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    The service here is terrible. VERY slow! I am only here to drop off equipment and I've been sitting here waiting. Ridiculous!

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    Verizon FiOS Store

    Verizon FiOS Store

    (3 reviews)

    I am SO frustrated with Verizon FIOS right now. First of all, the technicians you try to talk with…read morewhen calling support have very poor English. It was VERY difficult to understand any of their tech support. That is very frustrating. I had to call several times to finally talk to someone who somewhat understood what I was trying to say. Next, the tech who ended up coming to our house today was VERY nice BUT, he was flustered because he had to do a lot of work to make FIOS work again. I don't blame him for being flustered about that though, if the first tech who was here to hook everything up would have done it properly, he wouldn't have had to come out to fix everything - the problem was however, he forgot to hook our bedroom TV cables back up in the attic. I've paid for 2 On Demand movies, HD Movies weren't working so was out that money, now the TV in the bedroom isn't working at all - it's been a couple weeks now that I have had problems, paying a WHOPPING bill with service that's not working and tech service that quite frankly sucks. If I had another choice for cable optic service, I would take it in a heartbeat. I tried taking on Verizon chat to have the tech come back out to the house (he forgot to leave his business card) but they said I could be charged for the visit - because of their mistake!!

    Within a company FULL of corruption, my Fios assistant (whom I dealt with over the phone, and who's…read morename I have unfortunately forgotten) accepted my DVR return which, by his account, is the first in his decade of working there by mail from Texas. His service was outstanding and saved me the $1000+ dollars that Verizon was arguably trying to force me into paying by giving me absolutely no way of sending my equipment back after failing to send a shipping label. Sending my DVR via FedEx was my Hail Mary and it worked miraculously. I won't re-sign with Verizon due to the awful exported customer service but because of the in-house Floridian service representative, I will hold myself back from slandering their name.

    Verizon

    Verizon

    (43 reviews)

    $$

    The local folks were very professional and helpful, at least as well as they could be given the…read morecorporate support, or lack of it. I had a new Z-Fold phone where the left half of the screen went solid green. They arranged for a replacement after significant paperwork. It took a week for the new phone to arrive. And IT went belly up in two days! But I went to the internet first, instead of Verizon, where I was advised by some helpful poster to RESET everything and AVOID 'enhanced' settings. Did so and problems disappeared and have not returned. AI is highly overrated! Be VERY careful allowing the phone to 'think' for you. All the fancy 'adaptive' options are VERY unreliable. AND most of the staff in the stores are just not up to the challenge. BUT WORSE, Verizon 5G is just not there! And neither are ANY of the other vendors, except in densely populated areas! They SELL 5G service but it just isn't there! They SELL 5G 'home internet' but it isn't there! Their nearest 5G service is not close enough to reach with the phone or the 'home internet router'! Lots of 4 and 3G, even 2G! No 5G! In my area, ALL 5G is T-Mobile and concentrated around the local interstate highway! NO VERIZON 5G, even though they SELL it. Maybe in another year or two or three or 2030? 5G is HIGHLY overrated! It is great when you can get it. But don't hold your breath!

    Beverly the store Manager is snarky and unhelpful. The workers at the Verizon Store are very…read morehelpful. She could use some customer service training or get another job. She was dismissive about a cell problem in Lakewood Ranch without even attempting to research it.

    Myakka Technology

    Myakka Technology

    (4 reviews)

    They are reliable and john is understanding, good people. I was having money issues for few months…read morein a row. He worked with me and gave me extensions to make payments without cutting service one time. I highly recommend them.

    Well I don't generally leave reviews but Myakka Communications has provided such an excellent and…read moreconsistent service that it would be a waste not to support their business. They do charge a higher fee than the corporate companies as they are smaller locally owned and operated. However their customer care, service, and internet connection are near untouchable by any other company I have had to use as a provider. Because of this they are easily worth every penny they charge and then some. Whenever there is an issue regardless of whose side it's on they act fast, professional, and friendly. Because they are locally owned they make it their priority to help their customers in a way that actually makes you want to do business with them. The best part is they provide Fiber Optic connection to an area that for the longest time had to rely on satellite for connection. I know they are consistently working on expanding their Fiber Optic Service throughout their area. for all those who don't have it yet. I highly recommend switching to their service. When I first moved into my home it took me a while to find their business. but when I did finally find and reach out to them I had Fiber Optic hooked up within 2 weeks and could not be happier. This is why I love to support our local companies and if you are able to use their service I highly recommend doing so!

    Quality TV Sales & Service

    Quality TV Sales & Service

    (25 reviews)

    I would like to thank Michael Morales ( Quality Tv Sales & Service) and team ( his family) for…read moreincredible service and professionalism! To start, Best Buy canceled our installation of our new home at 6:30pm by text the night before install. Only options were to reschedule or cancel. Evidently they only have one crew and totally left us hanging as we had been planning on this for over 3 weeks. We had to drive 30 minutes to Best Buy in Port Charlotte because they no longer have phones in store, ( this is a complete joke if you have tried to deal with Best Buy lately, GOOD LUCK) to see what had happened and try to reschedule or cancel. We ended up walking out of Best Buy at 9:00pm with nothing resolved and possibly a week or two wait on installation. The next morning my wife found Quality Tv on Google and we decided to stop in. Mike gave us a quick class on TVs and we loved the family atmosphere of his business. Mike was able squeeze us in to do the install and his sons Michael/ Matthew and Brian teamed up to knock out the job. I was in awe of how they teamed up and worked together and how great of a job they did. We have had Best Buy for at least 12-13 installs over the last 15 years and Quality TV hands down was the best service we have ever had! My wife and I couldn't be more happy with choosing Quality Tv& Sales. Highly highly recommend calling them. You'll be glad you did. And if you ever need a service call - they handle that too!

    Outstanding customer service. Knowledgeable technicians who are helpful, patient and kind. We…read moreappreciated his explanation and time.

    Spectrum - isps - Updated October 2026

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