Call placed before 8AM. Furnace fixed and restored by 10:30AM!…read more Repaired and took the time to explain what the problem was and to replace the filters. Thank you! Bob H. West Allis

Before coming out for service, I was given two suggestions as to what was causing the leak in my…read morefurnace. Not initially feeling confident with being able to fix the problem myself, I was told that they could send over somebody later that morning to check it out. I did end up, fixing it myself, but I appreciate the honesty of how I could fix it myself. I will definitely be calling them in the future for any future issues with my furnace or central air.

Quick and excellent service. Affordable as well. They came out the same day I called for a furnace…read moreissue. Also did for an AC question as well

Tune up was perfect I watched Will clean the furnace and it was $70 very worth it and technician…read morewas very nice

Tom to the rescue, again! I've been working with Tom's Dependable Heating & Cooling for over twenty…read moreyears now, and he continues to be the best service person I've ever had. My A/C wasn't blowing cool air. Tom was as dependable as ever, got it fixed immediately, and with his usual warmth and smile. I couldn't recommend him more highly! Tom and his team are definitely "dependable," but it seems such an understated word for the wonderful service we get every time we need them!

we had Tom's out to our house after historic flooding to check the furnace and give us a quote on…read morereplacing it. Jason was on time, friendly and professional. He thoroughly inspected it, tweaked a few things and said we were good to g, no need to replace i. Good news. He was here for at least 30 minutes and left without charging us, said he was sure there was no charge. I think he could see by the destruction in our basement that we needed a break, and he did that for us. I highly recommend Tom's!

Tyler did a great job tuning up the furnaces at our duplex. He was thorough, yet efficient, and he…read morefully explained the work performed. The price was just right (less than $250) for an annual service plan. I'd trust Uttke to provide quality services again should we need them in the future.

I called Uttke to give me a second opinion on my furnace in Bay View, after a competitor told me I…read moreneeded an entirely new A/C and Furnace, and furthermore that my air handler was cracked, and carbon monoxide was potentially leaking into my home. Uttke performed a diagnostic and confirmed what I thought all along--the air handler was not cracked, and there was no carbon monoxide leaking into my home. The system was cutting off because I had installed one of those "smart" thermostats that have given homeowners so much trouble. Uttke did show me a good replacement for my furnace when the time came--a mid-range Armstrong furnace. I appreciated their integrity. I went out of my way to purchase AprilAire filters from Uttke because I appreciated how I was treated. Fast forward a couple years and I had moved to Cedarburg and needed two heat pumps. I called Uttke, got an in-person assessment, and a quote. I purchased on the spot and within days I had two heat pumps installed. Uttke was great in terms of communication to make certain the units were placed where I wanted them, and where they would make the most sense. I would recommend Uttke with confidence.

We had a new furnace installed in 2023 and a new air conditioner in 2024. We signed up for the…read moreannual "Maintenance Agreement". Well, we are 100% satisfied with the quality of workmanship, professionalism, prompt service, friendly attitude and excellent products sold. We have never needed a service call on either machines to date. The annual maintenance is such an outstanding offer. It gives you peace of mind that your investment is being taken care of. I would love to recognize Ray Seeber, our technician for his outstanding quality of work. He was so informative, patient and respectful. Thank you Ray, we look forward to seeing you again. Kettle Moraine, you are certainly the BEST!!!! Mr.& Mrs. O'Brien

I was told the service visit would be $125. I was then charged an additional $175 for about 45…read moreminutes of the technician's time, for a total of $300. No repairs were performed and I was ultimately told that the AC was operating normally, without a solution to the temperature difference I had called about. I understand paying for diagnostic time, but $300 for this visit felt very expensive, and I wish the additional charges had been clearer when I scheduled. Update: I appreciate the business owner commenting on their charge process. The technician specifically noted charging me for 45 minutes, and I have an email time stamped 45 minutes after he started work. Also, none of the paperwork notes that the initial charge includes 30 minutes of time, which further emphasizes my point about transparency. Update: Update: I previously listed the wrong dollar amounts, so I am correcting them after reviewing my invoice. I was charged $149 for the diagnostic visit plus $130 for an additional 45 minutes of labor, for a total of $292.95 with tax. After the business stated that the technician spent approximately 75 minutes diagnosing my AC, I requested their timestamped records. Their records show that at 12:38 PM I signed their Customer Acknowledgement stating that "all work has been completed," and my invoice was emailed at 12:40 PM. However, they are counting time through 12:51 PM toward the 75-minute visit based on their tracking system. I disputed the additional labor charge and requested a refund. The company refused and offered only a credit toward future service, which I declined. My concern is not that diagnostic work costs money. My concern is being charged for diagnostic labor that I do not believe is supported by the company's own records.

JM mechanical is always available, very friendly, and they provide top notch service that meets…read moreyour needs at a reasonable price. I've relied on them for years!

Jon has always provided fast courteous service at a fair price, have replaced furnace, a/c and hot…read morewater heater in last few years, highly recommend their products and services.

We've invested a lot in Over the Moon over the last two years and they have not disappointed in…read moreboth the responsiveness of their service and the quality of their work. We've had everything from a new service panel and HVAC to venting bathroom fans. All of the guys who have been here have been polite, hard working, and willing to answer all of our questions. The office staff have been proactive in dealing with scheduling and always easy to communicate with on the phone or via text. Over the Moon is the only electrician we will use.

I called to get a quote for running new wire from my house to my garage…read more What did I like? 1) They told me they partner with Hunger Task Force, so I could donate 5 non-perishable goods instead of paying dispath fee. 2) Employees that came to my house were courteous and respectful and seemed knowledgeable. 3) Staff answering the phone were very friendly. What did I not like? 1) Tech that came to my house spent 2 hours looking at my circuit breaker box and plugging a device into a few of my outlets, talking about a concern with "voltage drop" that might be cause of garage power outage. It wasn't, but he was looking for other services to sell me. Never quoted me for the service I needed done. 2) Supervisor came by 2 hours later to re-inforce the "voltage drop" concern. Gave me a quote. Quote included surge protectors for each circuit box that I did not ask for. After surge protectors removed from quote, it was still $4400 more than the quote of the company I ultimately hired to do the work. Tech and supervisor both got their boss (same guy) on speakerphone to discuss voltage drop concern. Would cost $200+ per outlet to repair and still not guaranteed to resolve voltage drop concern. Very suspect operation. I will never call this company again for anything. If you do, be sure to get multiple quotes from other companies.

Needed a new furnace, Omer came the same day and explain the process in detail. He came back the…read moresame week to take measurements and was able to install the new unite a few days later. Omer worked hard for a couple of days, installed the furnace and cleaned after himself. Took care of the paperwork and warranty for us. Great service at an affordable price. Will work with Omer again.

We had some issues going on with our 14 year-old furnace. I immediately looked at the reviews from…read moreO&W heating and cooling. And I was very impressed by all the reviews all five stars. So I thought we would give them a try. Excellent service! He arrived on time and showed me everything that was wrong. Turns out all it needed was a cleaning of some wires and a condensation tube was completely frozen which he took care of immediately. He also took the time to discuss with me of something that needed to be done in the future regarding our unit. Omer was extremely trustworthy and honest! Also the price was extremely reasonable!!! My husband and I were extremely happy with this company and will definitely use them in the future as you should too.