Ed was a pleasure to work with. He delivered everything that was promised. He worked well with the…read moreinsurance company. His updates on the progress of the vehicle were timely. Even small things such as car mats being cleaned and items left in the car in a proper place, showed great attention to kind detail. They were thorough in their explanations of work done. I highly recommend them for your collision needs.

John S I would recommend Pennington collision to everyone, I…read moreused their service twice in six years and was very please with the work. Ed and Mike are great to deal with, gave the estimate upfront and if any additional parts were needed they called and told you and how much the cost. My 2023 Grand Cherokee with the black diamond paint came out beautifully and match the rest of the vehicle. Great work.

Great service from Adam and the team. Great communication and fast, efficient service. Pleased!read more

Provided incorrect and conflicting information regarding replacement parts for my vehicleread more

I have no idea why anyone would give this place less than 5 stars. We started working with Curts…read moreback in 2011. They serviced our trucks and vans for my husband's Pest Control company. They were always so efficient and fair. Fast forward to about 2021 the Maintenance company I run decided to add some trucks on the road. We started working with them again as needed and they are still always fair and always quick. No they are not the cheapest but time is valuable. Brought one of our trucks in for a busted exhaust pipe yesterday and they had it done the same day. You don't see that at mechanic shops. I highly recommend them. Katey - Pest Arrest and AG Management.

To update a 2 star review, now just one star. I found out some things they said about my car are…read morenot true.

This shop does great body work, they've serviced both my car and my wife's, and did quality work,…read moreswiftly. I hope we aren't going to be continually repeat clients, but if we do need more work done, it's nice knowing we have a solid place to go.

Ed and his team do great work. Sadly, I had to bring two different vehicles here: a minivan which…read morewas rear-ended by some kid in his daddy's Jaguar on prom night, and a sedan sideswiped by a garbage truck while parked. Both times, Ed kept me updated on timing and worked with me and the insurance companies. Very pleased. If I need a body shop again, I'm coming back!

These guys are the best and most honest car repair in Michigan. They even looked at the car I was…read moregoing to buy for free. ( it's been very reliable ). Highly recommend

Honest and fair pricing with kind and fast working mechanics, would never take my car anywhere else!read more

I was in a fender bender and J&M Collision helped walk me through the insurance claim process,…read moreanswer my many questions, and they did a bang-up job repairing my front bumper. It was a stressful time but they did everything they could to put me at ease and get me back on the road.

I highly recommend Kevin at J & M Collision. I brought my VW Wagon there for an estimate to fix my…read morebumper from a minor incident. Kevin looked at it, started to pull on it and got the bend out with 3 tools then jumped up again and got one screw and drill then fixed it like abracadabra while I watched! He also cleaned off the bottom end by the back tires where tar spattered on the body from streets that had pot hole repairs. All took about 1/2 hour. The best part he didn't charge me a dime let alone a dollar! Who does that now a days?! He has no idea how much he helped me out cuz I was stressed out and strapped for cash. I had been waiting to hear back from a company for over a week. I texted, called they don't calll back they leave you hanging or say I'll call you right back and they don't. I've been blessed to find them and want to tell the world how nice he was to me. J & M Collison You Bend it. We Mend it Kevin Sikes (248) 588-1575 1063 E. Maple j-mcollision@sbcglobal.ne Troy, MI. 48083

Back again to find a new person at the front desk David, this young gentlemen actually walked…read moreoutside to my vehicle while I was waiting for my husband to arrive. He inquired as to what he could help me with, I indicated my husband was on his way up to speak with him, and I was just waiting for him. I left a previous review but I did not know how to update the last review. Previously, our vehicle was still under an extended warranty that we purchased for our Cadillac ATS. The owner of A1 had his brother who I believe his name was Sam and a different Front Desk person whose name I cannot remember unfortunately look at my extended warranty paperwork after the diagnose came back of needing a new transmission. In addition to that I had communication issues, ie check engine light would randomly come on and then go off as well as a couple other - indicator lights. The transmission was completely replaced, and because it was under the extended warranty, they were able to get it covered from some company. There was no fee for a deductible to us. The Cadillac ATS is no longer manufactured and was not being manufactured when we purchased it. One of the reasons was the slipping in the transmission. They had to bring in a specialist mechanic to figure out why the different sensors were going off for no reason. I no longer get the check engine light. Fast forward to approximately two weeks ago my husband mentioned that there was something leaking out of the rear of my vehicle on our garage floor. So we took it back up to A1 quality they indicated it was the rear differential that needed to be replaced. We were discussing the possibility of a rebuilt differential however, they do not make rebuilt differentials for our model Cadillac ATS. My husband and I debated whether or not it was worth putting that money into a vehicle based on the age of it. Due to the fact that it now has a brand new transmission and overall seems to be running well. We were going to move forward with the repair. On the way to the shop to drop it off randomly my heater was not working in it. When I dropped it off, I explained to Dave that we needed to find out what the issue was with the heater and how much that repair would be prior to moving forward with the rear differential replacement. After they connected it to their machines and had their head mechanic Mike look at it. Dave passed on the information that it is a communication issue. They believe they have it working now, so we moved forward with replacing the rear differential. Our goal is to get a few more years out of it, and then we will be trading it in on a newer model. These repairs were worthwhile in our opinion based on the fact that the mileage is only 70,000. Time will tell if we made the right decision. However, we found that Dave was communicating through the entire process and updating us before we had to contact him every time. This was a pleasant surprise. The rear differential was repaired in one day and we were able to pick it up the same day. I can always speak to our personal experience with Dave, the owner as well as his mechanics when I say that they have treated us really well! All businesses need to make money to survive and we understand this. It is really nice to have some old-fashioned customer service. There is a warranty on the transmission work that they did as well as a warranty on the rear differential being replaced. I also asked Dave if we sell the vehicle do those warranties go forward to the new owner and he indicated that they did‼ No one is happy when their vehicle breaks down and it is additional money that you did not budget for but it is nice when the experience seems to be direct and honest.

Shameful, Sad, and nothing short of disrespectful. A vehicle looking to be serviced was nothing…read moreshort of a botched surgery. DAVE, the "manager" who wont take NO as an answer, is a snake oil salesman. Brought into service, with no avail. Failed diagnoses, resulting into a new trans. I decided to scrap the vehicle. For days I received heckeling calls and voicemails, again confirming the car was junk. DAVE reassured me that multiple repairs, as well as a $4000 trans would be provided, and the phone calls would stop. I advised DAVE, that wouldn't be necessary. Yet Dave called and harassed daily about making the sale. Eventually, I agreed on the sake of my family. ONLY if I signed his 3rd party transaction for a transmission. SINCE it wasn't my vehicle, my special needs brother took it in my place, since I was guaranteed such courtesy. FAST FORWARD, the program I applied for involved such an outrageous interest that it would cripple my family. $6500 for a $4000 transmission if not paid in 90 days.. I reached back out to DAVE, only to find disrespect, disgust, and blasphemy as if it were my fault to make such a commitment on a vehicle my brother almost had in his grasp. DO BETTER A2 TRANS.

Always a good resalt. Friendly and always on time…read more Very fair pricing. And willing to listen to insurance complications.

Thorough, quick, friendliness & worth the cost, exact, complete, clean building and easy access.read more