Very thorough and professional! I scheduled a move out cleaning that I expected to take only one hour, but my property manager came through and asked the ladies to clean additional areas. I got a call from the Spectacular Housekeeping office to make sure I was okay with the additional cleaning before proceeding. I really appreciated this gesture considering I was a bit frustrated for my property manager for making requests without asking me. read more

Love, love, love this service! Called them because of their great reviews. An estimator came to my place, listened to what I needed and what my budget was, set up a first cleaning, which really was outstanding. My place looked great. The two, person team worked great together and everything was sparkling. Now they will be coming back monthly to keep things ship shape... they really are... Spectacular! read more

Absolutely awesome. Friendly, timely, thorough as well as understanding and affordable.

Great job and very easy to arrange. I had a deep cleaning--first cleaning for some months due to covid concerns. I have a dog and I was preparing for a guest who has allergies. The staff did a terrific job, within the estimated time constraints, and the restults went over and above expectations. I am very pleased and plan to have regular cleaning by this company. read more

We have used Spectacular Housekeeping for the last three and a half years to clean our home. They do a fantastic job and clean our 1300 sq ft home in about two hours. Very detail oriented and they are willing to do nice little add-on things like change sheets and clean windows. Very professional and able to accommodate last-minute scheduling issues when they come-up. I would consider them to be a premium housekeeping service. read more

Requested a move-out cleaning for my apartment on a short notice (within a week), but the appointment fell through very quickly and easily. The cleaning staff arrived on time and completed the requested cleaning with appointed time and with satisfactory results. I would recommend this services to my friends if they need a move-out cleaning. read more

Great service. Really customer service focused and professional. I was running late and they were kind enough to put the crew on break and save me some time. Really appreciated that. When inside they did a great job doing a deep cleaning after a tenant move out. read more

They did good job^^ my apartment is really clean and my husband and i were satisfied with this service. I have 5month baby so it's hard to clean my house at all. They did great and clean service:) read more

For anyone who is considering using this company's cleaning services, I highly suggest you read my review first before you decide to give your hard earned money to this morally bankrupt company. It is common for residents of the Bay Area to take the treatment of customers seriously and I ask for those who read this to stand in solidarity with me as it can help create a positive change internally for this company. I will try to be as concise as possible while still addressing the complete hell I have experienced by hiring this company. The cleaning experience: I hired this company to clean my 1 bedroom apartment in Oct. 2018. To give you an idea of the state of my apartment: the night before the cleaners came I Swiffer cleaned the ENTIRE apartment, there was no rubbish laying around and the apartment was generally clean. I even dusted all surfaces. I did this in order to alleviate the cleaners from having to focus on the bigger things which I could handle myself, that way they could focus on the spots that were harder for me to clean simply because I do not have the proper tools. The morning the two cleaners came, I gave them detailed instructions of what needed to be done and what did not need to be done. I even pointed out each area just so there would be no confusion. The two cleaners quoted me a time period of 2.5 hours which I found to be a little strange as it takes me less time to deep clean my apartment alone. There were TWO cleaners on the job. But, I wanted to give them the benefit of the doubt because I thought perhaps the areas I instructed would take a little more time. I came back after just a little over 2 hours in hopes of running into the cleaners to make sure the areas I needed cleaning were actually cleaned. Once I arrived home, the cleaners were gone and I was shocked to see that not ONE area that I instructed was cleaned. Immediately, I called Spectacular House Cleaning & expressed that all spots were missed a for a full refund. The job was simply not done. I was put on hold and inevitably told no. Almost all businesses I have ever dealt with offer full refunds for customers that are completely dissatisfied. Not this company. Their greed knows no bounds. Spectacular House Cleaning handle on this: After my phone call where my request for a refund was denied (for a job that was not done) I began to receive, texts, emails, and calls ON THE DAILY for almost ONE YEAR. My stance on wanting a refund did not change, so I figured there was zero use in communicating with them as I had no new information to provide. Fast forward to Oct. 2019, I get a letter in the mail from them stating that if I do not pay, they will take me to SMALL CLAIMS COURT. I reiterated again that I felt it was wrong to have me pay $210 for a cleaning job which was not done. To give you some reference, a friend of mine hired a cleaning company which also did an absolutely horrendous job. The owner of that particular company offered my friend the solution of them coming again and doing a second cleaning job. My friend politely declined and the owner offered her a full refund. This is how business is done when a customer is fully dissatisfied. Once Miguel (who is either the owner or manager for this company) acknowledged my dissatisfaction he dropped the fee down to $180. In an attempt to put this to rest, I asked them to give me until Dec. 1, 2019 to pay and he agreed. At the end of Oct. 2019, I lost my day job and had to start living off savings while I search for a new job. Because I already felt that it was wrong for me to pay any sort of fee for a service I never received, coupled with the fact that I had to begin living off savings, sending them the $180 by Dec. 1st was just not feasible. After they did not receive the payment by Dec. 1st, 2019 the emails started rolling in again until finally, about a week ago, I received a subpoena at my door stating that they were taking me to small claims court because I did not pay their total of $180. To sue a customer for not paying for a job that was not completed is beyond immoral. Once I received the subpoena I immediately scrounged up what I could and emailed them yesterday (1.13. 20) stating that I was ready to pay the $180 (the amount listed on the subpoena paperwork) today, (1.14.20) as long as they dropped the lawsuit. I received an email from Miguel stating that they would only drop the lawsuit if I paid an additional $105 to cover the cost of the filing fee they paid when filing the suite. Making it a total of $285 for a cleaning job that I genuinely never received. I am shocked that there is a company that handles customer care in this way. I am shocked that this company refuses to take any responsibility for the cleaners they employ when a cleaning job is not done. Knowing this company, they will try to deny any wrong doing. I invite anyone to message me personally so I can provide you proof of the correspondence between me and Miguel. read more

Our house has never looked so clean before! This is without question the best cleaning service I've ever used. I'll definitely be using Spectacular's services again! read more

These ladies were fantastic. I don't even use them anymore as we have moved out of the area. I am still searching for a cleaning service that is half as good as they were. I became spoiled and complacent as they consistently did an amazing job. I do wish I could hire them again. I know they will be successful well into the future. read more

Very satisfied with the service and do plan to use them again! Nice to come home to a clean and dusted home!

I used Spectacular Housekeeping twice when I was moving out of my apartment. Both times, they were super quick to respond on Yelp when I messaged them and they were available for Saturday appointments which was really helpful for everyone who works a regular 9-5 job on weekdays. The appointment process was done over a couple message and really quick and efficient. They cleaned a 1 bedroom apartment with 1 bathroom (including the kitchen and living room) with 2 people in 2 hours. I got my full deposit back for that place and they did a superb job making sure that everything was spotless. The second time, they were cleaning 1 bedroom, 1 half-bath and 1 mini-kitchen (no fridge, just sink/counter area) and I originally booked my appointment for 1.5 hours, but it was clear that after the 1st hour they were pretty much done. I definitely got the impression that they were trying to stall a bit for time, like wiping my floors 3 times. I ended up getting charged for 1.25 hours though which wasn't too bad. Again, they did a very thorough job. They're priced at $90 an hour for 2 people which is a decent price for how thorough they are. Just be careful that your place can smell a bit like chemicals for a day after they've done the cleaning if you can't stand the smell, it might be better to get out for the day after they're done. read more

Responded, very good at communicating prices. I did not want to pay for the whole thing, as it was a move out and I had carpet truck coming the next day. I just needed the bathroom and kitchen. They did a great job. read more

Amazing!! We needed to get our apartment cleaned after 3-ish years of renting and needless to say it was hardly in stellar shape. Our apartment is 2bd/1 bath (~750 sf), and a thorough job took three hours. The two team members who came were really courteous through the whole ordeal, and were able to turn the bath tub into a white surface again. They were more thorough than I could have asked for, and the oven has never looked this good! I also thought I might be late before the appointment and sent them an email, receiving a reply really quickly. Even though I wasn't late, it was good to know they have an excellent internal organization and means of communication. Bottom line: highly recommend! I haven't tried any other services in Berkeley, but these guys were so good I might not have to. read more

Friendly and did a great job cleaning up a really trashed space. I will definitely use them again.

I had a great experience with Spectacular Housekeeping. They were very easy to communicate with, timely, and most importantly, very clean! I had them come do a move-out cleaning for a place I thought was pretty clean already. I did not expect that they would be so thorough that they would actually pull out the gas range to clean any drip strains there. When they were done with the place, I was thoroughly impressed, and I would definitely use them again! read more

I cannot say enough good things about the cleaning team that came today. We had a different company come a few weeks ago and I had told them I wanted the bathroom to be the priority but when I came back, it didn't look like much had been done in there. I contacted Spectacular Housekeeping last week and got an appointment for today. The ladies were on time and very nice. I told them I wanted the bathroom cleaning to be the priority and the rest of the apartment to just get a light cleaning. They did exactly what I asked for and the bathroom looks amazing. I wish I had some before pics to show the difference. I will definitely use them again. read more

This was a fantastic cleaning service! Their staff is courteous, prompt, and does a VERY thorough job. I requested a cleaning of my kitchen and bathroom in my two-bedroom apartment. Specifically, I asked for a deep cleaning of the inside of my refrigerator and oven (which had not seen the likes of a paper towel or cleaning spray in 3 years -- yikes, I know) and they cleaned every single inch to a sparkle! I'm amazed that my kitchen looks even better than when I moved in. In addition they cleaned my bathroom and reached all of those hard to reach areas I never would have thought or attempted to clean on my own. Overall, very impressed with this service and will use them again! Worth every penny. read more

This company did an outstanding job for me. I hired them to clean my kitchen paying particular attention to the cabinets. They now look brand new! I also had them clean our Venetian blinds and they are spotless. They went over and above and also cleaned the inside of the windows. The ladies were so pleasant and eager to please. They were efficient and reasonable for the quality of work they provided. I plan to hire them again soon to clean my entire house. I highly recommend this company! Jean W., El Cerrito read more

They were great - showed up exactly on time and did an amazing job - we used them for a move out clean for our apartment and the place looked better than when we moved in. TWO BIG ALL CAPS THUMBS UP read more

We used spectacular housekeeping last month and loved their services. Their prices match their services. They had great communication and are hardworking and kind people. We are absolutely asking them to come back! read more

Every now and then you have an event or situation that requires the ante to be upp'd because you're not just having your mother-in-law come by, I was coordinating a meeting in the community with some VIPs and neighbors and of course your want your space to look amazing. Spectacular Housekeeping is exactly that! They made my life breezy and my home a lot nicer to come home to. I am very pleased with their work. read more

Spectacular Housekeeping to the rescue! They provided a fantastic, detailed service while being friendly and kind - we will hire them again! I am very impressed with their scheduling, and communication throughout the process. If you are in need of a cleaning service you HAVE to utilize this TEAM! read more

As a manager of an apartment house near the UC Berkeley campus getting ready to be sold, I needed to locate a reliable cleaning crew to leave the entire house in the best possible condition. Spectacular Housecleaning was just that - spectacular. Every aspect of dealing with the company was great. In addition to doing a great job of cleaning they were flexible, responsible, reliable and courteous. The place really shines. Thanks!! read more

I have used this service twice, and have had a wonderful experience. The booking process was very simple, and the representatives are very helpful and sharp. The cleaners arrived right on time, and did a great job cleaning my 3 bed 3 bath townhome. There were two cleaners and they finished in around 3.5 hours. They were very professional and friendly, and were thoughtful in working through different areas of the house as my wife and I were both working from home taking meetings. Highly recommend this company! read more

I contacted this company via Yelp and got a response the same day from Olivia. The price was right and since I needed a move-out clean, I felt that having two ladies clean would work out better. My appointment was for 9 a.m. and by then the ladies were already parked outside just waiting to get started. I came back about 4 hours later and the apartment was beautiful. I can't say spotless to be absolutely honest, but it was to my satisfaction and for that reason I wouldn't hesitate to use them again. read more

This is the second time we have requested their services, for our apt. building, and once again, they did not disappoint!!! We had 3 units cleaned after moveouts. One unit was literally, so filthy that we were embarrassed to have them clean this one. Not only were the 2 other units spotless, but the "hasmat" situation unit was too! We so appreciate their professionalism, courteousness, great prices and dependable teams. We will not hire anyone else, to clean our units. EVER! Thank you, Spectacular Housekeeping!!! read more

The team is so professional and kind. They cleaned everything so well and left no trinket undusted. Had the initial cleaning and then a request for a quote for ongoing service. Happy to have them come biweekly to help free up some of my time and have a home that IS clean, not one that just looks kinda clean. Thank you! read more

I just had a similar experience with this company as M.H.- We agreed to an hour and a half of cleaning only the kitchen and bathroom beforehand, and when I arrived home after the time was up they weren't finished yet. I assumed that they had just started late or had taken a break in between tasks, but then at the end they handed me a bill of $180 for two hours of cleaning ($45 more than our original agreement). They definitely do a thorough job, but it seemed like they had assumed I would pay for the extra time without confirming with me first (the company had left a message on my phone asking for more time, but I didn't receive it until after they had left). I would even go so far as to say that it appeared as if they had planned to not finish in time just so they could charge more. Also, 2 hours (or $180) for 2 professional cleaners to clean one small kitchen and bathroom in a one-bedroom apartment seems like a bit much. read more

I saw the 5 stars and didn't want to deal with groupon. You are paying for good service. There service was not cheap, it was $80 per hour for two people. But, I got to say, they totally cleaned my 3 bedroom I have up for rent and made it spick and span. And I had them do my place too. I'm planning on using them regularly. They are awesome! My place shines now. I would recommend them anytime. read more

Prompt and detailed service at a competitive rate.

my fiancé called today and I was lucky enough to get in for the same day service. I generally do all my own cleaning because to be honest I have OCD and no cleaning service can ever do a good enough job. I broke my arm and cant get things as clean as I would like to. the girls came in and did a really good job and I want to thank them for there hard work and extra help they gave me in getting things up to par for me. THANK YOU SO MUCH YOU DID GREAT read more

They were super communicative both before and during the cleaning. They called when the team was a few minutes late, let me know how long the cleaning would take once the team arrived, and confirmed with me if it was okay when it was going to take a little longer than they said originally. When they left my apartment was spotless, it was cleaner than when I had moved in! read more

Spectacular Housekeeping was great. It was easy to get a quote and schedule their service, they showed up exactly on time and did a terrific job with our move-out cleaning. Our kitchen needed some deep cleaning and they cleaned everything thoroughly. Highly recommend. read more

They responded fast and did an excellent job cleaning. Good rates too! I would use them again and refer them to everyone!

They were easy and convenient to schedule and to deal with at every stage. They did the main task of cleaning the living room and bathroom well. Both rooms looked thoroughly gone over: the window sills cleaned, blinds and bookshelves dusted, floors cleaned, everything you might like to sparkle in the bathroom sparkling, etc. I have no complaints about their work on their primary job. Three things could have gone better. Somehow tiny pieces of litter which had been on the floor in the living room wound up on the floor in the kitchen. To use the kitchen sink (not sure what for, but I don't doubt for good reason) they took an unwashed plate out; sitting the plate on the counter accidentally stuck it into the butter. The biggest thing is, while I appreciate they meant to lend a hand by taking out the kitchen recycling of their own initiative, since the blue can was too full for the lid to close after this, it blew all over the yard for me to find and clean up. Next time, I would look around the kitchen (or whatever) as well as the rooms I had assigned them before they left. But I would recommend and I would call again. read more

It is one of my managed properties. I like that they came for a free estimate. They are professional and were able to restore my house to move-in conditions. Email communication was very responsive. Will hire them again next time. read more

I had the move out clean done and it was spectacular! my landlord couldn't believe how clean the place was.. in our final walk threw she just kept saying, wow I can't believe how clean it is! Over and over. I highly recommend using this service. read more

Olivia the owner responded very quickly to my request. The workers were on time and were very nice, and they did a fantastic job! It took about 2.5 hours (2 people) for a deep cleaning my 2-bedroom apartment. Everything was spotless. Very satisfied. read more