Fantastic store with wonderful employees! We moved into the neighborhood last spring and noticed it…read moreon a walk with my dog. He has a few dietary restrictions and staff was more than happy to help me find a variety of high quality dog food that met our needs. They also carry just about anything up could need for many pets. But the staff is really the icing on the cake for this place!

My husband and I will be loyal customers of this store for as long as we have pets to tend to…read more Fantastic customer service, friendly, polite, helpful people. Clean store, great assortment of things you might need for pets and also neat decorations too. I bet you can find a pretty good gift for a pet lover in here!! So many years later and we are still loving you guys! Don't change!

I brought my Puppy to get their nails clipped. I was greeted with you're early like it was an…read moreinconvenience. The male continued to wave me over to the "nail stand" . When the first clip happened my Puppy yelp and started bleeding. He started trying to stop bleeding and was very Nonchalant with concern I had. We went ahead and proceeded and then he muzzled my Puppy after I stopped the procedure. He sold me the powder to put on my puppies wound and I bought calming meds a treats to try and sooth my Pup. He ask me for a tip right before. I still spent over 50 plus dollars in total for a Disheartening experience.

I have been into that store before with my Standard Poodle and talked to the manager, a lady, about…read moreif they carried a specific type of dry dog food that is NOT readily accessible in most places. I was suprised when she said they carried DIAMOND dog food, and pleased. I did not need dog kibbles then, but figured when I got settled from moving, I would use their store. They also had a few adult cats up for adoption. My Standard Poodle loves all cats and does not understand if they do not like her back. She is never aggressive about wanting to say hello to the cat, but she does wag her tail and sit at my side. LATE YESREDAY afternoon I went back in there, several weeks after first going there, the lady manager(?) was not visiable, but a cashier with long brown hair was quite RUDE to me telling me "KEEP THAT DOG AWAY FROM THE CATS, THEY HATE DOGS." If I had an employee of mine ever talk that rudely to a customer, who was clearly VERY OFFENDED, i would fire that person on the spot......And YES, MANAGER LADY.......FIRE THE SUCKER. The pure nastiness in his voice made me NEVER to walk into that store again.....and I won't. R. Cameron A. Lickey

Great little pet shop! Surprisingly large selection for mostly cats and dogs, friendly service, and…read moredecent prices. There's even an adoptable kitty hanging out! Support your local pet supply stores!

I was thrilled to find this location in Fishers because it's o convenient for me; it's located near…read moreBrooks School on 116th. I walked in with my pup in search of some dog food for the other dogs in my family. I was immediately greeted by the girl working, she was very helpful. She took me right to the spot where the large bags were and carried the 60 lb (two bags) to the register and then out to my car! In the rain! I signed up for their frequent customer program, and after spending $300 will receive a discount coupon for $10 off. With all the dogs and with all the food they eat, that won't take any time at all for me 2 benefit from that program. They also have a self service dog washing Service for only $12... they provide the towels and shampoo etc. so that is a nice addition. There are other events such as veterinary clinics periodically so check out there calendar or poster at the door to find out dates and times. These are first come, first served but the prices are a little less than most vets (eg, currently $75 for the dog wellness package).

I wished they had Weruva cat food as it's my fave. I hate going to Petco!! Variety of grain free…read morewould be nice and brand names like FROMM, ACANA, ORIJEN. Staff is always helpful and nice! App is more user friendly than Petco as well.

(not grooming related)…read more awful wait times for pick up orders. might as well just go into the store and get what you need instead of ordering it online. unless you have PLENTY of time to wait. in the end, they didn't even have everything i ordered even though it said IN STOCK online.

I stopped in here for the first time in a long time to grab a couple of Christmas items for our…read morecat. I saw an item online (NOT through Petco advertising) that I was hoping they might carry. They didn't, but I found the other items on my shopping list. I'm quite impressed with the selection of cat food Petco offers. For the last several years, we've been purchasing it at our vet's office which isn't always convenient. So one of the reasons I walked into Petco was to do some quick research to see if I could find a comparable dry cat food and I did! As an added bonus, it's a slightly bigger bag and a smidgen less expensive! I'm looking forward to building some rewards points with them now that I'll be shopping there regularly again.

Never felt so disrespected by employees before. Yesterday I was asking for help from this girl…read moreemployee and she straight up said "I'm not going to talk to you ask her over there". Then proceeded to go on her phone. My hearts broken I fell in love with one of their animals and saw it before closing where the 2 employees REFUSED to let me get the animal with 0 reasoning. They closed up the store and I went home but today I woke up at 8:00 and was waiting outside of the store until they opened at 9:00 determined to get my dream animal. Walk into the store and it's gone. Very been so sad and disappointed. I'm confused how and why it's gone when they closed up as soon as I walked out and I was their first customer of the day. I talked to their boss and got 0 explanation just got told "Sorry for your experience" and that he can reach out when they stock back up in the animal I want. But that's not the point. I was refused service for NO REASON and extremely hurt and saddened by how they acted with me. I'm almost 100% convinced it had to do with racism. There was 2 white customers and the staff was helping them with a smile but when it came to me they refused to even speak to me and went immediately to their phone. I will never come back here again. I miss what I thought was going to be my baby (the animal) and now it's gone :(.

My dog seems to love going here. When we drop him off he heads right to the door to go out back…read morefor his play dates.

I dropped off our dog for a trim at 4 pm. I was told it would take about 3-4 hours. I missed their…read morecall at 7:40. They texted me at 8:04 that I needed to pick up my dog by 8:30 or pay late pickup fees. I was already warming up the car so I left immediately. I arrived at the store at 8:24. I was told I would be assessed a late fee because were already closing. (The posted closing time is 9 pm) I protested that this was unfair and arbitrary. I couldn't know that they wanted to close early, and I had arrived within a half hour of their first attempt to contact me. I appealed to their manager on duty, a woman named Emily Chaison, and she stated that she didn't care if she lost my business.

Every time I go into Pet Supplies Plus in Fishers I am warmly greeted, offered help. The staff is…read moregreat and the store is well stocked. Love that store and the service above all else!

This shop is always well stocked with pet foods as well as other 'goodies'. The staff are always…read morefriendly, helpful and knowledgeable. Our 2 pups and our aging kitty are constantly pampered with food & 'gifts' from this shop. In addition to great in-store experience, the online ordering and curbside pickup are seamless.

Such a wonderful pet store! The staff were incredibly friendly during the entire visit. They…read moreasked my cat's name, offered him treats, and were very friendly with him. The inside was very clean and organized. They also had an area where you could bathe your dog if you wanted.

Took my lil fur baby shopping for a new bed. This was our fourth store and we found one he loves!…read moreThe small dog bed selection was limited, but had exactly what B was looking for so it was paw-fect; he was happy! The staff was helpful, checked in to make sure I was finding everything and to answer any questions... at checkout they shared the return policy (tags on, great condition beds can be returned/exchanged). Moments after placing the bed on the bed, B climbed in, got comfortable and fell asleep! Haha, annnd... it's his now, no returns needed. If you're in the market for a dog bed I highly suggest the donut style; it's Bentley approved ;)

I've been coming to Uncle Bill's in Fishers for a few weeks now for feeders, and I've noticed that…read morethe workers are constantly talking badly about each other and disappearing into the back rooms for long amounts of time. I had to wait 15 minutes before i finally caught someone to get me a rat. It doesn't seem like everyone is on the same page or likes each other enough not to talk badly about their coworkers. Even the supposed manager talks badly about the people doing the most work. It doesn't seem very professional.

I'm sorry to see terrible reviews for Uncle Bills in Fishers. I have been a customer there for over…read more15 years. This is my go to place for my snake food (which on occasion inadvertently become pets). We have two dogs from here that we got as puppies two years apart (after saying never pet store, never puppies). Both are excellent, healthy dogs. We added two COVID parakeets. We have gotten countless fish here. Customer service is always top notch. You can order online for supplies and pick up.

I purchased what I thought was a toy poodle and after having the vet confirm because of my babies…read moresize, he is indeed a mini poodle. My issue with Happiness is the initial conversion with the manager is she basically stated he's yours now. My puppy is 14 pounds 2 ounces and the average toy is 6-8 pounds. My baby is clearly double the size. I was told his paperwork says toy and that his size is due to genetics and they won't honor anything pertaining to him. All of his paperwork states AKC toy and that is what Happiness is standing behind. BEWARE

Happiness is Pets started in Schererville, IL in 1987 and recently expanded into Indianapolis with…read morethis Castleton location set at the end of a strip center directly across from Castleton Square Mall. While the name is Happiness is Pets, they offer only puppies. This includes over 50 breeds, though my guess is there were about a dozen different breeds on-hand when I visited here in Indy. Happiness is Pets works with Purdue University's Canine Care Certified program, a certification program for care that goes beyond required national standards. Happiness is Pets notes that they do not use puppy brokers. Their breeders are all USDA approved and many are visited on a monthly basis by the company. All of their breeder's kennels are required to have direct access outdoor runs available to the puppies 24/7. These runs open up to larger social areas around 2500 square feet with their largest one being three acres. They have a strong emphasis on dogs that are socialized with other dogs and with humans. The vast majority of the dogs I saw today were purebred. In terms of accessibility, there's a ramp at the end of the sidewalk for this strip. It's right next to Happiness is Pets. The front door sticks a bit, though I could open it. The shop itself has a very open concept and is easily accessible. The cages weren't particularly great for interacting with the puppies - somewhat disappointing, though these are still puppies and learning. Each container was quite clean and well-kept. If anything, I'd say the shop was a bit sterile. Each puppy was named with a brief description offered of the breed and ideal situations for it. There were 1-2 employees working the floor and one behind the living areas doing a round of feeding. As this is not a shelter or rescue and many of these dogs are purebred, prices were typically for purebred puppies and ranged from a few hundred up to around $4,000. There were a handful that were on sale. I was greeted upon entry and offered help one other time. There's an obvious effort to project professionalism given that all employees wore scrubs. Happiness is Pets offers a 4-year health warranty on puppies along with a willingness to cover any vet care (using in-network providers) if an ailment surfaces within the first 30 days. You can also get a free wellness check-up within you and your puppy's first seven days. I liked an awful lot here, though found the selection leaned toward the family and trendy doodles and similar. I recall seeing a beagle, a French bulldog or two, one miniature dachshund, and maybe something else but I was struck by how many doodles were in the place. The employees were friendly, though as I was watching the employee feeding the puppies I was struck by the lack of interaction. I realize it's a job, but for a business that emphasizes socialization it seemed like feeding time would be a time when that happens. There was one puppy, in particular, who was incredibly excited to see this employee but the employee just quickly put the food in and turned around. I found the interaction weirdly lacking (especially when it was obvious a customer was watching). The containers/cages were definitely nicer than most pet shops and a tad larger than most. They also had some supplies on-hand. I didn't count how many puppies were present, but essentially it was two sides of the shop with rows of two on each side. Again, these are all puppies and not any full-grown dogs. There's I believe four individual areas right in the middle of the store that are ideal for human/puppy encounters. There's an awful lot to like here and an obvious effort to work against pet store stereotypes. However, there's also a lot of sterility here and the lack of interaction with dogs along with employees who don't seem to do so bothered me. All the dogs I saw looked healthy and for the most part were free to be either energetic or relatively chill, however, in a store with "happiness" in the title I suppose I expected a little more happy in the atmosphere. I'll likely return in a bit to get a better feel as they get settled. While I tend to agree with most that shelters and rescues are preferable, for those seeking a purebred this is certainly an option and there's a certain benefit to having a strong warranty. My favorites this time around? The beagle and the miniature dachshund, though a couple of the doodles did seem particularly interested in the wheelchair. It has been awhile since a more traditional pet shop owned up. It'll be interesting to see how the area responds. At the very least, check it out if you're in the Castleton area.