Bought my first vehicle from here last year, had a few issues with it. Looked at upgrading, and…read moreafter some thought, decided to come back and give things another try. The process was smooth(the salesmen were amazing each interaction), they found a vehicle that I'd be happy with, and the pieces have come together much better. I feel I will be happy with the finance company, as well as the vehicle moving forward! Thank you Modern, happy I decided to come back!

SCAM ARTISTS. Do yourself a favor and Google the VIN Number on the vehicle your interested in…read more Check out the auction site they bought it from. Most vehicles are previously totaled and somehow retained a clear title. My Silverado I bought there has severe frame damage. I payed almost $34000 for a totaled vehicle. Body shop stopped the estimate at $29000 worth of damage because it was beyond totaled. We had a settlement for them to buy it back which the dealership backed out of. Arbitration is mandatory in the contract. They refuse to respond. RUN! Do not buy from here. I will be posting anywhere i can find about this. Its just not right.

I got a great deal from Sky Auto on a 2014 F150. I was very pleased with the straightforward…read morebusiness practices, and notice the complete lack of pressure sales techniques. After the purchase, the vehicle had a small issue and, good to their word, they took the vehicle to a service-center and got the issue resolved for me. Everything they said they would do, they did, including after the sale! Two brothers operating this business clearly care about their business reputation and this shows in their business practices. I recommend this place for a good deal on a used car.

Joe is the GOAT at Sky Auto Sales. Thanks for an all around awesome experience purchasing a car. We…read moreflew in from Kansas City and the experience was quick and enjoyable. Normally the car buying experience is a pain in the neck. You were awesome to work with from the first phone call to signing the purchase agreement. We love that you specialize in stolen recovered low mileage cars. We will be repeat customers for sure.

Brought my vehicle in for service after I purchased it from a private seller. Got a full inspection…read moreand a honest review of the vehicle and recommended services to make sure everything is good to go for the summer. I was very happy with the customer service and the politeness of the staff was in and out fairly quickly would definitely recommend.

Todd Monette parts and service: -I need 2 different parts…read morefor my vehicle...- "Sir I need the VIN number." -No problem- "Oh you have it?" -I also have pictures of the parts i need- "Let me check if we have your parts in stock." !waited! (10-15mins) -Where are my parts- "We have to see if you really want the parts." -Why would I sit here & wait for parts..give you Vin# & ask for parts? If I didn't want them?" "We get a lot of people that come here and not want parts." -I didn't come here to not want parts- "Well do you want me to get the parts?" -No thanks: I'll buy them from another dealership- **Im assuming since I was wearing coveralls I didn't look like a mechanic.** ***What more would I have to do to prove that I'm here to buy parts. ***Inconvenienced me and wasted my time. [my thoughts]^ *I can now understand why ppl would turn around and NOT want parts!

Go see Mike!! He really helped me out getting into a new truck. The whole team had fast and clear…read morecommunication during the whole process.

they have great customer service and affordable prices they work with you. Ask For Kynread more

Josh Arcos is amazing! I came in and he was the first to greet me despite being busy that day. I…read morewas able to test drive a few cars and walked out with a new to me vehicle. He really listened and was knowledgeable. The facility itself was a little lacking in customer service. There were others sitting around doing nothing.

These guys sold my daughter a car that supposedly had the quality checks. Within less than a…read moremonth, the engine blew up. I tried to work with Mark Fortuna (used car manager) and Chris Scott (service manager). Verbally they offered me 6800 to repair it. I tried working with them trying to work out some sort of arrangement where they would perhaps pick up a portion of the cost. They wouldn't do anything and instead. all they would do is offer a written 7000 cost to repair a 7500 sale. So much for their pre sale checks. I would not recommend ever buying a used car from Suburban. They do not stand behind the sail of their used cars at all

I bought my car here about 4 1/2 years ago, aside from the water pump going out about a year after…read moreI bought it I've never had a problem with my car. And when the water pump went out my warranty they sold me covered it. Now I'm in the market for another used car and so is my son, we will both definitely be coming back soon!

From the owner: Here at Great Deal Auto Sales we take pride in our ability to get even the customers who have been…read moredenied everywhere else approved. We will help you no matter what your situation is! If you don't have the required down payment, we are able to help you. If you have no down payment, we have $0 Down Programs available. Bottom line is we can finance any and everyone. 800, 600, or 400 credit score? No problem! We accept all incomes W-2, 1099, or Fixed (SSI, SSA, SSD, Pension, etc.) Feel free to visit our website or give us a call anytime, we are looking forward to help!

The one star is not for the customer service but for the vehicle that gave me hell since I financed…read moreit from them. Within a month of purchase, the engine went out...they replaced it but it took a month to do so....after they replaced it, my oil cover gasket was leaking so they took it off,cleaned it and put it back on....just for it to leak again and they replaced it. Ever since I had this vehicle, I put thousands in it for all the problems it's been causing! Never again!!!!!!

When I arrived to the workshop, they have canceled my appointment. They only said that they were…read morehaving a lot of work. That what was happened

Before I ordered my truck, I did do some research on different dealerships reviews and seems like…read moreRoyal Oak offer the best car buying service. I did have a good experience. Had some initial discussion through their website and email with Jamall. Then I just walk in, told him what model and color I want, confirm the price and discount. Paid a $500 deposit, 6 month later I picked up my truck. Before I picked up, 80% of the work can be done through email exchanges. I think Sales prefer it that way too. I only had to be in the dealership for about 1 hour to pick up my truck, just to sign a lot paperwork and verify everything. Only down side is, Ford right now only offer 5.5% for 48month even with good credit unless you are buying something no one wants like a Mach-E . I can't comments on service/repair yet. But Sales team is very good and efficient.

After calling twice over the past month and leaving a message to schedule a recall repair, I went…read moreonline and made an appointment last week for today at 10am. I showed up before 10, stood there in by the service counter and was ignored. A guy behind the counter was looking at his phone. I said I had an appointment, he gave me a look and said "he was just an advisor, and someone should meet me. 3 other service members were talking amongst themselves and I was not acknowledged. That ticked me off, so I'll go to a different Ford dealer. Being in the service industry myself, that is a perfect example of poor customer service that is completely unprofessional. What a waste of my time. Get it together Royal Oak Ford...

Bought a car recently from them haven't even made the first months payment already need over $2400…read morein work done don't make the same mistake as me

Received an outstanding service. Gus and Sam are real people who care about their customers to an…read moreunbelievable extent. Based on my experience alone I would recommend them to anyone that wants a good running vehicle for the right price! They were honest with my purchase and went the extra mile to ensure that the vehicle I purchased was road ready and safe. They also worked with me on the price and kept me as a customer for life.