My husband has taken his Terrain here on two occasions and on both they have been extremely…read moreaccommodating. He got his complimentary oil change about a month ago. The lounge has a popcorn machine and they always wash your car before returning it back to you. Yesterday, he called to see if they could check his tire. He had run over a nail and they were able to patch it for $23 and within an hour of dropping it off, it was ready.

Todd Monette parts and service: -I need 2 different parts…read morefor my vehicle...- "Sir I need the VIN number." -No problem- "Oh you have it?" -I also have pictures of the parts i need- "Let me check if we have your parts in stock." !waited! (10-15mins) -Where are my parts- "We have to see if you really want the parts." -Why would I sit here & wait for parts..give you Vin# & ask for parts? If I didn't want them?" "We get a lot of people that come here and not want parts." -I didn't come here to not want parts- "Well do you want me to get the parts?" -No thanks: I'll buy them from another dealership- **Im assuming since I was wearing coveralls I didn't look like a mechanic.** ***What more would I have to do to prove that I'm here to buy parts. ***Inconvenienced me and wasted my time. [my thoughts]^ *I can now understand why ppl would turn around and NOT want parts!

Before I ordered my truck, I did do some research on different dealerships reviews and seems like…read moreRoyal Oak offer the best car buying service. I did have a good experience. Had some initial discussion through their website and email with Jamall. Then I just walk in, told him what model and color I want, confirm the price and discount. Paid a $500 deposit, 6 month later I picked up my truck. Before I picked up, 80% of the work can be done through email exchanges. I think Sales prefer it that way too. I only had to be in the dealership for about 1 hour to pick up my truck, just to sign a lot paperwork and verify everything. Only down side is, Ford right now only offer 5.5% for 48month even with good credit unless you are buying something no one wants like a Mach-E . I can't comments on service/repair yet. But Sales team is very good and efficient.

I spoke with Mariah on the phone to make an appointment for an oil change for the Lincoln…read more Never bought a vehicle here or had any service done, even though it's very close to home. The oil has been overdue for several months now. Don't want any further issues or any for that matter. Maria informed me that they are about two weeks out on getting appointments for an oil change. I had a schedule for two weeks out at 11 AM on a Friday. I parked my car when I arrived in a lot adjacent to the service area. The woman at the front desk told me to pull in the service garage. Guess they don't do that here. There is a cool Shelby for sale for $165k. It looks amazing. Iris waited on me at the first desk. $72 is quite reasonable for an oil change, tire rotation and break check. Takes about an hour and a half. At the lounge before 11AM. I am number 82, will call me on the monitor when I am done. They even sent me a text message in case I need to communicate back to the service department at all. They are closed at 1PM due to the Woodward dream cruise today. My car was done in less than 40 minutes. Not too bad. Service was good from beginning to end. Payment was easy as well at the cashier.

Bought my first vehicle from here last year, had a few issues with it. Looked at upgrading, and…read moreafter some thought, decided to come back and give things another try. The process was smooth(the salesmen were amazing each interaction), they found a vehicle that I'd be happy with, and the pieces have come together much better. I feel I will be happy with the finance company, as well as the vehicle moving forward! Thank you Modern, happy I decided to come back!

SCAM ARTISTS. Do yourself a favor and Google the VIN Number on the vehicle your interested in…read more Check out the auction site they bought it from. Most vehicles are previously totaled and somehow retained a clear title. My Silverado I bought there has severe frame damage. I payed almost $34000 for a totaled vehicle. Body shop stopped the estimate at $29000 worth of damage because it was beyond totaled. We had a settlement for them to buy it back which the dealership backed out of. Arbitration is mandatory in the contract. They refuse to respond. RUN! Do not buy from here. I will be posting anywhere i can find about this. Its just not right.

I was denied and thought no one will help me but I seen this gentleman at the gas station and he…read morewas wearing a work shirt that said New Way Motors he handed me a business card and when I got there they welcomed me instantly and understood my situation after a few questions I was approved .. thank God for NewWayMotors I'm so happy but most importantly I'm DRIVING!!!!! Thanks Everybody

Awesome place! Kal is a great sales guy. Not pushy at all! I would highly recommend you ask for…read morehim. He is willing to work with you no matter what.

Go see Mike!! He really helped me out getting into a new truck. The whole team had fast and clear…read morecommunication during the whole process.

they have great customer service and affordable prices they work with you. Ask For Kynread more

I bought my car here about 4 1/2 years ago, aside from the water pump going out about a year after…read moreI bought it I've never had a problem with my car. And when the water pump went out my warranty they sold me covered it. Now I'm in the market for another used car and so is my son, we will both definitely be coming back soon!

From the owner: Here at Great Deal Auto Sales we take pride in our ability to get even the customers who have been…read moredenied everywhere else approved. We will help you no matter what your situation is! If you don't have the required down payment, we are able to help you. If you have no down payment, we have $0 Down Programs available. Bottom line is we can finance any and everyone. 800, 600, or 400 credit score? No problem! We accept all incomes W-2, 1099, or Fixed (SSI, SSA, SSD, Pension, etc.) Feel free to visit our website or give us a call anytime, we are looking forward to help!

We worked with Patrick to pre-order our 2023 Outback Crosstrek back in end of August, and it…read morearrived in January. Fun fact--since it came from Japan it had all the chips in it and we don't need to take it back for chips like some cars! Patrick was great; he's a no pressure salesman who made sure we understood all of our options, and communicated with us periodically in the months between pre-ordering and the car arriving. We would definitely buy a car with Patrick again! We've also serviced our other car, an Outback, at the service side of things and had a good experience there too! We'll definitely keep going back to Hodges!

I am extremely grateful to the man who greeted me at the Service Department yesterday. I told him…read morethe hood latch on my car wouldn't close right probably due to the single digit weather. I didn't feel safe driving on the highway in that condition. I hadn't been sitting more than 3 minutes in the waiting room, and the man returned to say it was fixed. He oiled the latch, tested it out, and it worked. I asked him how much I owed him, and he said nothing. This brief experience with Hodges Subaru says a lot about the dealership and its customer service. What better advertisement than this simple act of kindness.

Has was extremely helpful and handsome fast, efficient and…read morepolite. I would recommend other's to this dealership. my Malibu LS

!!!!!CAUTION!!!!!! I drove 4hrs one way for the price to…read morejump on me from what they agreed to severalthousand, but thats not even my chief complaint. I was assured the vehicle was Completely gone throughout and mechanical Good . I get there after a 4 hour drive to find the truck leaking oil and covered underneath. They say sorry and brought it in the shop. I showed their mechanic and he agreed pan and seals $4-5k repair. I told them I was not happy about being lied to and was assured the truck was an accident and slipped through. I leave and not even 40 min later after leaving that truck was back out front for sale just Completely cleaned off underneath. I go back and called them out and asked why it was for sale after knowing its going to need $4-5k in repairs needed. I Get told to make it right they will take $500 of for me and then I should buy the truck and wait 30 days or so and make a warranty claim (mind you the warranty is $5k) mind you its a pre existing issue not new. Which you can get in trouble for fraud by doing so. But they will walk you through it as they tried to do for me. THIS PLACE IS COMPLETELY BS. I got the audio recording of the event which will be made public soon and sending to attorney General and to the extended Warranty company about the fraud they are committing.

Selling damage parts don't recommend it to anyone They listed as a clean A grade and when you get…read morethere, they give you damage parts. What a waste.

Ray and Dennis are lifesavers, literally!…read more They were overbooked today when I called with an emergency. We were headed to Chicago for a wedding and my air conditioner was leaking onto my floorboards forming a huge puddle on both the driver and passenger side. Ray answered and explained nothing could get done til tomorrow. After giving me some tips on what to do, he said you know what, just bring it in and we'll take a look. 10 minutes later Dennis, another mechanic, had taken my tire off and was using an air compressor to unplug my drain. We were excited, relieved, and way overdo to hit the road. That's when Dennis informed me that my front tires were hitting wire (that's a frustrating tire story for another day). He told me I shouldn't drive to Chicago or I might get stranded on the highway. Luckily, I have great friends who lent me their car. Dennis and Ray saved me valuable time and potentially my life from two blown out tires. Not to mention, a ridiculously gross towing bill. I can't thank them enough! What awesome employees this place has. Dennis is my go to mechanic from now on.