We had Dave install an outdoor digital antenna and they did an excellent job. We now have all local…read morechannels in crystal clear HD quality! And, when conditions are right, we also get several OH, MI and NY channels. His wife, Diane, was very nice to deal with over the phone and they always returned my calls promptly. We are very happy with their service.

From the owner: Dave's Satellite and Communication is your local DISH Authorized retailer, serving the Tri-state…read morearea since 1984. We offer bundled services with DishNet, offering Television, Internet and Voice in one convenient, affordable package. Our goal is to offer customers professional and courteous service both before and after the sale. All installation and services are provided by employees of Dave's Satellite and Communications, backed by years of experience in the field. Visit our full-service showroom conveniently located just 4 miles south of I-90 in Erie, PA 16441 to meet the team, or call our office. Let us show you how DISH through Dave's Satellite and Communication can offer you the best value, service, and programming selection in high-definition.

I was switched to u-verse internet and home phone without being given a choice, and the cost…read moreincreased. Then for a couple months, I was getting 2 bills, one for the service I was getting before the switch, and one for the new u-verse. So I was being billed for the same services twice (internet and home phone) at 2 different prices. I took the matter to a supervisor and they fixed the problem immediately, the double bills stopped immediately, and they even refunded some of my money for the trouble. And even though the new u-verse cost more, they gave me a discount for the first year. Their excellent customer service made all the difference.

They told me I had to install the new Internet couldn't get it done mailed everything back so they…read moretook money out of my bank account without authorization because I didn't mail equipment but I showed proof. Don't know how the got my bank account never paid with it so it's been since the the end of February,I have spent 11hours on phone they keep promising to put the money back since February I have been with att since it was ma Bell my next step is attorney will never use them again. So don't trust them and you never get anyone who speaks good English.

Spectrum Store centrally located on Chagrin Blvd in Beachwood. It's a convenient stop while you're…read morerunning errands in the area (plenty of retail stores nearby) or dining in the area. It's also in very close proximity to the highway. I found myself at this store after deciding to discontinue my relationship with Spectrum after 8 years (!). I stopped in to drop off my Internet equipment. AMBIANCE: Sizeable store with limited phone inventory in the center of the store, lounge area, and checkout. I was surprised to see that the lounge area even has a big screen TV with sports. The decor is very simple and the store looks too large for what's inside. SERVICE: While I had my fair share of negative interactions with Spectrum, this was probably the most pleasant. Transactional but cordial. I quickly presented my equipment, it was verified, my ID was checked, and I was quickly on my way. PARKING: Shared plaza parking lot. Plenty of parking available. I won't be returning to this store since I'm no longer Spectrum customer. I would recommend this store to anyone who is. The service is quick and pretty nice.

We saw several employees when I opened the door for my sister, then I went to park the car. Three…read morestars (or less) for lack of greeting and not coming up to my disabled sister who has difficulty walking. She has been a customer for years. When she got to the desk Nate asked for her a chair, and was very patience checking on her account and answering her questions. Ask for Nate.

This review is for Spectrum in general. Ijust found out zip have been paying gor Spectrum tv since…read more2024 (I have been an internet only customer for 4 yrs) I never ordered, approved, or received any equipment. The monthly charges at this time is $135.00. I was on auto pay, noticed the pmt was higher, but contributed it to introductory pricing expiring. The email noticed I received were notifications of payment processing, and no invoice included..after talking to 6 people and 4 hrs on the phone I was told disputes were to be intimidated within 60 days as stated on my statements and nothing will be done. Please excuse me for trusting a company! At least 3 people told me my tv service is cancelled as of yesterday. When I called to cancel service. I was told the tv is still on my account! Prior to thie next call I received an email my invoice is $150 for internet services. I called to verify and was told I owed about $280 + a I have to pay for tv services I for TV service I have NEVER HAD, AUTHORIZED OR USED! I did talk to fraud dept.and was told no fraud, even tho I did not subscribe to tv. He did tell me I was sent emails re: tv and I checked previous emails about streaming tv, which I looked like solicitation to me. I checked my email account after we were "suddenly" disconnected. I am exploring my options with legal agencies. I'm sure I won't receive and refunds but maybe this won't happen to the next customer. PLEASE BEWARE of these thieves!!

Just returned from my first visit to the Kent store. I was apprehensive after reading the reviews…read moreof this store. As it turned out my experience was nothing but positive. Alex could not have been more helpful. polite and had my problem taken care of in minutes.

Contacted Dr Jeff for some maintenance advice on my water heater. Gave me some great free advice. I…read moreappreciate the help.

DON'T HIRE this guy!!!! Had a Towel rack and a grab bar in shower installed. It broke (Towel)…read morerack,text him and he blaimed it on ME! This was brand new for God's sake!! GOD help him my wife or I grab it and IT breaks??? I feel sorry for him..... The "DOCTOR" needs to go back to med school......

My experience at the retail store was quick and easy last weekend (16 Nov. 2019). I came to return…read morea wireless router. The problem I had recently was with customer service and locating this store. CUSTOMER SERVICE -- I called this location before I arrived to make sure that they were still open. No one answered the phone and the voicemail stated that they closed at 3pm, on Saturday. I was confused because a google search (via google reviews) showed that they were open for business. To add to more confusion, the actual COX website did not have any Cleveland locations on their list of locations so that got me frazzled because I didn't want to drive to Parma to see the store closed. I called Cox Corporate (not the store) and spoke to customer service Rep. He was not able to help me to determine where the Cleveland location was or what time they were opened. He did the google search I did but that can not be reliable at times. He also was unsure why the Cox website didn't list the store under locations. Anyway, I went to the Cox location via google search and hoped they were open since no one at the physical store was answering their phone. Thank goodness, they were open. Step it up Cox Customer Service. COX INTERNET -- I had a good experience with having Cox internet for 1 year and 2 months. I only cancelled because the plan increased in price after 1 year to $77 per month (normally, new customers get a deal for the 1st year). If I had a roommate then I probably would have kept my internet service but I have data on my phone. **** - 140 total reviews in 2019 - 349 total overall Yelp reviews - Reviewed on 23 November 2019

AVOID, OVER PRICED, BOGUS FEES. Worst customer service,…read morebogus added charges, disconnection fees, frequent outages, slow unreliable services, T-Mobile, Spectrum, Mint, MUCH better and cheaper.

Hands down 2nd worst internet provider next to frontier. They never can help you with your internet…read moreissue. And with the prices they charge it's not worth the Hassel. IF you can't get xfinity in your area which is by far the best i would go with starlink as your 2nd choice. Screw wow!​​

They will cheat you! I cancelled service 3 days into a billing period and I have to pay for the…read moreentire month! That policy comes from their "Loyalty Dept!" Before that... I had given them every opportunity to keep my business but they would not match Spectrum's price. Only AFTER I cancelled did they offer to match the price! What a badly run company. Never again!

If you are not buying your Directv directly from Directv then you need to know this. It is a waste…read moreof time, energy and money when buying Directv from some electronics store. The sales person is never right when it comes to Directv or any satelite company. They will tell you what they want you to know. Here is something that you need to know. For anyone who is buy satelite for your home or busnesses you need to know that you may not get what you want. The sale persons are not technicians or satelite installers and do not have all the details. First and for most you will need a DIRECT LINE OF SITE. That means that if your property is surrounded by trees you may not be able to get Directv. 2) if you live in an apartment building and you are on the wrong side where the dish cannot be tuned in you may not be able to get Directv. 3) Just because the sales person tells you that there are many satelites to be used Directv is limited to what satelite they can tune into. This goes for other satelite tv providers. Plus there are custom charges for extra work that you may need done to ensure the quality of your services. Nothing is for free. Get your info straight from Directv installer and not the sales rep. in the store.

IN MY AREA IN MICHIGAN DIRECT TV Repairman do not work on weekends. My service went out twice in…read morethe last month on Friday Night. When Sattelite is lost it switches to Internet which is great except they shut it off after 12 hours. Why? Who knows.? So for 2 weekends in the last month I had no TV. WHY SO THE SH@TTY REPAIRMAN CAN WATCH TV ALL WEEKEND. WTF??????