employee and I cannot even imagine that the owner and another employee would treat customers this way! DO NOT take your phone here to be fixed! Look at their Facebook paged, many customer complaints.

27th Fix is the best place to get your electronics repaired with confidence…read more Confidence that the work will be done right and quickly and at the best price. This was second time that I needed something fixed and as promised they were done when the owner said they would be done. The owner " Malik " is extremely helpful and knowledgeable he will explain everything to you so you know what needs to be done. Both visits to 27th Fix were like visiting a friend who just happens to fix electronics.

Service was fast, problem was fixed. Would definitely go back if I needed more things fixed.read more

Shame on this location because on my last visit I brought my watch in for a battery replacement…read morelike I always do and my watch works as good as new. This was years ago and on that visit I left with a non working watch which surprised me because a battery replacement always brought it back to life. The guy who helped me came back after a few minutes and informed me that after two good batteries were tried the watch is basically junk because a new battery didn't make my watch function anymore. Well I threw it in my junk drawer and forgot about for years after buying a replacement watch, fast forward years later and my atomic watch which doesn't have a battery actually stopped working. Before I replaced my current watch I remember my old watch and thought how about a second opinion and I went to the Hales Coroners location and after 5 minutes the guy handed me my supposed junk watch working perfectly with a new battery, WTF BS is going on at this location and why would you completely lie to a customer or maybe he thought he could get my watch thinking just throw it away for me if it's junk. I'm completely on the fence about ever using this company again and just going to a jewelry store like I have done in the past. This is seriously a stain on the batteries plus brand and shame on them.

Quick service and will help you in a pinch! I came here after my wife's car was struggling after…read morenot consistently starting in cold weather. He checked the battery and gave me reasonable advice that helped me make a sound decision. I ended up replacing and the install was quick and easy. My only wish is that they honored online pricing discounts in store.

Excellent! BF and I have been coming here for years! He is quick with his work and very well…read morepriced! Recommend him To everyone!! Best in MKE!

Someone I knew had a memory stick that had a multiple million dollar company's information on it,…read moreincluding Quickbooks. The stick got bent and it stopped working, just before payday, just before Christmas!!! A wonderful gentleman at this company was able to solder the necessary parts, the information extracted and he copied it to a different memory stick....literally saving the employee weeks of recreating an entire "Company in Quickbooks". Everyone gets paid now!! I call him a hero!!

I brought my computer in to retrieve files per their website. The clerk said he was 99% sure they…read morecouldn't restore any files, so I asked for my computer back & to refund the $60. He wasn't authorized to do so. Their customer service is refusing due to diagnosing. The computer doesn't have a battery so he wasn't able to turn it on! The computer was in their back room for less than 2 minutes! Don't go there!

Awful. Lost information on what was wrong with my pc. Strung along day after day when it would be…read morefixed. Finally went in 8 days later and picked up my still broken pc.

Horrible -Horrible - Please check your bill things are being added and charged for services you…read moredon't have, You will spend days on the phone and get nowhere. Find a corporate store, they have more info and a better ability to help you. I'm quite sure all the other stores just have salesman that work on commissions and they will rip you off. The "Not good" rating is far from accurate. It should be HORRIBLE or criminal.

Ugh, I should of went to the AT&T down the block.....wait, why is there two full size AT&T stores…read morewithin three blocks of each other? Anyways, we get our cell service from AT&T due to the meager discount we get from my wife's workplace and we specifically came to this location due to the stellar service we got from the employees a couple years back. This time that was not the case. It did start out well, however. A lady greeted us at the door on a busy Saturday and when we told her we were interested in buying some new phones. She explained that we could make an appointment for a couple hours later. We gladly set a time, did some shopping, came back and we were with a salesperson in about seven minutes. Not bad and definitely better than sitting around with a one year old waiting for a salesperson. But that's where my experience started to turn. My wife was set on the iPhone 5s, but I was trying to decide whether to go with the iPhone 5s or one of the newer Samsung Galaxy phones. I spent hours at home studying the differences between both phones and I still had questions. Not a big deal, the last time I had a ton of questions since the 4s was my first iPhone and the salesman was happy to answer my questions. So my wife orders her iPhone and tells our salesman Berto that I have some questions. He couldn't answer one of my six simple questions which ranged anywhere from the technical specifics of the phone to what accessories where included with either phone. I was waiting for "I'm sorry, this is my first day", but all I got was "I don't know" followed by an eye roll. I'm not asking questions questions about a Motorolla Sh*tbox you get for free with a two year contract. I was asking questions of the difference between the highest priced iphone compared to the highest priced Galaxy and I got nothing. It was so bad that my wife wanted to buy Otterbox cases from them and I couldn't stand giving Berto an extra $100 in commission so I made her buy them across the street at Best Buy instead. I'm definitely going down the street next time.