Great work! Resolved our issues with great communication all along the way. Nick was great and was…read moreso good explaining what the issue was and what was needed to be fixed.

Service was amazing and the price of the work was more than fair. I would highly recommend this…read morecompany and plan on using them again in the future!

Great service with a very friendly professional! Chad made me feel completely at ease while…read morelearning the technology to run my smart home! Highly recommend!

From the owner: A "Connected Home" is a living environment that empowers the consumer to maximize the potential of…read moretechnology to satisfy personal needs. It gives the homeowner control to enhance one's lifestyle, and make a home more comfortable, safe and efficient. Those systems could include communication, computers, audio/video, entertainment, security, lighting controls, and environmental controls.

Paid the full amount agreed upon. The last day he worked he tried to add 50% more to the price…read more The system did not work well and after a month it didn't work at all. BUYER BEWARE. (The cost of my non-working system was $4,000.00.)

Very responsive and professional. Quick turnaround email communication. Edwin is very knowledgeable…read moreand quickly installed my security cameras hassle free. Would definitely use their service in the future. Highly recommended.

Vivint Security: $20,000 Wasted - No Video to Give Police During Neighborhood Disturbance…read more(Milwaukee East Side) We live in a very nice neighborhood on Milwaukee's East Side, and after spending about $10,000 per house--totaling around $20,000 across our previous and current homes on Vivint equipment, upgrades, and installations--I'm thoroughly disappointed. Vivint promises reliable security, but their system has failed us repeatedly, especially in situations where footage was critical. Do not choose Vivint--it's been an expensive mistake with no real protection. The most recent example: On a rainy Friday night, disruptive out-of-town kids in a truck caused chaos--screaming, yelling, and it looked like they were trying to run someone over. It woke us and our neighbors. We and several neighbors called the police right away, but by the time officers were contacted, the group had already left, so no one came out. The police did ask if anyone had video footage to help identify or document what happened. We have expensive Vivint cameras (upgraded about a year ago for ~$2,000-$2,500 that time, with cameras around $500 each), which the technician assured us had built-in local recording to capture video even without internet. That promise didn't hold up. We had zero video to share with the police. No clips, no evidence--nothing to assist their follow-up. Support the next morning? Over 2 hours wasted: deleting/reinstalling the app twice, rebuilding the system twice, unplugging the "Space Monkey" (which they claimed I didn't have), and more frustration. These 1-3+ hour troubleshooting sessions happen every time something goes wrong. This is part of an ongoing, costly pattern: * At our previous house, installation damaged our beautiful front door, and cameras went offline constantly. * We upgraded equipment right before moving (part of that ~$10,000 per house total), not knowing we'd buy another home soon after. * In the current house, false alarms trigger randomly (even when disarming as we enter). Once while out of town, it went off; our pet sitter disarmed it--no Vivint response showed up--but they still tried charging us for a "dispatched" service we missed the text about during a concert. * Every suspicious or criminal incident nearby? No usable video because of recurring outages, internet dependencies, and unreliable features. Vivint pushes pricey upsells, overpromises offline/local recording (it still relies heavily on stable WiFi/internet despite what they claim), and delivers slow, aggravating support. The system looks good on paper, but in real life--especially with weather-related internet drops--it fails when you need it most, like when police ask for footage. One last thing they have nobody working in Wisconsin so it's very hard to get a technician unless they're installing new equipment to take your money! I'm reporting this to the Wisconsin Attorney General's office. With ~$20,000 invested and zero peace of mind, avoid Vivint. There are much more dependable security options out there. Learn from our experience. 1-star rating.

Poor service. Terrible customer service. Equipment was out of date. Not worth it. I was never able…read moreto upgrade my equipment because it was never a service agent in the area. I had to change all batteries my self and do the maintenance myself. When I decided to cancel, all of a sudden new equipment and Lower monthly prices were available to me.

Really poor service. They were recommended by our new home builder so we went with American In…read moreHome. Wish we had shopped around. We would not use them again. They overcharge and then don't follow up with service. When we call Rick Dahl, it takes forever to get a call or email back from them.

I was directed to America in Home by Dyson to repair my 5 year old Vacuum cleaner. I experienced…read moresome of the best customer service I have ever seen. Gary looked at my vacuum when I dropped it off and diagnosed what was going to need to be repaired on the spot. He spent time explaining what had happened, and what he was going to do. When I picked it up he was helping another customer with a similar Dyson Model just as he had helped me when I dropped my vacuum off. He took time to show the other customer what she could do on her own to fix her out of warranty vacuum. Then he spent time with both of us showing us how to clean or replace the air filters. The customer displayed by Gary went well above my expectations. I'm happy to recommend Gary and America In Home to anyone who needs help with their vacuum.