Brought my vehicle in for service after I purchased it from a private seller. Got a full inspection…read moreand a honest review of the vehicle and recommended services to make sure everything is good to go for the summer. I was very happy with the customer service and the politeness of the staff was in and out fairly quickly would definitely recommend.

Todd Monette parts and service: -I need 2 different parts…read morefor my vehicle...- "Sir I need the VIN number." -No problem- "Oh you have it?" -I also have pictures of the parts i need- "Let me check if we have your parts in stock." !waited! (10-15mins) -Where are my parts- "We have to see if you really want the parts." -Why would I sit here & wait for parts..give you Vin# & ask for parts? If I didn't want them?" "We get a lot of people that come here and not want parts." -I didn't come here to not want parts- "Well do you want me to get the parts?" -No thanks: I'll buy them from another dealership- **Im assuming since I was wearing coveralls I didn't look like a mechanic.** ***What more would I have to do to prove that I'm here to buy parts. ***Inconvenienced me and wasted my time. [my thoughts]^ *I can now understand why ppl would turn around and NOT want parts!

Before I ordered my truck, I did do some research on different dealerships reviews and seems like…read moreRoyal Oak offer the best car buying service. I did have a good experience. Had some initial discussion through their website and email with Jamall. Then I just walk in, told him what model and color I want, confirm the price and discount. Paid a $500 deposit, 6 month later I picked up my truck. Before I picked up, 80% of the work can be done through email exchanges. I think Sales prefer it that way too. I only had to be in the dealership for about 1 hour to pick up my truck, just to sign a lot paperwork and verify everything. Only down side is, Ford right now only offer 5.5% for 48month even with good credit unless you are buying something no one wants like a Mach-E . I can't comments on service/repair yet. But Sales team is very good and efficient.

I spoke with Mariah on the phone to make an appointment for an oil change for the Lincoln…read more Never bought a vehicle here or had any service done, even though it's very close to home. The oil has been overdue for several months now. Don't want any further issues or any for that matter. Maria informed me that they are about two weeks out on getting appointments for an oil change. I had a schedule for two weeks out at 11 AM on a Friday. I parked my car when I arrived in a lot adjacent to the service area. The woman at the front desk told me to pull in the service garage. Guess they don't do that here. There is a cool Shelby for sale for $165k. It looks amazing. Iris waited on me at the first desk. $72 is quite reasonable for an oil change, tire rotation and break check. Takes about an hour and a half. At the lounge before 11AM. I am number 82, will call me on the monitor when I am done. They even sent me a text message in case I need to communicate back to the service department at all. They are closed at 1PM due to the Woodward dream cruise today. My car was done in less than 40 minutes. Not too bad. Service was good from beginning to end. Payment was easy as well at the cashier.

Bought my first vehicle from here last year, had a few issues with it. Looked at upgrading, and…read moreafter some thought, decided to come back and give things another try. The process was smooth(the salesmen were amazing each interaction), they found a vehicle that I'd be happy with, and the pieces have come together much better. I feel I will be happy with the finance company, as well as the vehicle moving forward! Thank you Modern, happy I decided to come back!

this place is shady asf starting with CRUZ Tried to get me to co-sign for my siste! and when I told…read morehim wasn't working told me to put I was retired and get social security on my application and that I make $5000 a month. When I told him not comfortable with that he said it's ok and does it all the time he also told me about other things he's doing wrong just to get a sale out of me I told him not about to lie or do fraud on credit!! and this place was shut down by the state of MI before it was under legacy now it's under legends with the same shame shady mutha fuckers starting with CRUZ fraud ass!! PLEASE STAY AWAY!!

I was denied and thought no one will help me but I seen this gentleman at the gas station and he…read morewas wearing a work shirt that said New Way Motors he handed me a business card and when I got there they welcomed me instantly and understood my situation after a few questions I was approved .. thank God for NewWayMotors I'm so happy but most importantly I'm DRIVING!!!!! Thanks Everybody

Awesome place! Kal is a great sales guy. Not pushy at all! I would highly recommend you ask for…read morehim. He is willing to work with you no matter what.

Go see Mike!! He really helped me out getting into a new truck. The whole team had fast and clear…read morecommunication during the whole process.

they have great customer service and affordable prices they work with you. Ask For Kynread more

I bought my car here about 4 1/2 years ago, aside from the water pump going out about a year after…read moreI bought it I've never had a problem with my car. And when the water pump went out my warranty they sold me covered it. Now I'm in the market for another used car and so is my son, we will both definitely be coming back soon!

From the owner: Here at Great Deal Auto Sales we take pride in our ability to get even the customers who have been…read moredenied everywhere else approved. We will help you no matter what your situation is! If you don't have the required down payment, we are able to help you. If you have no down payment, we have $0 Down Programs available. Bottom line is we can finance any and everyone. 800, 600, or 400 credit score? No problem! We accept all incomes W-2, 1099, or Fixed (SSI, SSA, SSD, Pension, etc.) Feel free to visit our website or give us a call anytime, we are looking forward to help!

What a great experience. No back and forth, no haggling necessary. Gave me a great price right…read moreoff the bat. Christen and Dave were super pleasant to deal with. A+. I have nothing but good things to say. Thanks so much! A COMPLETELY different experience to all of the other dealerships that I have dealt with that are just full off stress and games.

I just came in to test drive a Forester hybrid. My appointment was with Brian, and he could not…read morehave been nicer. Absolutely no pressure whatsoever, and told me approximate monthy lease fee would be. I still have time left on my current lease car, but if I decide to go with the Subaru Forester, I would not even think of going anywhere else.

My friend got her car at Twins was very satisfied with her car and the owner did what the salesman…read morecould not with insurance for the car. I am glad that salesman is no longer there Mr. "Russ" was a joke their organization is much better off without this sales person using religion all the time, was very unprofessional. The Twin owner went over and beyond to save my car sale. always go to the owner not the menuion.

not fair bad deals fraud over priced treat people of color unfair. they do not problem solve well…read morebad management

Selling damage parts don't recommend it to anyone They listed as a clean A grade and when you get…read morethere, they give you damage parts. What a waste.

Ray and Dennis are lifesavers, literally!…read more They were overbooked today when I called with an emergency. We were headed to Chicago for a wedding and my air conditioner was leaking onto my floorboards forming a huge puddle on both the driver and passenger side. Ray answered and explained nothing could get done til tomorrow. After giving me some tips on what to do, he said you know what, just bring it in and we'll take a look. 10 minutes later Dennis, another mechanic, had taken my tire off and was using an air compressor to unplug my drain. We were excited, relieved, and way overdo to hit the road. That's when Dennis informed me that my front tires were hitting wire (that's a frustrating tire story for another day). He told me I shouldn't drive to Chicago or I might get stranded on the highway. Luckily, I have great friends who lent me their car. Dennis and Ray saved me valuable time and potentially my life from two blown out tires. Not to mention, a ridiculously gross towing bill. I can't thank them enough! What awesome employees this place has. Dennis is my go to mechanic from now on.