I was happy with the optician who examined my eyes, but unfortunately I do not think the staff is competent. I went back to the store, had my own Ted Baker frame with me, I just wanted them to put my new prescription lenses in it. Tinted sunglasses lenses they were and the lady kept telling me that they need to be tinted without even opening the package the lenses were in. I insisted and when she opened she realized they were already tinted. Then she told me I must come back an hour later. I went back , lenses were is it as I requested but the tint was not grey 3 but grey 2. I was told they sort it out and asked me to come back half an hour later. I went back and turned out the person who put the lenses in, broke my Ted Baker frame. So I'm here with no sunglasses. I was promised to get a Ted Baker replacement frame with prescription lenses but I lost my trust in them. In the future I'll get my eyes tested there with Mr Tenby and go to Windsor Specsavers. read more