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    Kamenz Heating And Cooling

    5.0 (4 reviews)
    Open • Open 24 hours

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    1st Choice Heating & Cooling - New A/C unit and duct work.

    1st Choice Heating & Cooling

    (21 reviews)

    I had an appointment for a $179 A/C tune-up. We had been customers of 1st Choice for 26 years and…read moreregularly had "Steve" as our tech. He was knowledgeable and honest. He retired, the company changed hands a couple years ago and this is what happened. The new tech "Nick" arrived and immediately declared our existing unit obsolete. He never layed a meaningful hand on the equipment. Since it was 26 years old I decided to go with his advice which lead to cursory look at our furnace and a caution that "Carrier" was fazing out of residential HVAC equipment and they no longer sold it. He suggested that we stop right there before he did any "work" and have his brother "Dan" come in to give me an estimate on replacing both units. He said there would be NO CHARGE for him since he hadn't done anything. He left and Dan came an hour later and gave me an estimate for roughly $14,000. It was emailed to me. When I looked for it the first thing I saw was a bill for $135 for "Cancelling the Tune-up"! There was nothing wrong with my equipment so I called the "office" and this awful receptionist, Heather, immediately got defensive. She insisted that the technician should have told me about the charge and that she would have a lien put on our house if I didn't pay! She Hung up when I told her that she likely just caused her company to lose a $14,000 job. I called back the next day, hoping to get through to anyone who understood the situation. If they were going to charge me $135 for nothing, I wanted them to come back for the $179 tune-up. "Heather" answered again and refused to forward the call, and hung up again! I am a respected business man in the real estate and financial business for over 40 years. I have given out hundreds of referrals over that time. I would never recommend this HVAC company again if they were the last one on earth!

    Too expensive. Asked them to come out to replace a thermostat. Trip charge was about $160 and…read morethen they called and said it would be $750 to put a new thermostat in. I turned it down and called E&R Heating and the trip charge was $125 and then the thermostat plus install was another $100 for a total of $225. I have rental properties that I don't manage anymore so I haven't had to call an HVAC person in years since the property manager does that for me. I knew the price should be around $200-300 total and almost $1000 was just insane.

    Tom's Heating Service

    Tom's Heating Service

    (29 reviews)

    I want to thank Kyle from Tom's Heating for the excellent job he did…read more He discovered that I was out of fuel oil because the gauge on my fuel oil tank was stuck and also very hard to read. He ordered a new gauge and it is so clear to read and works great. He also cleaned out the sediment that had gotten stuck at the end of the line from running out of fuel oil. Now everything is working great! My experience with Tom's Heating has been excellent.

    Stay away from this place! They cut corners and use cheap, non-approved parts while doing…read moreinstallation. We paid Tom's good money for a Carrier Infinity furnace 9 years ago and have had it inspected and tuned up numerous times. However, we've had a recurring problem with the inducer filling up with water leading to total loss of heat in sub-zero weather. We recently called another reputable HVAC company who immediately diagnosed the issue. Instead of using the proper drain tube kit that should have come with our furnace, Tom's installed a cheap vinyl tube to a piece of 90 degree PVC pipe, then glued it to the drain trap. We later learned that this is absolutely NOT recommended as it is very prone to kinking and clogging which was the root of our problem. Even after I brought this to their attention, Tom's stubbornly refused to admit any wrong-doing or take any responsibility for the error. They would not even honor the 10 year parts/labor warranty unless I first paid for a service call. The rude person I spoke to just about insinuated that they are the only ones qualified to service my furnace and that I was in the wrong for getting a second opinion. How arrogant and insulting! I absolutely refused to hand this company more money just for them to drive their little truck out and still claim they did nothing wrong. We took our money to a far more knowledgeable competitor and the issue was fixed very quickly. I'll never waste another dime at Tom's.

    Kamenz Heating And Cooling - hvac - Updated October 2026

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