5 star - came out same day. did a couple additional maintenance items at the end which was nice cuz…read morewe were already paying for the full hour of labor. Showed me how to properly adjust settings on water softener as well.

They are always able to come and fix our furnace if we have issues. Usually less than four or five…read morehours to arrive, even in midwinter. Great service, friendly and fairly priced.

Incredibly easy to work with and great communicator. Dave responded very quickly to email…read moreexchanges and a price quote quickly turned into a next-day water heater replacement and water softener disconnection. Pricing was fair and everything was handled in under 2 hours. I will be referring Dave to friends and will engage him again for any other plumbing needs. Thank you!

I called several plumbers and was impressed with Dave's professionalism. He was able to directly…read moreanswer my questions regarding approximate time and cost of the job I wanted done. He even requested photos of the work area I wanted done. He was prompt, very efficient, and did a great job. I would highly recommend him!

Prompt. Reasonable rates. They communicated well, showed up on time, got right to work and…read morecompleted the work quickly. Hopefully I'll never need a plumber ever again, but if I do I'd use this company. Also, they wore booties over their shoes while in my house which is super appreciated.

They were awesome. Responsive, honest and affordable. We're upfront with everything and very…read morecourteous.

Originally booked an appointment for Tuesday evening, 6-10pm. Was communicated to that their…read moretechnician was at a job that's taking longer than expected. Rescheduled for 12-4 the next day. No problem. Was then called by their dispatcher at 1:30 saying their technician was 30-45 min out. After 2 hours I called back wondering where our technician was and was informed he was 12 minutes out. A call in that 2 hours we were waiting would have gone a long way to a 5 star rating. Our technician Kevin, deserves 5 stars. His service was excellent! Took care of our drain and was extremely professional.

Replace gasket under sink. Replaced entire drain fixture.. plus pipe drain from garbage disposal…read more Bit pricey but trustworthy.

Sean was great to work with and looked at money saving solutions to my issues…read more I will definitely be calling Sean for any future issues. Thank you, Dan Whitford

Awesome response time. Efficient and quality work. He knocked out broken pipes in laundry area and…read moreshower valve and trim replacement in a few hours! Highly recommend.

Hagen provides great service, on time, polite, honest, reliable! I have used them several times !read more

I would not recommend this business to anyone. I called them because 2 years a go they put all new…read morepipes in for my outside water faucets and a week ago one of the pipes burst causing my basement to flood. they accuse me of leaving my garden hose attached to the spicket over winter which was not true. I have expandable hoses which must be brought in every winter so I got a bill cause they would not do it under warranty. They also had no proof that i left my hose attached. thet only assumed.

Jeff and the team explain things well, present options and then do good work. I really appreciate…read moretheir service.

I highly recommend this firm for expertise and exceptionally fair and reasonable pricing. Jeff…read morediscussed my issue with me on the phone, giving me best and worst case scenarios and pricing which gave me confidence to book an appointment with him to repair a wobbly toilet. Prior reviews may have expressed concern about punctuality, but there is no way to predict how long a plumbing issue might take to repair until the plumber actually arrives to assess the issue... So trust that your job will be done as thoroughly and well by Jeff or his brother as the one that may have caused a late arrival. I hope I don't have any new problems, but if I do Jeff will be my go-to plumber from now on, and I will continue to refer him to others with the highest rating!!!!

I couldn't be happier with Bassett Plumbing. I called on a Wednesday, Tom came right out to take a…read morelook at the plumbing under my kitchen sink that need to be reconfigured and even offered to come back that day after he finished his scheduled repair. He also only quoted me $150, this being after I had already received (2) quotes for $450 and $495. I had Tom come back on Friday to do the reconfiguration and unfortunately he ran into a problem. He left to get the materials that he needed, came back and fixed it and was only going to charge me $125, less than what he originally quoted. Tom was very professional, friendly, and very honest. Definitely call Tom if you need anything!! If I could give him 10 stars I would!

Bassett Plumbing installed out water heater without a dielectric union between the cooper pipe and…read moresteel pipe. These two metals corrode each other without this piece. We did not notice this until the water heater started leaking where is began to corrode. I have called and left multiple messages and still have not heard back. We bought this Rheem water heater less than a year ago and it is already in bad shape.

I was just billed $166 for a temporary repair on a bathroom faucet handle that broke. It ultimately…read moreneeded to be replaced so I ordered one off the internet. Meanwhile they tried gluing the broken one together, which broke the second they left. I was anticipating this charge to include them coming back to install the new one but no. What a joke.

I have water pressure again! Thank you to the two exceptional plumbers that visited my home, both…read morewere professional, on time & were excellent at explaining the problem in terms I could understand. I had a great experience, from the first call to the office to the completion. I had been dreading calling a plumber because I believed my water tank needed to be replaced. Instead, and to my delight, it was a switch that needed to be replaced at the cost of $35.90. JC will always be my first call for any plumbing needs & my first recommendation.

Floyd's Plumbing took great care of us. They were professional, reliable, and extremely courteous…read more They arrived as promised and quickly fixed my issues at a fair Price.

From the owner: Floyd's Plumbing, Inc., in Waterford, WI, has offered premium plumbing services since 1992, read more